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Lexham Insurance Reviews

4.3 Rating 4,982 Reviews
85 %
of reviewers recommend Lexham Insurance
4.3
Based on 4,982 reviews
Shipping & Delivery
Delivery Methods
Postal Service, Own Driver, Courier
Average Delivery Time
Next Day
Documents Delivered On-time
Greater than 87%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
3.9 out of 5
Cancellations & Refunds
Cancellation Process
Difficult
Read Lexham Insurance Reviews

About Lexham Insurance:

Established in October 2000 Lexham Insurance was originally formed as a specialist broker handling Moped, Scooter and Motorcycle Insurance. The operation has rapidly expanded and now handles polices for tens of thousands of riders and drivers in the UK and Northern Ireland.

Our UK Call Centre team are highly trained and passionate about their jobs and we believe our First Class Service is unrivalled by our competitors.

Visit Website

Phone:

01379 646 529

Email:

enquiries@lexhaminsurance.co.uk

Location:

Unit 21, Hopper Way,
Diss
Norfolk
IP22 4NG

Write Your review

Can you please send me a copy of my cover note as promised
Helpful Report
Posted 9 years ago
Had to make a slight change 50 mins after purchasing the insurance was then charged £33, £8 increase in the policy and a ridiculous £25 'admin fee'. I will not be referring them to anybody and will not be newing my policy after being insured with lexham for the last 2 years, lexham should reward loyalty not charge for it.
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Posted 9 years ago
My scooter was stolen... about a month later, police found it... the guys from Lexham Insurance went and pick it up, paid all the fees and in the end fully reimbursed me. Super support, fast decisions... Needless to say, my new scooter is insured with Lexham Insurance again.
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Posted 9 years ago
Offered good advice and at the end, always asked if I had any questions. Would suggest the staff speak slower as it was at times unclear what they were saying and made it hard to follow. However, the staff was very polite and repeated their sentence whenever I asked them to.
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Posted 9 years ago
Great price for my quote and a all round good service, nice to have a normal telephone number to call that don't charge you the earth
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Posted 9 years ago
Really good helpfull
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Posted 9 years ago
Good value for money, Aiden my operator was very helpful over the phone and explained everything in Layman's terms where needed as I am a new rider and insuring for the first time. All documentation was received quickly and all correct and accounted for. Flawless service from my side. Good job all at Lexham.
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Posted 9 years ago
Good Service very reasonable quote
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Posted 9 years ago
Overall I was impressed but I was a bit disappointed about the number of calls I had to make when making a claim, it would be much easier if I could do it all at once instead of making a series of calls and having to hold various reference numbers for each different company.
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Posted 9 years ago
I was dealt with by Clare Rolfe who was very efficient and understanding
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Posted 9 years ago
Nice friendly service very patient and knowledgeable.. so far so good
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Posted 9 years ago
Everything they offer for my insurance on my new electric bike seemed to be very expensive and the conditions of cover were restricting and exacting. My Operator tried hard to find some item on the policy on which to apply a discount but there was nowhere. This insurer requires more competition in the marketplace. A bruising experience. Let's hope they're better if I ever have to claim. I would hope to find a better company when I have more time to look around than I did this time.
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Posted 9 years ago
Very helpful and friendly
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Posted 9 years ago
Not impressed with recent service. I was offered a quotation for my motor- bike which I accepted and all the relevant documents arrived. However, I received a letter later advising me that the insurance was invalid. I quote 'we have now been advised that this insurance is no longer required'. As a result I had to re- negotiate a new policy with the company I had just left. Who advised you, by the way? D,H.Wilson.
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Posted 9 years ago
Very helpful and a pleasure to do business with
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Posted 9 years ago
very competitive and speedy service, documents arrived swiftly. 10/10 scored.
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Posted 9 years ago
I wondered why it was necessary to have to verify our licences with the DVLA and having photcopies of the licences wasn't enough. The companies that insure our cars and other moped don't insist on this
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Posted 9 years ago
Louise and. Becky both very helpful.
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Posted 9 years ago
Great. Was recommended by a dealer to call Lexham for my Kymco CK1 as I bought it brand new. Even though they were more expensive than Gocompare(by about 30 quid) their services was amazing compared to the lowest insurer on gocompare. I was covered in 30 minutes and absolutely love it so far. Recommended if you have enough money to budget A little higher than the lowest insurers as the cheaper it is, the lack of customer service applies to some companies.
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Posted 9 years ago
No messing about and very polite on the phone very good service.
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Posted 9 years ago
Lexham Insurance is rated 4.3 based on 4,982 reviews