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Lexham Insurance Reviews

4.3 Rating 4,982 Reviews
85 %
of reviewers recommend Lexham Insurance
4.3
Based on 4,982 reviews
Shipping & Delivery
Delivery Methods
Postal Service, Own Driver, Courier
Average Delivery Time
Next Day
Documents Delivered On-time
Greater than 87%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
3.9 out of 5
Cancellations & Refunds
Cancellation Process
Difficult
Read Lexham Insurance Reviews

About Lexham Insurance:

Established in October 2000 Lexham Insurance was originally formed as a specialist broker handling Moped, Scooter and Motorcycle Insurance. The operation has rapidly expanded and now handles polices for tens of thousands of riders and drivers in the UK and Northern Ireland.

Our UK Call Centre team are highly trained and passionate about their jobs and we believe our First Class Service is unrivalled by our competitors.

Visit Website

Phone:

01379 646 529

Email:

enquiries@lexhaminsurance.co.uk

Location:

Unit 21, Hopper Way,
Diss
Norfolk
IP22 4NG

Write Your review

I set up the insurance through a comparision site for my son, advisor was clear and efficient, received copies of documents on email same day and also emailed the bike shop so that they had copies in advance Overall good service provided
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Posted 9 years ago
Fantastic service, competitive prices and a great company to do business with, always impressed by their straightforward help and advice. Jamie Cycle Inn Beeston Nottingham.
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Posted 9 years ago
Still waiting for docs to come thru after a week. Had to chase. Staff polite but quote took a very long time and ended up being wrong as I was insuring a classic vehicle not a modern one.
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Posted 9 years ago
I initially got the website confused when adding occupations and named drivers and had to start again from scratch so I think this could be improved. Also it doesn't appear to store/combine quotations under a single email address, it seems to store them under username/password so I was unable to manage several quotes in one place. I'm happy to be corrected if this is not the case. But all this aside it was straightforward and I was satisfied with the quotes and purchasing process.
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Posted 9 years ago
I had recently had a very expensive quote from Carole Nash for my new scooter so I decided to get a quote from Lexham as they were advertised in my scootering magazine. I was quickly put through to a very helpful advisor who found me a policy which was almost half the price of Carole Nash and included free breakdown recovery. I'm delighted with the service I received.
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Posted 9 years ago
Great customer service & very helpful
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Posted 9 years ago
Very easy to set up and get going
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Posted 9 years ago
I normally hate phoning insurance companies because sometimes it seems to take forever and the person isn't that helpful on the other end of the phone. However, when I phoned Lexham a lovely young man answered, who was extremely helpful and explained everything clearly so I could understand what I was paying for. Very good service.
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Posted 9 years ago
I needed somebody quickly and was told there was a wait time of roughly 1 hour which is reasonable but i had somebody with me in 25 minutes. Extremely good customer service on arrival and problem sorted in no time! Very happy with service so far.
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Posted 9 years ago
Very helpfull, confident staff .Got a good quote,couldn't better the overall experience. Thankyou Lexham Insurance Services.
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Posted 9 years ago
It was good
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Posted 9 years ago
So much confusion about what I was going to be charged. Was not impressed as was offered something I was already signed up for. Most likely won't renew next year and only joined as I was recommended by the company I bought my bike off.
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Posted 9 years ago
Excellent service dealt with very quickly and website very easy to use and navigate Documents arrived within 48hrs and were easy to read no jargon
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Posted 9 years ago
Picked this company initially as it was the cheapest for me. Very happy with the customer service so far, and otherwise just all round great support.
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Posted 9 years ago
got a quote via a comparison website. after finalising the quote they sent me the documents which had many different details to those submitted by me. When I called to correct the details I was charged an extra premium AND my excess went up!
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Posted 9 years ago
Very good customer service very happy
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Posted 9 years ago
Fast and hassle free, I'd recommend.
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Posted 9 years ago
The person on the other end of the phone was very helpful and knowledgeable, so hopefully, if they are all like that, there should be no problems!
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Posted 9 years ago
Very good insurence company
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Posted 9 years ago
Was easy and great to use
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Posted 9 years ago
Lexham Insurance is rated 4.3 based on 4,982 reviews