Lexham Insurance Reviews

Name: Lexham Insurance
Address: Unit 21, Hopper Way, Diss, Norfolk
Rating: 4.26

4.3 Rating 4,977 Reviews

85 %

of reviewers recommend Lexham Insurance

Company Reviews

Metrics

Info

4.3

Based on 4,977 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Own Driver, Courier
Average Delivery Time	Next Day
Documents Delivered On-time	Greater than 87%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	3.9 out of 5
Cancellations & Refunds
Cancellation Process	Difficult

About Lexham Insurance:

Established in October 2000 Lexham Insurance was originally formed as a specialist broker handling Moped, Scooter and Motorcycle Insurance. The operation has rapidly expanded and now handles polices for tens of thousands of riders and drivers in the UK and Northern Ireland.

Our UK Call Centre team are highly trained and passionate about their jobs and we believe our First Class Service is unrivalled by our competitors.

Visit Website

Phone:

01379 646 529

Email:

enquiries@lexhaminsurance.co.uk

Location:

Unit 21, Hopper Way,
Diss
Norfolk
IP22 4NG

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Lexham Insurance 5 star review on 14th August 2025

Rogerio ALves De Brito

Lexham Insurance 5 star review on 3rd June 2024

Ihad Mounsif Ahmida

Lexham Insurance 5 star review on 7th May 2024

Stephen Brookes

Anonymous

Anonymous // 01/01/2019

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“Plus: Very helpful service by telephone Minus: Long wait time before call answered. Portal does not work. One document (breakdown) contained errors.”

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Posted 4 years ago

“Insurance brought over the web, no problems at all.”

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Posted 4 years ago

“I'm enjoying it, the activation was quick and the communication too”

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Posted 4 years ago

“Very pleased with your service , I am a new customer and saved nearly 25% on my motorhome policy your telephone agent was very polite and helpful with all of my concerns, and of all my telephone dealing for other services was bar far the best. I think I would have gone with you even if you had cost more , not often I can say you offered the best service and best price. just wish I had known about you ten years ago John Featonby”

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Posted 4 years ago

“Both in to say other than top service straight forward”

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Posted 4 years ago

“It's very good a s..........”

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Posted 4 years ago

“Thanks for your assistance to arrange this so efficiently”

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Posted 4 years ago

“Fantastic service, helpful, friendly, knowledgeable, and £100s cheaper than any other insurer”

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Posted 4 years ago

“Had my bike stolen from my workplace which I am close to as it is parked next to me within 20 feet 4 lads on 2 scooters steering lock on only but it took less than 30 seconds and I felt threatened I know what the policy says but a token jesture would have been nice I've bought a new bike and now have 5 lock's on it Regards Mark southern”

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Posted 4 years ago

“Excellent service and price”

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Posted 4 years ago

“I'm very happy thanks you for asking me”

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Posted 4 years ago

“Good price and easy to deal with”

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Posted 4 years ago

“I recently initiated an insurance policy with Lexham for my new electric motorcycle. Setting it up was reasonably easy on the 'phone with most questions straightforward. The only slight issue was with the definition of how long I've been in the UK, as I was born and raised here but have spent substantial time abroad before returning on retiring three years ago. But the benefit/cost ratio was better that for many other companies, and they have good reviews - hence deciding to go with them. Let's see how they go for the future! After setting up the insurance and getting the documents there was, and remains, one bugbear. I was sent an email with a box "Click here to access your account" in order to get on to the customer portal, followed in said email by "Failure to acknowledge or respond to certain documents could affect the validity of your insurance policy". This didn't and still doesn't work. I cannot get onto the portal despite having tried various tactics such as setting up a new account, the latter resulting in the response "only invited customers are allowed to register for a Lexham Insurance account". If that is true then why send me an email asking me to log on without supplying details as to how? Clearly Lexham still have a way to go with ensuring their IT systems are reliable and functioning. Let's hope that in the unfortunate event of a claim all will go well.”

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Posted 4 years ago

“I insured my son's motorbike with Lexham in the spring of this year. I am just about to purchase a motorcycle for myself and had no hesitation in using the same company to insure it. I am very happy with the cover they supply and the premiums.”

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Posted 4 years ago

“Spotless.mm.m”

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Posted 4 years ago

“Very good”

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Posted 4 years ago

“a very easy to understand website and easy to use”

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Posted 4 years ago

“No messing about, straight to the point, telephone services are faster than most insurances, would recommend”

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Posted 4 years ago

“Great service every year.”

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Posted 4 years ago

“It’s my first time with Lexham I found it’s helpful covering me.some people of my brothers with Lexham , they told me about Lexham they got experience it’s very helpful,”

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Posted 4 years ago

Lexham Insurance is rated 4.3 based on 4,977 reviews