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Lexham Insurance Reviews

4.3 Rating 5,023 Reviews
85 %
of reviewers recommend Lexham Insurance
Company Reviews Metrics Info
4.3
Based on 5,023 reviews
Shipping & Delivery
Delivery Methods
Postal Service, Own Driver, Courier
Average Delivery Time
Next Day
Documents Delivered On-time
Greater than 86%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
3.9 out of 5
Cancellations & Refunds
Cancellation Process
Difficult
Read Lexham Insurance Reviews

About Lexham Insurance:

Established in October 2000 Lexham Insurance was originally formed as a specialist broker handling Moped, Scooter and Motorcycle Insurance. The operation has rapidly expanded and now handles polices for tens of thousands of riders and drivers in the UK and Northern Ireland.

Our UK Call Centre team are highly trained and passionate about their jobs and we believe our First Class Service is unrivalled by our competitors.

Visit Website

Phone:

01379 646 529

Email:

enquiries@lexhaminsurance.co.uk

Location:

Unit 21, Hopper Way,
Diss
Norfolk
IP22 4NG

Write Your review

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Margaret Smyth
Verified Buyer
“I found Lexham very helpful and I am extremely pleased with my insurance policy. The two people, Sara and Harriet made every thing very plain and understandable. Thank You. Margaret Smyhh”
Helpful Report
Posted 7 years ago
Felipe Leles
Verified Buyer
“I took the insurance and I was stopped by the police saying that the motorcycle did not have insurance”
Helpful Report
Posted 7 years ago
Steven Kelly
Verified Buyer
“It was good and for money”
Helpful Report
Posted 7 years ago
AHMED ABUTAHA
Verified Buyer
“A wonderful company and its prices are excellent and suitable for all ... Unlike other companies.”
Helpful Report
Posted 7 years ago
Dylan Dyke
Verified Buyer
“The girls I spoke to very helpful”
Helpful Report
Posted 7 years ago
Peter Ewart
Verified Buyer
“Good service and value”
Helpful Report
Posted 7 years ago
Anneli Goltsova
Verified Buyer
“I have been with Lexham insurance for a year. When my insurance was due for renewal I had a call with one of the representatives to make a few changes to my policy and he assured me that it will be automatically renewed. Few weeks after the renewal due date I have noticed that no money had been taken from my bank account. I called them and was told that my insurance hasn’t been renewed and that a new quote was £70 more. When I asked for a reason why it hasn’t been renewed on time I was told that someone has probably overlooked it. They agreed to waver the admin fees but I sill had to pay £50 more for my insurance due to somebody else’s mistake. So not only I was driving without insurance for 10 days I also ended up paying more for it. The response from the company was: “There is nothing more we can do for you. Take it leave it. “. Very disappointed”
Helpful Report
Posted 7 years ago
Ziaur Rahman
Verified Buyer
“Good morning, I have heard Lexham is very good for motorbike insurance which is my friend told that’s why I did. So I am expecting good customer service all up to date. I wish to hear by email all the time. Thanks”
Helpful Report
Posted 7 years ago
Anonymous
Verified Buyer
“Extremely helpful as I've never had to insure a bike before, and it was insurance for my 16 year old son. Couldn't have asked for anyone more polite and explained everything to me.”
Helpful Report
Posted 7 years ago
Ross Harmey
Verified Buyer
“Not really one for reviews Lexham insurance is good company to insure with”
Helpful Report
Posted 7 years ago
William Tufft
Verified Buyer
“Very good I would recommend to other road users”
Helpful Report
Posted 7 years ago
Anonymous
Verified Buyer
“Friendly and experienced people on the phone”
Helpful Report
Posted 7 years ago
Joshua Owen
Verified Buyer
“Extremely friendly and speedy process, would 100% recommend!!”
Helpful Report
Posted 7 years ago
Anonymous
Verified Buyer
“ok”
Helpful Report
Posted 7 years ago
Christopher Mason
Verified Buyer
“Call centers are very frustrating, after confirming details with one person and them putting a note on to the quote to say it has already been checked I then had to recheck everything again with them before I could pay for the insurance. This means a 2 minuet conversation lasted for nearly half an hour. Meaning I missed an important call. Also they charge a lot for simple changes to policies and are just middle men that charge a lot for what they do, which isnt a lot if you use the website to do your quotes and buy the insurance.”
Helpful Report
Posted 7 years ago
Diego Luiz
Verified Buyer
“Very good customer service and competitive price.”
Helpful Report
Posted 7 years ago
David
Verified Reviewer
“Have now checked following a 200 pound admin fee to change insurance to another scooter the same size as a motorcycle and double the price/quote from another insurnace company. Representative has said we cannot get a refund of payment so may have to take them to task through my credit card company. Price of small honda scooter insurance as much as a a teenagers insurnace on their 1st small car. Don't usuallay use price comparison companies but, will in future and so should you. Will complain to local bike shop as they recommended.”
Helpful Report
Posted 7 years ago
Jack Cuthbert
Verified Buyer
“Even though we had to make several changes they were extremely helpful and patient. Would use again.”
Helpful Report
Posted 7 years ago
Anonymous
Verified Buyer
“Cheapest price I could find. Should have got some cashback via Quidco but the transaction didn't track so having to sort that seperately. Also, 69% apr to pay monthly!! Ok if you can pay up front but not really on to fleece those who can't to that degree.”
Helpful Report
Posted 7 years ago
Anonymous
Verified Buyer
“Great service”
Helpful Report
Posted 7 years ago
Lexham Insurance is rated 4.3 based on 5,023 reviews
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