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Lexham Insurance Reviews

4.3 Rating 4,982 Reviews
85 %
of reviewers recommend Lexham Insurance
Company Reviews Metrics Info
4.3
Based on 4,982 reviews
Shipping & Delivery
Delivery Methods
Postal Service, Own Driver, Courier
Average Delivery Time
Next Day
Documents Delivered On-time
Greater than 87%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
3.9 out of 5
Cancellations & Refunds
Cancellation Process
Difficult
Read Lexham Insurance Reviews

About Lexham Insurance:

Established in October 2000 Lexham Insurance was originally formed as a specialist broker handling Moped, Scooter and Motorcycle Insurance. The operation has rapidly expanded and now handles polices for tens of thousands of riders and drivers in the UK and Northern Ireland.

Our UK Call Centre team are highly trained and passionate about their jobs and we believe our First Class Service is unrivalled by our competitors.

Visit Website

Phone:

01379 646 529

Email:

enquiries@lexhaminsurance.co.uk

Location:

Unit 21, Hopper Way,
Diss
Norfolk
IP22 4NG

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Jonathan Bridger
Verified Buyer
“I found Bryony fromLexham insurance very helpful when renewing my motorcycle insurance.”
Helpful Report
Posted 6 years ago
Anonymous
Verified Buyer
“Cheap ,good servic”
Helpful Report
Posted 6 years ago
Anonymous
Unverified Reviewer
“I am very happy with lexham insurance been with them for two years now never had a problem they always give me a good price on my insurance and I always receive good customer service from them, even if there something that you don’t understand they will go though it step by step to make sure you do and make sure that you are happy with it,I would recommend them to everyone, I would like to say the most helpful member of staff I did have was Oliver, try and talk to her if your able to.”
Helpful Report
Posted 6 years ago
Elcio Couto Nogueira
Verified Buyer
“I am very sad and dissatisfied with Lexham. Because they canceled my insurance without giving me satisfaction of what happened and continue to debit the insurance installments of my bank account. I'll take the case to court if necessary.”
Helpful Report
Posted 6 years ago
James Coulson
Verified Buyer
“Feel relieved now that we have your cover. We were shocked however at learning that our home insurance for contents of many years did not protect bikes, even when stationary at home. The cost surprised us as its much more than our house insurance. We did ring around and found that yours is middling and opted for you. We now have a Kryptonite Gold Sold Secure chain (14mm) which we wondered might have brought it down?”
Helpful Report
Posted 7 years ago
Anthony Davis
Verified Buyer
“Quick and easy service. Very cheap insurance. Amazing straight forward layout to go around in order to get your insurance quote and purchase it.”
Helpful Report
Posted 7 years ago
Anonymous
Verified Buyer
“Great price for cover I needed. However, I found it odd that the more security devices added the higher the quote went.”
Helpful Report
Posted 7 years ago
Keith McDermott
Verified Buyer
“I appreciated two advisory//cautionary/warning letters and then was most satisfied with two follow up telephone conversations to renew my motorbike policy”
Helpful Report
Posted 7 years ago
Anonymous
Verified Buyer
“Lexham insurance is well priced and their staff are efficient when taking up your renewal. I did find them very pushy though with multiple emails and letters saying my insurance was cancelled from a fortnight time if I didn't renew. I found this slightly confusing as I would expect to be Informed that as of a certain date I would not be covered not that it had been cancelled. Still using them though.”
Helpful Report
Posted 7 years ago
Anonymous
Verified Buyer
“25minutes on the phone to get quite and confirm details you already have? Never again!”
Helpful Report
Posted 7 years ago
Bob Baker
Verified Buyer
“Polite and efficient.”
Helpful Report
Posted 7 years ago
Anonymous
Verified Buyer
“Was competitive quote for my 1st year and no problems setting it up and getting policy details. 2nd year quote wasn't as good as I wanted so shopped around and found cheaper. One criticism is - make sure you are aware that 5 days before due date they will take payment if you don't tell them you want to cancel (it is in small print) I thought I had a few more days to sort so had to ring them to cancel once they had already took money.”
Helpful Report
Posted 7 years ago
Anonymous
Verified Buyer
“Quote was pretty average, call center staff are a pretty mixed bag, some of them are really helpful while others really don't appear to care. Retrieving documents online is a nightmare, clicking the link to the required document will either take a considerable amount of time, time out in the browser, and/or abort your whole session - thus requiring you to log out and start over.”
Helpful Report
Posted 7 years ago
Thomas Donley
Verified Buyer
“Found to be the best value for my money while only turned 16. Thanks to you I am on the road ,,,,,,,wild hogs ride safe ride long”
Helpful Report
Posted 7 years ago
Mark Petherick
Verified Buyer
“Very polite and helpful”
Helpful Report
Posted 7 years ago
Michael Plant
Verified Buyer
“I found them not only very helpful but very considerate and understanding......not your normal script!”
Helpful Report
Posted 7 years ago
John Murphy
Verified Buyer
“Never been a problem when I’ve needed to ask a question or change something! Friendly staff and great prices!”
Helpful Report
Posted 7 years ago
Declan Hetherington
Verified Buyer
“Very helpful staff and easy options to pick for setting my insurance up”
Helpful Report
Posted 7 years ago
Stephen Kelly
Verified Buyer
“Easy to apply online, competitive quote, I made a small error which they dealt with immediately without fuss.”
Helpful Report
Posted 7 years ago
Robert Butchart
Verified Buyer
“Love the service and help u giff me and thanks”
Helpful Report
Posted 7 years ago
Lexham Insurance is rated 4.3 based on 4,982 reviews
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