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Lexham Insurance Reviews

4.3 Rating 5,098 Reviews
84 %
of reviewers recommend Lexham Insurance
Company Reviews Metrics Info
4.3
Based on 5,098 reviews
Customer Service
Communication Channels
Telephone, Email
Queries Resolved In
Under An Hour
Read Lexham Insurance Reviews

About Lexham Insurance:

Established in October 2000 Lexham Insurance was originally formed as a specialist broker handling Moped, Scooter and Motorcycle Insurance. The operation has rapidly expanded and now handles polices for tens of thousands of riders and drivers in the UK and Northern Ireland.

Our UK Call Centre team are highly trained and passionate about their jobs and we believe our First Class Service is unrivalled by our competitors.

Visit Website

Phone:

01379 646 529

Email:

enquiries@lexhaminsurance.co.uk

Location:

Unit 21, Hopper Way,
Diss
Norfolk
IP22 4NG

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Kurt
Verified Buyer
“Very easy website, only think was my emailed documents went into my spam, but spoke to nice lady at lexham and she explained straight away”
Helpful Report
Posted 10 years ago
Skip
Verified Buyer
“I was sent an aggressive letter from Lexham requesting evidence of no claims. I did not know at the time of contract that this was a requirement. It appears on the face of it that you were quick to take payment and slow to take details. If I was asked for this evidence then it was buried in the small print. I called Lexham and supplied the details and hope it is now resolved. Your methods appear questionable and possibly unprofessional.”
Helpful Report
Posted 10 years ago
Daniel
Verified Buyer
“I've been with Lexham for a year now and have taken out a further years insurance through Lexham. I cannot fault anything. There was an issue getting my no claims bonus from my previous insurance company and so my premium was increased for the year. As soon as I received my no claims bonus Lexham couldn't have made it any easier to add it to my current insurance and to give me the no claims bonus discount. Unfortunately I had an accident a few months ago so I had to go through the whole claims process. Although Lexham are not directly involved with this, the companies they use were fantastic. I bought a new bike once everything was resolved and switching the details over on my insurance took around 10 minutes and I received the insurance certificate 5 minutes later, it was so simple and easy. Now I have a 2 years no claims bonus I decided to go up to a higher powered motorcycle, Lexham were able to offer me a fantastic deal for fully comprehensive with added extras, and it was £2000 cheaper than my cheapest quote elsewhere. No, I'm not lying - they were seriously £2000 cheaper! There is absolutely no way I am going to take my business elsewhere for the foreseeable future. I HIGHLY recommend using Lexham Insurance!”
Helpful Report
Posted 10 years ago
Ivan
Verified Buyer
“Good insurance company”
Helpful Report
Posted 10 years ago
Geoffrey
Verified Buyer
“having been provided with a written renewal quotation at circa £600+ to renew with the same insurers (AXA) and been told that this was the BEST figure achievable from your stable of insurers I went onto comparethemarket .com to see what else could be available. I got a renewal quotation of circa £300 on an identical risk basis which was with AXA and via a broker called LEXHAM INSURANCE! I committed to the cover and paid the premium and was provided with the relevant documents electronically. On the same day and within 2 hours I had a called from LEXHAM INSURANCE presumably form your call centre asking me if I wanted to take up the offer to insure with AXA based upon the original £600 premium and when I asked if that was the BEST price that you could offer in the market I was told unequivocally that it was. LEFT HAND AND RIGHT HAND/GROSS INCOMPETANCE comes to mind along with a suspicion that you are NOT interested in offering the most competitive terms. Needless to say that as a result ALL TRUST in LEXHAM has evaporated. YOU ASKED for feed back now you have it but what if anything will you do?”
Helpful Report
Posted 10 years ago
Massimo
Verified Buyer
“£75 for a change of address is ridiculous, especially after having just signed up to you 2 weeks ago. £365 for the year - £75 that's roughly 20% of the insurance cost for a 2 min job. Please come back to me with a solution...until then I'm not going to be recommending you. Thank you very much in advance. Massimo Haymarket Media Group Classic and Sports Car”
Helpful Report
Posted 10 years ago
Peter
Verified Buyer
“The helpdesk was very helpful. She solved my problem very quickly. Thanks”
Helpful Report
Posted 10 years ago
Krzysztof
Verified Buyer
“All good good Quick and easy and simple”
Helpful Report
Posted 10 years ago
Marc
Verified Buyer
“I have had 3 phone calls since taking the policy two days ago. Both calls were in regards to the same query. Came across incompitent as a company so far.”
Helpful Report
Posted 10 years ago
Daniel
Verified Buyer
“Quoted more for my second year after gaining a no claims, phoned up, very little help with it, managed to get it brought down slightly after several calls. Not happy with my renewal price at all!”
Helpful Report
Posted 10 years ago
Michael
Verified Buyer
“Very help full”
Helpful Report
Posted 10 years ago
Michael
Verified Buyer
“Very help full.and willing to help”
Helpful Report
Posted 10 years ago
Paul
Verified Buyer
“I found them to be very helpful and very professional. They have been the best insurance company I have used and will be getting a car insurance quote when it is up for renewal.”
Helpful Report
Posted 10 years ago
Rodney
Verified Buyer
“Very efficient , friendly service. No waiting around to be put through to an agent and documents arrived by post the next day. Would recommend to anyone.”
Helpful Report
Posted 10 years ago
Joseph
Verified Buyer
“Great customer service and impressed that you also rang to remind me to renew. However, when I went onto compare the market to check prices I received a cheaper quote for Lexham through that than I had been quoted. When I rang to query the difference I was told to just renew through the quote I'd sourced. Not sure why this happened.”
Helpful Report
Posted 10 years ago
Roy
Verified Buyer
“i would not go anywhere else thats for sure they are that GOOD.”
Helpful Report
Posted 10 years ago
Mark
Verified Buyer
“The overall buying of bike insurance with your company was easy and the agent was very polite and easy to understand.”
Helpful Report
Posted 10 years ago
Shaun
Verified Buyer
“Both people who I have had contact with were extremely pleasant on the phone, my only criticism would be the prices of admin fees”
Helpful Report
Posted 10 years ago
Alexander
Verified Buyer
“Fast and friendly service, but above all flexible and helpful”
Helpful Report
Posted 10 years ago
Sebastian
Verified Buyer
“I am happy with the overall service, but I cannot judge it fully because I did not receive the documents yet. Other than that I am satisfied with the service.”
Helpful Report
Posted 10 years ago
Lexham Insurance is rated 4.3 based on 5,098 reviews
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