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Lexham Insurance Reviews

4.3 Rating 4,982 Reviews
85 %
of reviewers recommend Lexham Insurance
Company Reviews Metrics Info
4.3
Based on 4,982 reviews
Shipping & Delivery
Delivery Methods
Postal Service, Own Driver, Courier
Average Delivery Time
Next Day
Documents Delivered On-time
Greater than 87%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
3.9 out of 5
Cancellations & Refunds
Cancellation Process
Difficult
Read Lexham Insurance Reviews

About Lexham Insurance:

Established in October 2000 Lexham Insurance was originally formed as a specialist broker handling Moped, Scooter and Motorcycle Insurance. The operation has rapidly expanded and now handles polices for tens of thousands of riders and drivers in the UK and Northern Ireland.

Our UK Call Centre team are highly trained and passionate about their jobs and we believe our First Class Service is unrivalled by our competitors.

Visit Website

Phone:

01379 646 529

Email:

enquiries@lexhaminsurance.co.uk

Location:

Unit 21, Hopper Way,
Diss
Norfolk
IP22 4NG

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Eddy Viseux
Verified Buyer
“Competent , friendly and quickly accessible phone line is such a plus on your competition. That's what decided me to join you. Keep it up and you will have a life time customer in me!”
Helpful Report
Posted 10 years ago
Kerry Bloodworth
Verified Buyer
“Haven't, thankfully, had to make a claim yet but if the customer service I've encountered so far is indicative of the way the business is run then I have no qualms in recommending Lexham Insurance. My policy arrived the day after I put in my application followed by a personal courtesy call to make sure I was happy with the documentation, which I was, all very straightforward!”
Helpful Report
Posted 10 years ago
Elaine Murphy Murphy
Verified Buyer
“Phone was answered quickly, was taken through all the question and was offered other services, paid by card, documents received the following day by post. The policy was more expensive than the online quote but still around the same offers of other insurance companies. Lets hope all goes well with this one.”
Helpful Report
Posted 10 years ago
James Wale
Verified Buyer
“being a new customer I was expecting a tedious, long winded process to obtaining insurance for my trike. It wasn't, the representative was quick, efficient, helpful friendly. Couldn't wish for more really.”
Helpful Report
Posted 10 years ago
Charlie Farmer
Verified Buyer
“Ashley was very helpful on the phone and provided an honest opinion on what was most suited for my riding. Relevant documents arrived quickly and they were the cheapest provide for my 50cc quote. Would recommend so far, I guess the true colours come out if a claim needs to be put in but I have high hopes. :)”
Helpful Report
Posted 10 years ago
Ryan Thomas
Verified Buyer
“Very helpful and a good price to.”
Helpful Report
Posted 10 years ago
Brian Joyce
Verified Buyer
“Done by telephone. No problems there; I just hope I won't need the insurance in practice1”
Helpful Report
Posted 10 years ago
Paul Morrison
Verified Buyer
“the staff member i spoke to was polite , professional and listened before jumping to conclusions. Really friendly service and quick and easy to arrange.”
Helpful Report
Posted 10 years ago
Charles Thorburn
Verified Buyer
“When I explained what I was looking for the consultant was very helpful gave me the information I asked for was right away and did not try to push any other products (which I liked) he was very efficient knew what I needed and the deal was done. Great service.”
Helpful Report
Posted 10 years ago
Nathan Girdlestone
Verified Buyer
“The woman was very friendly and overall well mannered. the only problem was the quality of the call are i believe that your company was bit dodgy”
Helpful Report
Posted 10 years ago
Thurlow Davids
Verified Buyer
“Very professional . Quick service, overall great experience.”
Helpful Report
Posted 10 years ago
Stephen New
Verified Buyer
“Very nice people to deal with and the service was first class. It was so pleasing to deal with people who actually understood what they were talking about and were able to give some good advice. This is how it you should conduct yourself in a service industry so well done!”
Helpful Report
Posted 10 years ago
Lee Mcivor
Verified Buyer
“great customer service”
Helpful Report
Posted 10 years ago
Ivan Zolotuhins
Verified Buyer
“Friendly staff and quick response to the calls and emails.”
Helpful Report
Posted 10 years ago
Leif Walker-Grant
Verified Buyer
“Initially setting up the insurance was super easy: I got a quote via gocompare and went from there. Then the hell started. Lexham called me at work to tell me my insurance was actually invalid and then went on to say they'd have to push it back and it would cost more. Once they'd gone through the numbers I asked them to call me back after 6PM so they didn't disturb my work any further. All good until 15 minutes later when they call back to say "woops! turns out we were wrong". Didn't need to pay more. Still got disturbed. Easy to set up, shame about the customer service.”
Helpful Report
Posted 10 years ago
Anthony Chesney
Verified Buyer
“great price and service”
Helpful Report
Posted 10 years ago
Kevin Potton
Verified Buyer
“I insured my Yamaha XMAX 400 with Lexham Insurance. This was after getting my 14 day cancellation money back from Go Skippy Insurance after I tried contacting customer services and had to wait 50 minutes on each occasion before somebody in Gibraltar, who spoke poor English on a dreadful line, barely understood me. Thank God I switched and found Lexham Insurance after reading good customer reviews. Yes, the phone line is answered promptly and I found their staff to be professional, courteous and they seemed to understand customer service - very refreshing in a country that usually has none these days. Well done.”
Helpful Report
Posted 10 years ago
John Davenport
Verified Buyer
“Friendly on the phone ....... In the end Lexham came in with the best price........... with a few extra with the policy as well ......................All good thanks”
Helpful Report
Posted 10 years ago
Dion Bunby
Verified Buyer
“Not had documents”
Helpful Report
Posted 10 years ago
Sally Walters
Verified Buyer
“Website clear and easy to use; documents received promptly; staff friendly to deal with over the phone: so far so good!”
Helpful Report
Posted 10 years ago
Lexham Insurance is rated 4.3 based on 4,982 reviews
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