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Lexham Insurance Reviews

4.3 Rating 4,983 Reviews
85 %
of reviewers recommend Lexham Insurance
Company Reviews Metrics Info
4.3
Based on 4,983 reviews
Shipping & Delivery
Delivery Methods
Postal Service, Own Driver, Courier
Average Delivery Time
Next Day
Documents Delivered On-time
Greater than 87%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
3.9 out of 5
Cancellations & Refunds
Cancellation Process
Difficult
Read Lexham Insurance Reviews

About Lexham Insurance:

Established in October 2000 Lexham Insurance was originally formed as a specialist broker handling Moped, Scooter and Motorcycle Insurance. The operation has rapidly expanded and now handles polices for tens of thousands of riders and drivers in the UK and Northern Ireland.

Our UK Call Centre team are highly trained and passionate about their jobs and we believe our First Class Service is unrivalled by our competitors.

Visit Website

Phone:

01379 646 529

Email:

enquiries@lexhaminsurance.co.uk

Location:

Unit 21, Hopper Way,
Diss
Norfolk
IP22 4NG

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Graeme Metcalfe
Verified Buyer
“good service , and good quote”
Helpful Report
Posted 11 years ago
Claudette Woodhouse
Verified Buyer
“It was so nice to be able to talk to a person. The price also for my insurance was very good and I will tell my friends.”
Helpful Report
Posted 11 years ago
Chelsea Grant
Verified Buyer
“Found the price went up when excepted the quote that has not happened with any other company my family have used so wasn't happy with that”
Helpful Report
Posted 11 years ago
Lynne Axford
Verified Buyer
“A reliable, fast, economic service.”
Helpful Report
Posted 11 years ago
Lydia Brown
Verified Buyer
“Very friendly over the phone. Clearly informed me what was going on and made changes quickly and with no hastle.”
Helpful Report
Posted 11 years ago
John Evans
Verified Buyer
“Very lengthy process Documents arrived very quickly but although I stated I have the old licence with group D for motorcycles the group is shown as A which presumably is the current equivalent. I also informed the operator I did not know what kawasaki call the security system but the document received shows a specific type. I do not understand why. suprisingly I was asked where I bought the bike.Not appropriate!! I was also asked about the biggest bike I had ridden.This only served to show how little insurers know. My reply was 1203cc. The thing is that this was only 100hp and only fractionally quicker than the 48hp bike I was insuring. Having checked further I note that no accessories are added when I specifically said I would need to add a rack and box to carry the security requirements. Additionally the operator has stated "no " under medical conditions when I clearly informed him of conditions and that they were not of concern to dvla. otherwise no problems and a courteous staff member Update An e mail to the insurers resolved the problems..cannot be too careful with insurance...thank you lexham”
Helpful Report
Posted 11 years ago
Peter Rudge
Verified Buyer
“Customer Service Advisor very polite and efficient. Price quoted on website was the price I paid. Documents received by email and post next day. Good service - thank you.”
Helpful Report
Posted 11 years ago
Robert James
Verified Buyer
“excellent service, took insurance over the phone, assistant very helpful very clear with all advice given.would recommend lexham insurance.”
Helpful Report
Posted 11 years ago
Arnaud De Montille
Verified Buyer
“Efficient and price competitive.”
Helpful Report
Posted 11 years ago
Ewen Russell
Verified Buyer
“I spoke to 2 different people on the phone. After getting more quotes I came back to your company and the second person was extremely helpful and I took out the policy. The first person I spoke to was very knowledgeable but relayed the information so quickly I found it hard to take in what was being said. At 16 this was the first time I had done anything like this so it was all new to me. Advisors need to be aware of this.”
Helpful Report
Posted 11 years ago
Ian Smeelie
Verified Buyer
“Very good ,helpful and quick”
Helpful Report
Posted 11 years ago
Andrew Slater
Verified Buyer
“They were very helpful and efficient.”
Helpful Report
Posted 11 years ago
Brendan Leak
Verified Buyer
“Your customer service team are rude. awful experience dealing with your staff.”
Helpful Report
Posted 11 years ago
Kieran Newton
Verified Buyer
“Friendly and good customer service, no high sales talk”
Helpful Report
Posted 11 years ago
Colin Shewry
Verified Buyer
“Customer service very helpful and easy to reach by phone. Reviewing your information that you have entered via the website could be better. Some fields require unnecessary re-entry necessitating a call to the customer service to confirm online entry is correct.”
Helpful Report
Posted 11 years ago
Jake Harvey
Verified Buyer
“Quick and good to work with”
Helpful Report
Posted 11 years ago
Wendy Ivey
Verified Buyer
“Went through quickly, very helpful. A good price. Very happy.”
Helpful Report
Posted 11 years ago
Robert Rudd
Verified Buyer
“You have been first class and so efficient in every aspect I have dealt with Lexham over the years and would never hesitate to recommend you to friends or family Keep up the good work!!”
Helpful Report
Posted 11 years ago
Jonathan Rowlerson
Verified Buyer
“Found these guys through a comparison website. They stood out because the excess on their bike policies was £500 instead of £1000. The service was good and the documents came through fast by email.”
Helpful Report
Posted 11 years ago
Hannah Blythe
Verified Buyer
“Very good service on phone and excellent quote. Disappointed though that broker fees not clearly shown anywhere. Thought this was law.”
Helpful Report
Posted 11 years ago
Lexham Insurance is rated 4.3 based on 4,983 reviews
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