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Lexham Insurance Reviews

4.3 Rating 4,983 Reviews
85 %
of reviewers recommend Lexham Insurance
Company Reviews Metrics Info
4.3
Based on 4,983 reviews
Shipping & Delivery
Delivery Methods
Postal Service, Own Driver, Courier
Average Delivery Time
Next Day
Documents Delivered On-time
Greater than 87%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
3.9 out of 5
Cancellations & Refunds
Cancellation Process
Difficult
Read Lexham Insurance Reviews

About Lexham Insurance:

Established in October 2000 Lexham Insurance was originally formed as a specialist broker handling Moped, Scooter and Motorcycle Insurance. The operation has rapidly expanded and now handles polices for tens of thousands of riders and drivers in the UK and Northern Ireland.

Our UK Call Centre team are highly trained and passionate about their jobs and we believe our First Class Service is unrivalled by our competitors.

Visit Website

Phone:

01379 646 529

Email:

enquiries@lexhaminsurance.co.uk

Location:

Unit 21, Hopper Way,
Diss
Norfolk
IP22 4NG

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Ashley Mullens
Verified Buyer
“a very friendly and helpful company, I have been with lexham for a few years now never had any problems and I no that they are always there if I need anything,put my mind at rest”
Helpful Report
Posted 11 years ago
George Shreeve
Verified Buyer
“Can only comment on setting up insurance as have never used this company before nor made any claim. Found call centre staff efficient and courteous.”
Helpful Report
Posted 11 years ago
Alessandro Gambardella
Verified Buyer
“Very friendly and helpful staff and unbeatable prices.”
Helpful Report
Posted 11 years ago
Bradley Spencer
Verified Buyer
“very helpful and dealt with me quickly”
Helpful Report
Posted 11 years ago
Adam Wyles
Verified Buyer
“I found your staff helpful and polite and mist importantly to the point, the insurance I have taken out is also reasonable for what I have asked for, overall, I would recommend you to others.”
Helpful Report
Posted 11 years ago
Kayleigh Gibson
Verified Buyer
“Couldn't do enough thank you will definitely consider renewing with you”
Helpful Report
Posted 11 years ago
Adam Stewart
Verified Buyer
“It was a pleasure dealing with the well mannered operators who where able to answer all of our questions and for their advise. Many thanks”
Helpful Report
Posted 11 years ago
Troy Francis
Verified Buyer
“The customer support for purchasing and enquiring at least I can say is fantastic, the employee that helped was very informative and very helpful. My insurance was not the cheapest but it has the best excess of all my quotes and it was with a popular company, as of the moment I'm very happy with lexham insurance, haven't had to deal with any claims so if I do may (not) have to rewrite this review.”
Helpful Report
Posted 11 years ago
Cameron Thomas
Verified Buyer
“Easy online site to navigate, follow up good, no problems at all. Documents arrived on my email promptly as promised.”
Helpful Report
Posted 11 years ago
Rianna Farmer
Verified Buyer
“Firstly, I received a prompt and early reminder that the bike insurance was becoming due for renewal. It was about 4 weeks prior to expiry. The quote was very competitive and the renewal notice and statement of facts was well laid out and easy to follow. Only criticism is that the type-font was very small!! Once I decided to renew, a simple 10 minute or so phone call was all it took. I spoke to one person only throughout the process and was not "passed around the houses". The transaction was concluded in this phone call. Simple!”
Helpful Report
Posted 11 years ago
Amanda Parker Parker
Verified Buyer
“Very nice & helpful on the phone, quick & simple!”
Helpful Report
Posted 11 years ago
Nadine Ridge
Verified Buyer
“Very good customer service and very helpful. Good knowledge of their brand, which is a good thing, as some insurance companies have to ring you back with the answer. I will continue to use Lexham Insurance.”
Helpful Report
Posted 11 years ago
James Wade
Verified Buyer
“Extras page did not load properly which was frustrating”
Helpful Report
Posted 11 years ago
Martin Smith
Verified Buyer
“Renewed insurance over the phone. Staff polite and very efficient. Insurance arrived the next day. Excellent service.”
Helpful Report
Posted 11 years ago
John Tolson
Verified Buyer
“All my calls to BT landline no's. are free so your 0845/0870 no's. are expensive I had a job to find a direct dial no.”
Helpful Report
Posted 11 years ago
Duncan Riefler
Verified Buyer
“your agent was nice and courteous but neither he nor his supervisor understand the law as per CBT requirement for riding a 50cc moped...One only has to pass the CBT once and then as long as your regular drivers license is valid then your one time CBT covers you for eligibility to ride a 50cc moped. Any of the firms that offer the CBT understand this. Your agents at first wanted to hold back my insurance renewal, then finally said they would renew it but that I had to take responsibility for holding the proper license. It took me half an hour on the phone to get to that point. You need to know the rules.”
Helpful Report
Posted 11 years ago
Daniel Mcconn
Verified Buyer
“easy to navigate online”
Helpful Report
Posted 11 years ago
Alan Trice
Verified Buyer
“Really impressed with the efficient service from Lexham. Best service I've had to date from an insurance provider.”
Helpful Report
Posted 11 years ago
Michelle Cooke
Verified Buyer
“Really quick to do on line - was dreading ringing to renew but it was probably the speediest online insurance renewal I have had.”
Helpful Report
Posted 11 years ago
Alexander Green
Verified Buyer
“Very good service Certificate of insurance was E mailed within a few minutes so we could get the motorcycle through the MOT & tax it the same day. The Insurance was on MID at the post office that day. Policy wording within a couple of days. I thought the person whom I spoke to was very professional & helpful with no stupid Questions or obstacles. I will certainly use you again. Thank you very much.”
Helpful Report
Posted 11 years ago
Lexham Insurance is rated 4.3 based on 4,983 reviews
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