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Lexham Insurance Reviews

4.3 Rating 4,983 Reviews
85 %
of reviewers recommend Lexham Insurance
Company Reviews Metrics Info
4.3
Based on 4,983 reviews
Shipping & Delivery
Delivery Methods
Postal Service, Own Driver, Courier
Average Delivery Time
Next Day
Documents Delivered On-time
Greater than 87%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
3.9 out of 5
Cancellations & Refunds
Cancellation Process
Difficult
Read Lexham Insurance Reviews

About Lexham Insurance:

Established in October 2000 Lexham Insurance was originally formed as a specialist broker handling Moped, Scooter and Motorcycle Insurance. The operation has rapidly expanded and now handles polices for tens of thousands of riders and drivers in the UK and Northern Ireland.

Our UK Call Centre team are highly trained and passionate about their jobs and we believe our First Class Service is unrivalled by our competitors.

Visit Website

Phone:

01379 646 529

Email:

enquiries@lexhaminsurance.co.uk

Location:

Unit 21, Hopper Way,
Diss
Norfolk
IP22 4NG

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Lionel Spittle
Verified Buyer
“As most people do I shopped around when time came to renew insurance on my Scooter, on the face of it there were a couple of cheaper quotes, but on deeper investigation Lexham came out by far the best, as emergency breakdown and European recovery was included in my "classic " insurance policy. Unfortunately I have had to call upon the recovery service and found it to be excellent, simple and hassle free. Will not waste time looking around when next up for renewal, very happy with Lexham.!”
Helpful Report
Posted 11 years ago
Tamsin Dolamore
Verified Buyer
“Very helpful customer service team and sent all documents very quickly.”
Helpful Report
Posted 11 years ago
Molly Campion
Verified Buyer
“Initial arrangements were straightforward, but I did need to phone to correct a 'forced field' from the online system. The price quoted on the search engine was increased by the time I had finished the application, which was disappointing. By the time I had gone through the full application I wasn't willing to start again elsewhere and paid the extra...”
Helpful Report
Posted 11 years ago
Molly Campion
Verified Buyer
“Initial arrangements were straightforward, but I did need to phone to correct a 'forced field' from the online system.”
Helpful Report
Posted 11 years ago
Mark Hughes
Verified Buyer
“I was given a quote by an employee but when I phoned a day or so later to pay for the policy the quote had gone up. I thought the company was supposed to uphold a quote for 30 days. Apparently the first employee I spoke to did not save my quote so I spent another 20 mins on the phone re-entering all my details not the kinda service i was hoping for”
Helpful Report
Posted 11 years ago
Joshua Ford
Verified Buyer
“Very competitively priced for my 16 year old son's scooter and excellent customer service.”
Helpful Report
Posted 11 years ago
Louis Curtis
Verified Buyer
“A very smooth transaction.”
Helpful Report
Posted 11 years ago
Christine Thompson
Verified Buyer
“The service was prompt, courteous, efficient and friendly, what more could I ask for. The price was right too.”
Helpful Report
Posted 11 years ago
Luke Shackleton
Verified Buyer
“When you ring Lexham you get through to a real person straight away. None of this hold nonsense. They offer an online chat system which again is answered very quickly by a real person so as far as customer service goes they are pretty good. However the main negative for me is the high and none negotiable prices for Learner Motorcyclists.”
Helpful Report
Posted 11 years ago
Harry Bussey
Verified Buyer
“very good service and saved me even more money by having time to explain the policies”
Helpful Report
Posted 11 years ago
Alejandro Bedoya-restrepo
Verified Buyer
“I got a quote for them giving me a price of £250 a year and they told me that quote is valid for a month. 2 weeks later i call up and they say its £335. They said they could not find the previous quote even thoe I had it on email and had emailed them the quite. So basically they change their prices when they feel like t and they chat S*** to customers saying the old quote doeskin exist. Did end up getting insurance as it was the only company that insured my bike but for next week I WILL NOT USE THEM. Been a customer for 2 yrs and will not use them again. Have already put people off them and hope to put the whole world from using these guys.”
Helpful Report
Posted 11 years ago
Samuel Weaver
Verified Buyer
“I've been using lexham for years and have always been really helpfull and good with me even though i”
Helpful Report
Posted 11 years ago
Billy Pleydell
Verified Buyer
“This being my first experience of insurance , I found this company very helpful and efficient. The price was very reasonable and would recommend them”
Helpful Report
Posted 11 years ago
Joe Carpenter
Verified Buyer
“Very helpfull will be using them again when I start driving”
Helpful Report
Posted 11 years ago
Michael Burgin
Verified Buyer
“As a new bike owner that knew nothing about the insurance needed Lexham walked me through the whole process effortlessly. They were very professional and the service was excellent. have all ready recommended them to a colleague who has had the same experience. First Class”
Helpful Report
Posted 11 years ago
Lachlan Urquhart
Verified Buyer
“Had no problems at all and when help or answers are needed it's nice to get through to someone who you can understand! Everything is done quickly with good service and quality, thank you :)”
Helpful Report
Posted 11 years ago
Craig Douglas
Verified Buyer
“Very good :))”
Helpful Report
Posted 11 years ago
Kevin Kane
Verified Buyer
“Lexham insurance documents are clear and simple to understand and if I need to phone they are always very helpful.”
Helpful Report
Posted 11 years ago
Alex SawyerCopus
Verified Buyer
“Customer service adviser pleasant enough but price higher than online quote and for no particular reason but would not reduce.”
Helpful Report
Posted 11 years ago
John Dury
Verified Buyer
“Very good and helpful”
Helpful Report
Posted 11 years ago
Lexham Insurance is rated 4.3 based on 4,983 reviews
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