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Lexham Insurance Reviews

4.3 Rating 5,098 Reviews
84 %
of reviewers recommend Lexham Insurance
Company Reviews Metrics Info
4.3
Based on 5,098 reviews
Customer Service
Communication Channels
Telephone, Email
Queries Resolved In
Under An Hour
Read Lexham Insurance Reviews

About Lexham Insurance:

Established in October 2000 Lexham Insurance was originally formed as a specialist broker handling Moped, Scooter and Motorcycle Insurance. The operation has rapidly expanded and now handles polices for tens of thousands of riders and drivers in the UK and Northern Ireland.

Our UK Call Centre team are highly trained and passionate about their jobs and we believe our First Class Service is unrivalled by our competitors.

Visit Website

Phone:

01379 646 529

Email:

enquiries@lexhaminsurance.co.uk

Location:

Unit 21, Hopper Way,
Diss
Norfolk
IP22 4NG

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John
Verified Buyer
“Very lengthy process Documents arrived very quickly but although I stated I have the old licence with group D for motorcycles the group is shown as A which presumably is the current equivalent. I also informed the operator I did not know what kawasaki call the security system but the document received shows a specific type. I do not understand why. suprisingly I was asked where I bought the bike.Not appropriate!! I was also asked about the biggest bike I had ridden.This only served to show how little insurers know. My reply was 1203cc. The thing is that this was only 100hp and only fractionally quicker than the 48hp bike I was insuring. Having checked further I note that no accessories are added when I specifically said I would need to add a rack and box to carry the security requirements. Additionally the operator has stated "no " under medical conditions when I clearly informed him of conditions and that they were not of concern to dvla. otherwise no problems and a courteous staff member Update An e mail to the insurers resolved the problems..cannot be too careful with insurance...thank you lexham”
Helpful Report
Posted 11 years ago
Peter
Verified Buyer
“Customer Service Advisor very polite and efficient. Price quoted on website was the price I paid. Documents received by email and post next day. Good service - thank you.”
Helpful Report
Posted 11 years ago
Robert
Verified Buyer
“excellent service, took insurance over the phone, assistant very helpful very clear with all advice given.would recommend lexham insurance.”
Helpful Report
Posted 11 years ago
Arnaud De
Verified Buyer
“Efficient and price competitive.”
Helpful Report
Posted 11 years ago
Ewen
Verified Buyer
“I spoke to 2 different people on the phone. After getting more quotes I came back to your company and the second person was extremely helpful and I took out the policy. The first person I spoke to was very knowledgeable but relayed the information so quickly I found it hard to take in what was being said. At 16 this was the first time I had done anything like this so it was all new to me. Advisors need to be aware of this.”
Helpful Report
Posted 11 years ago
Ian
Verified Buyer
“Very good ,helpful and quick”
Helpful Report
Posted 11 years ago
Andrew
Verified Buyer
“They were very helpful and efficient.”
Helpful Report
Posted 11 years ago
Brendan
Verified Buyer
“Your customer service team are rude. awful experience dealing with your staff.”
Helpful Report
Posted 11 years ago
Kieran
Verified Buyer
“Friendly and good customer service, no high sales talk”
Helpful Report
Posted 11 years ago
Colin
Verified Buyer
“Customer service very helpful and easy to reach by phone. Reviewing your information that you have entered via the website could be better. Some fields require unnecessary re-entry necessitating a call to the customer service to confirm online entry is correct.”
Helpful Report
Posted 11 years ago
Jake
Verified Buyer
“Quick and good to work with”
Helpful Report
Posted 11 years ago
Wendy
Verified Buyer
“Went through quickly, very helpful. A good price. Very happy.”
Helpful Report
Posted 11 years ago
Robert
Verified Buyer
“You have been first class and so efficient in every aspect I have dealt with Lexham over the years and would never hesitate to recommend you to friends or family Keep up the good work!!”
Helpful Report
Posted 11 years ago
Jonathan
Verified Buyer
“Found these guys through a comparison website. They stood out because the excess on their bike policies was £500 instead of £1000. The service was good and the documents came through fast by email.”
Helpful Report
Posted 11 years ago
Hannah
Verified Buyer
“Very good service on phone and excellent quote. Disappointed though that broker fees not clearly shown anywhere. Thought this was law.”
Helpful Report
Posted 11 years ago
Bradley
Verified Buyer
“Friendly and polite sales person and very simple procedure to renew my insurance. No hard sell on additional products which made a refreshing change.”
Helpful Report
Posted 11 years ago
James
Verified Buyer
“I have used the company for a number of years and always found them to be fair and helpful. also found them a big help following my accident last year.”
Helpful Report
Posted 11 years ago
Torben
Verified Buyer
“helpful and relatively quick, pity they use 0845 numbers as I can't use my free minutes on my mobile”
Helpful Report
Posted 11 years ago
Leonard
Verified Buyer
“Lexham have served me well over the past number of years, when I get my renewal quote through from them I do trawl the competitors online, I must add that with other companies it sometimes looks as though you can get a better deal but when you read small print equate other options and excesses and other benefits it has always led me back to Lexham. You have won me over again, thanks Lexham”
Helpful Report
Posted 11 years ago
Shaun
Verified Buyer
“Very good company, great customer service, very easy to solve any problems you have with your policy, great service.”
Helpful Report
Posted 11 years ago
Lexham Insurance is rated 4.3 based on 5,098 reviews
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