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Lexham Insurance Reviews

4.3 Rating 4,983 Reviews
85 %
of reviewers recommend Lexham Insurance
Company Reviews Metrics Info
4.3
Based on 4,983 reviews
Shipping & Delivery
Delivery Methods
Postal Service, Own Driver, Courier
Average Delivery Time
Next Day
Documents Delivered On-time
Greater than 87%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
3.9 out of 5
Cancellations & Refunds
Cancellation Process
Difficult
Read Lexham Insurance Reviews

About Lexham Insurance:

Established in October 2000 Lexham Insurance was originally formed as a specialist broker handling Moped, Scooter and Motorcycle Insurance. The operation has rapidly expanded and now handles polices for tens of thousands of riders and drivers in the UK and Northern Ireland.

Our UK Call Centre team are highly trained and passionate about their jobs and we believe our First Class Service is unrivalled by our competitors.

Visit Website

Phone:

01379 646 529

Email:

enquiries@lexhaminsurance.co.uk

Location:

Unit 21, Hopper Way,
Diss
Norfolk
IP22 4NG

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Nicholas Kapetanakis
Verified Buyer
“I work for a finance company myself dealing with payments for asda, debs ect. I thought the team were really enthusiastic and helped me throughout the start of the policy, to fully pay early and in regards to someone hitting me off my bike. If you have any vacancies please let me know :)”
Helpful Report
Posted 11 years ago
Mark Munro
Verified Buyer
“Customer service and communication way above other insurance companies.”
Helpful Report
Posted 11 years ago
Luke Yallop
Verified Buyer
“Vey very happy with the service lexham provided me. Always answered my questions and never hard to get hold of.”
Helpful Report
Posted 11 years ago
Jamie Gane
Verified Buyer
“Very unorganised”
Helpful Report
Posted 11 years ago
Mark Lumber
Verified Buyer
“While the price is good, the customer services and on-line quote process leave something to be desired. On-line gives you a quote, but when you try to retrieve it, the system does not recognise the password or log in, then the password re-set automated e-mails do not contain the required information. When you have a quote and speak to the company you find out, the data has not been saved.”
Helpful Report
Posted 11 years ago
Trevor Gray
Verified Buyer
“I was very happy with the way I was delt with today thanks and thanks for asking .”
Helpful Report
Posted 11 years ago
Nick Pendlebury
Verified Buyer
“Terrible. You will be getting a complaint and possibly legal action from me.”
Helpful Report
Posted 11 years ago
John Carrier
Verified Buyer
“A good responsive service; phone calls answered quickly; information and advice given on phone; and competitive rates .To date , very satisfied.”
Helpful Report
Posted 11 years ago
Victoria Taylor
Verified Buyer
“Reasonable price for cover. Have just renewed as very happy with policy indeed. I had a non-fault accident which they quickly resolved with no effect on my no-claims bonus, found them very easy to talk with and also helpful and knowledgeable about the claims process etc. I also have the breakdown cover and cannot thank them enough for this, they are incredibly quick to come out and fix the issue or take you to your destination and as a woman breaking down at night on a quiet piece of road I really felt looked after as the company ring you at least 3-4 times during the breakdown to check the recovery people have come and also to check you have got home/to your destination safely, really personal touch and helps to make you feel safer. Thank you and keep up the good work.”
Helpful Report
Posted 11 years ago
Georgios Stoufis
Verified Buyer
“I had to insure my new bike and Lexman came up as a suggested insurer via a website I used for getting a quote. The analyst on the phone was very helpful and explained all the details and answered my questions with clarification comments. I haven't had to contact them yet to make a claim or to discuss any issues so all I can say is, so far all good and a very positive experience so far.”
Helpful Report
Posted 11 years ago
Mark Swarbrick
Verified Buyer
“Has been a month and still have received my insurance certificate. Lost all my details that i gave them on the website. Basically had to give my details over the phone. Don't have a email to get in contact with them”
Helpful Report
Posted 11 years ago
Ann Kaye
Verified Buyer
“Lexham insurance have always provided an excellent service to me, my husband and my son. We all have scooter insurance with Lexham. The staff are all friendly and the prices we are quoted each year are very competitive.”
Helpful Report
Posted 11 years ago
Karen Elsbury
Verified Buyer
“excellent friendly cost effective service”
Helpful Report
Posted 11 years ago
Andrea Meucci
Verified Buyer
“very good”
Helpful Report
Posted 11 years ago
Charlie Glover
Verified Buyer
“Very good insurance company, uk based call centre so no trouble communicating with them! Much better than the previous company, would recommend :)”
Helpful Report
Posted 11 years ago
Andrew Weir
Verified Buyer
“Excellent service, good reminder when renewal due with a competative quote, very helpful telephone staff.”
Helpful Report
Posted 11 years ago
Christopher Hall
Verified Buyer
“Excellent service & really helpful also very competitive rates.”
Helpful Report
Posted 11 years ago
Alistair Tang
Verified Buyer
“Good good good good good”
Helpful Report
Posted 11 years ago
Camila Guzzo
Verified Buyer
“Very satisfied with LEx”
Helpful Report
Posted 11 years ago
Callum Flowers
Verified Buyer
“Very helpful with Callum's moped insurance . Very informative as to the best deal for him to take out . Would use them again”
Helpful Report
Posted 11 years ago
Lexham Insurance is rated 4.3 based on 4,983 reviews
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