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Lexham Insurance Reviews

4.3 Rating 5,185 Reviews
84 %
of reviewers recommend Lexham Insurance
Company Reviews Metrics Info
4.3
Based on 5,185 reviews
Shipping & Delivery
Delivery Methods
Postal Service
Customer Service
Communication Channels
Telephone, Email, Live Chat
Queries Resolved In
Under An Hour
Read Lexham Insurance Reviews

About Lexham Insurance:

Established in October 2000 Lexham Insurance was originally formed as a specialist broker handling Moped, Scooter and Motorcycle Insurance. The operation has rapidly expanded and now handles polices for tens of thousands of riders and drivers in the UK and Northern Ireland.

Our UK Call Centre team are highly trained and passionate about their jobs and we believe our First Class Service is unrivalled by our competitors.

Visit Website

Phone:

01379 646 529

Email:

enquiries@lexhaminsurance.co.uk

Location:

Unit 21, Hopper Way,
Diss
Norfolk
IP22 4NG

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Matthew
Verified Buyer
“Excellent service! Quick - responsive and professional. Other companies (Like Just Motorbike Insurance left me on the line for 20 minutes when trying to quote) Lexham answered immediately and I was all insured in 15 - 20 minutes AND they were the cheapest quote with the best excess AND a well known underwriter. Cant rate these guys more highly. I will definitely be coming back with them next year.”
Helpful Report
Posted 11 years ago
TRC
Verified Buyer
“I cannot complain with the price I was quoted and have accepted from Lexham. Ultimately, that is why I have decided to stay with them. However I had a grievance which I have had to suck up. They first quoted me for a 125cc bike but when the papers came through, it stated that it was for a 50cc bike. So of course when I phoned to correct it, the premium goes up. I disputed how they could have got this wrong since I only ever stated that the bike was 125cc, but they claim that neither myself or the advisor stated the cc on the bike during the call when I purchased the policy, so by my stating that it was air-cooled they "assumed" it was 50cc. How can they insure a bike and not make absolutely sure of the details?? i.e. ask clearly "WHAT IS THE ENGINE CAPACITY OF THE VEHICLE"?? rather than assume everything from what I entered in the online quote process. I therefore felt this was a deliberate exploitation of a new rider who was then left with no choice but to pay the higher premium than I was originally quoted. Only the terrible reviews and less competitive quotes of other companies led me to stay with Lexham.”
Helpful Report
Posted 11 years ago
John
Verified Buyer
“Great friendly staff :)”
Helpful Report
Posted 11 years ago
JACOB
Verified Buyer
“Staff were very helpful and explained the policy etc that Jacob took out. efficient and friendly service.”
Helpful Report
Posted 11 years ago
Pravesh
Verified Buyer
“Tankyou”
Helpful Report
Posted 11 years ago
Spencer
Verified Buyer
“Happy with the feedback, attitude, personal service & premium of all the team but a little disappointed with the initial policy documents as the excess was not stated, the 'riding of other bikes' status was not stated, the various modifications were not listed or acknowledged & one (of three) of the registrations was wrong on the covering letters (although all regs were correct on the policy docs).”
Helpful Report
Posted 11 years ago
Anthony
Verified Buyer
“You've tried the rest, now try the best! Jason was fantastic. Very helpful and very professional in every way. Would definitely recommend these guys.”
Helpful Report
Posted 11 years ago
Tim
Verified Buyer
“Very efficient service, pleasant staff and quick response.”
Helpful Report
Posted 11 years ago
Anthony Brown
Verified Buyer
“Fast communication. Documents arrived next day. Top class service. Many Thanks Mr ACBrown”
Helpful Report
Posted 11 years ago
David
Verified Buyer
“Nice simple renewal process. However, despite being very friendly, the resulting phone call to complete the renewal spent far too long on the selling of extras. I had reviewed the offer of extras in the renewal notice. I didn't need to go through every one again. Takes the shine of the customer experience.”
Helpful Report
Posted 11 years ago
Thomas
Verified Buyer
“Operator was helpful, polite and not a robot, which is always nice. My only complaint would be that they try and sell you everything under the sun before continuing your insurance quote.”
Helpful Report
Posted 11 years ago
Lewis
Verified Buyer
“This is my first insurance company I've being to they are very cheap then what I was gonna go for and very friendly very easy to get hold off I'm glad I choose lexham insurance”
Helpful Report
Posted 11 years ago
Lee
Verified Buyer
“Easy and enjoyable experience”
Helpful Report
Posted 11 years ago
Lee
Verified Buyer
“Easy and enjoyable experience”
Helpful Report
Posted 11 years ago
Zoe
Verified Buyer
“Very quick and easy; also very friendly. Was over all simple and a real pleasure.”
Helpful Report
Posted 11 years ago
Davey
Verified Buyer
“quick and easy offering the best price.”
Helpful Report
Posted 11 years ago
Martin
Verified Buyer
“Hassle free, not cheesy just nice people and no annoying phone calls to sell you more insurances you don't want (take note admiral).”
Helpful Report
Posted 11 years ago
Christopher
Verified Buyer
“Friendly efficient service. I got the right policy for me at the right price. The staff were helpful and called back on time when requested. That been said I can only give feedback from the point of view of buying insurance. The proof of the pudding with an insurance company will be if I ever need to make a claim, which I sincerely hope I never have to.”
Helpful Report
Posted 11 years ago
Peter
Verified Buyer
“I FOUND LEXHAM TO BE VERY HELPFUL, THE AGENT WAS POLITE AND WELL INFORMED AND THE PREMIUM WAS VERY REASONABLE”
Helpful Report
Posted 11 years ago
Jack
Verified Buyer
“Excellent service, they spoke through everything in detail but made it easy to understand at the same time, they were patient no matter how many times I phoned them when I was comparing insurance prices on multiple different bikes and easily answered and questions that I asked.”
Helpful Report
Posted 11 years ago
Lexham Insurance is rated 4.3 based on 5,185 reviews
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