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Lexham Insurance Reviews

4.3 Rating 4,983 Reviews
85 %
of reviewers recommend Lexham Insurance
Company Reviews Metrics Info
4.3
Based on 4,983 reviews
Shipping & Delivery
Delivery Methods
Postal Service, Own Driver, Courier
Average Delivery Time
Next Day
Documents Delivered On-time
Greater than 87%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
3.9 out of 5
Cancellations & Refunds
Cancellation Process
Difficult
Read Lexham Insurance Reviews

About Lexham Insurance:

Established in October 2000 Lexham Insurance was originally formed as a specialist broker handling Moped, Scooter and Motorcycle Insurance. The operation has rapidly expanded and now handles polices for tens of thousands of riders and drivers in the UK and Northern Ireland.

Our UK Call Centre team are highly trained and passionate about their jobs and we believe our First Class Service is unrivalled by our competitors.

Visit Website

Phone:

01379 646 529

Email:

enquiries@lexhaminsurance.co.uk

Location:

Unit 21, Hopper Way,
Diss
Norfolk
IP22 4NG

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GEORGINA WILLIAMS-MAHONY Williams
Verified Buyer
“All was very good thank you”
Helpful Report
Posted 11 years ago
Francis McLaughlin
Verified Buyer
“I found the service to be very efficient. my insurance certificate was sent out immediately. The girl I spoke to on the phone was very pleasant to deal with. I would recommend Lexham Insurance to anyone who asked my opinion of them. Francis McLaughlin.”
Helpful Report
Posted 11 years ago
Darren Spurway
Verified Buyer
“very fast at changes for insurance. Don't understand why it cost more for same cc of bike as its only 3rd party insuance and why you charge a surcharge for using credit card??.”
Helpful Report
Posted 11 years ago
Douglas Dos Reis
Verified Buyer
“The whole process to get insured was really smooth and the only problem I had was easily corrected via phone. I would rather they have a better website where the customer could manage themselves the policy and any changes required. I had a claim 4 months ago and again the whole process was really smooth and the staff in the claim department was very helpful and efficient. The only drawback is the communication across different departments: while I was dealing with the claim process, someone from their call centre called me regards the policy renewal for the stolen bike and also I've received letters from them about it at the same time. Overall, the have reasonable prices, a good customer service and I would recommend them.”
Helpful Report
Posted 11 years ago
Stephen Pierce
Verified Buyer
“I was impressed with Jordan who arranged my insurance. I would recommend you people to anyone. Well done.”
Helpful Report
Posted 11 years ago
Nazar Yareshko
Verified Buyer
“Very friendly customer service staff which are happy to advise on the most applicable insurance policy, either first time or when renewing.”
Helpful Report
Posted 11 years ago
James Gaggero
Verified Buyer
“Quick efficient service. After 5 years I remain a happy client. I have never made a claim though, so I have no idea how Lexham will perform under these circumstances.”
Helpful Report
Posted 11 years ago
Charles Clarke
Verified Buyer
“Very helpful, called me back several times & found the right insurance package for me.”
Helpful Report
Posted 11 years ago
Namuun Mandal
Verified Buyer
“I was stopped nearly 2 weeks after taking out the cover. I didn't get the policy documents as they went into spam folder. The police rung Lexham and some idiot said I wasn't insured. The police wanted to give me 6 points and tow my scooter away. I got my uncle to ring and check then he was told I was insured. This really upset me.”
Helpful Report
Posted 11 years ago
Harrison Howells
Verified Buyer
“excellent service, brilliant prices for a good insurance”
Helpful Report
Posted 11 years ago
Charlie Hicks
Verified Buyer
“A one service thanks”
Helpful Report
Posted 11 years ago
Timothy Jones
Verified Buyer
“Although i have had no need to claim via Lexham, The service in setting up and sorting out my insurance for all three bikes has been smooth and very very easy. Lovely people to talk to and always helpful. would definitely recommend to friends.”
Helpful Report
Posted 11 years ago
Olita Plivna
Verified Buyer
“Very good.Tnx Regards Olita”
Helpful Report
Posted 11 years ago
Mark Crossland
Verified Buyer
“Phone Lexham for a quote for a new Scooter I have bought. Phone answered quickly by a very polite and professional lady. Talked me through the whole process and once all questions answered offered me a very competitive quotation Called back quoting my reference number and this was brought up on their system within seconds Bought and paid for the insurance within a couple of minutes. Asked for the policy and associated info to be e-mailed to me. This was done within an hour All in all a very professional, friendly and accurate company to do business with Will definitely recommend to others and will use again A great and somewhat all too rare experience”
Helpful Report
Posted 11 years ago
Aiden Miller
Verified Buyer
“very good and helpfull very reliable and trust worthy thankyou”
Helpful Report
Posted 11 years ago
Joseph Lawrence
Verified Buyer
“really helpful, reasonable price for car insurance, hopefully competitive when I've passed my test!”
Helpful Report
Posted 11 years ago
Paul Banbury
Verified Buyer
“Your Staff are always very efficient and helpful. Your ability to source best price is also to be complimented. M”
Helpful Report
Posted 11 years ago
Mark Rockett
Verified Buyer
“Excellent !!! Staff were friendly and very efficient I was very impressed that you helped chase up my proof of no claims will definitely recommend you to my friends and family Many Thanks Mark Rockett”
Helpful Report
Posted 11 years ago
Philip Rees
Verified Buyer
“excellent service great experience very helpful team especialy Natalie who gave invaluable help and assistance very highly recommend”
Helpful Report
Posted 11 years ago
Callum Gaines
Verified Buyer
“Team were friendly and helpful and explained everything to me very well As a 18 year old buying insurance is "scary" but helped me with everything and answered all my queries.”
Helpful Report
Posted 11 years ago
Lexham Insurance is rated 4.3 based on 4,983 reviews
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