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Lexham Insurance Reviews

4.3 Rating 4,982 Reviews
85 %
of reviewers recommend Lexham Insurance
Company Reviews Metrics Info
4.3
Based on 4,982 reviews
Shipping & Delivery
Delivery Methods
Postal Service, Own Driver, Courier
Average Delivery Time
Next Day
Documents Delivered On-time
Greater than 87%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
3.9 out of 5
Cancellations & Refunds
Cancellation Process
Difficult
Read Lexham Insurance Reviews

About Lexham Insurance:

Established in October 2000 Lexham Insurance was originally formed as a specialist broker handling Moped, Scooter and Motorcycle Insurance. The operation has rapidly expanded and now handles polices for tens of thousands of riders and drivers in the UK and Northern Ireland.

Our UK Call Centre team are highly trained and passionate about their jobs and we believe our First Class Service is unrivalled by our competitors.

Visit Website

Phone:

01379 646 529

Email:

enquiries@lexhaminsurance.co.uk

Location:

Unit 21, Hopper Way,
Diss
Norfolk
IP22 4NG

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Anonymous
Verified Buyer
“Easy to use website.”
Helpful Report
Posted 7 years ago
Marllon Vasconcelos
Verified Buyer
“and a great insurance company that I feel confident about”
Helpful Report
Posted 7 years ago
Enrico Di San Marzano
Verified Buyer
“13 minutes 30 seconds answering never ending questions much of which you had answers to already this is 2017 not 1985...”
Helpful Report
Posted 7 years ago
Masateru Horikiri
Verified Buyer
“I still have not get my insurance confirmation email to mayho_h@yahoo.co.jp So I cannot confirm my login details and policy document. I believe that the insurance policy has been activated at 11:00 today, And I could confirm that the payment has been done from my bank account. Please could you sort this issue? It is only the issue at the moment, otherwise I will be able to put 'very good' star for you. I will appreciate your prompt support.”
Helpful Report
Posted 7 years ago
Anonymous
Verified Buyer
“The website is easy to use and it's not difficult at all to get a quote and pay for the insurance. The price itself is very good as well. I had a couple questions about my insurance policy and the guy on the phone was very helpful and polite.”
Helpful Report
Posted 7 years ago
Andrew Fox
Verified Buyer
“Apart from being the best price by a huge amount, the staff on the phone were really friendly and helpful. Everything was easy from start to finish and didn't take. Much more than about 15 minutes. First impressions of Lexham are very good.”
Helpful Report
Posted 7 years ago
Paul Havell
Verified Buyer
“Difference between sd&p and sdp&c was an extra 48 pound for my son's insurance which I found to be abit steep to be honest but because he needs it I had no choice but to pay it , why did it need to be so much ..”
Helpful Report
Posted 7 years ago
Malcolm Roy Taylor
Verified Buyer
“Reponsive and proactive”
Helpful Report
Posted 7 years ago
Kenneth Sheldon
Verified Buyer
“Works as advertised, no bother apart from filling in this form”
Helpful Report
Posted 7 years ago
Anonymous
Verified Buyer
“You explored a variety of different options which helped me find the right one, with friendly and clear speaking staff and you were the cheapest which makes me happy”
Helpful Report
Posted 7 years ago
Anonymous
Verified Buyer
“Lexham's employees were so helpful with our needs. We had bought out a new policy for a bike and I wasn't getting along with bike so the next day I had exchanged the bike for a moped and they were understanding, quick, helpful and catered to my needs whilst trying to keep the excess as low as possible to ensure it was feasable for me to be insured with them.”
Helpful Report
Posted 7 years ago
Anonymous
Verified Buyer
“cheapest and straight forward. thumbs up”
Helpful Report
Posted 7 years ago
Sulaiman Khan
Verified Buyer
“Excellent customer service. Zack was very polite and helpful and explained everything in detail”
Helpful Report
Posted 7 years ago
John Pain
Verified Buyer
“I'm very satisfied with the service I received from legal”
Helpful Report
Posted 7 years ago
Ashley Gillam
Verified Buyer
“Really good service from the representative that sold the policy.”
Helpful Report
Posted 7 years ago
Julio Cesar De Almeida
Verified Buyer
“Top nice tanks”
Helpful Report
Posted 7 years ago
D
Verified Reviewer
“Issued a policy and then cancelled it based on my occupation even though I specified everything during the quote process. Because I said I was a courier they presumed I would be using my big bike for that even though I told them I had a scooter for that. They cancelled my insurance purely on assumptions and some statistical data. Discrimination.”
Helpful Report
Posted 7 years ago
Anonymous
Verified Buyer
“Good price!”
Helpful Report
Posted 7 years ago
Emma
Unverified Reviewer
“My son missed a payment fpr the month as we had a death in the family explained to the lady she said pay £40.77 we will have you up.and running again after the payment asked when instalment is due to be told oh no just paid the debt no consideration and sympathy what so ever! He now is looking elsewhere..Awfull customer service to..fuming!”
Helpful Report
Posted 7 years ago
Mark Treacher
Unverified Reviewer
“Auto renew payment taken twice and 30% increase in premium without any prior explanation. I’ve now been told that I was undercharged last year. This is what I should have paid. Yeah right!”
Helpful Report
Posted 7 years ago
Lexham Insurance is rated 4.3 based on 4,982 reviews
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