Lexham Insurance Reviews

Name: Lexham Insurance
Address: Unit 21, Hopper Way, Diss, Norfolk
Rating: 4.26

4.3 Rating 5,115 Reviews

84 %

of reviewers recommend Lexham Insurance

Company Reviews

Metrics

Info

4.3

Based on 5,115 reviews

Customer Service
Communication Channels	Telephone, Email
Queries Resolved In	Under An Hour

About Lexham Insurance:

Established in October 2000 Lexham Insurance was originally formed as a specialist broker handling Moped, Scooter and Motorcycle Insurance. The operation has rapidly expanded and now handles polices for tens of thousands of riders and drivers in the UK and Northern Ireland.

Our UK Call Centre team are highly trained and passionate about their jobs and we believe our First Class Service is unrivalled by our competitors.

Visit Website

Phone:

01379 646 529

Email:

enquiries@lexhaminsurance.co.uk

Location:

Unit 21, Hopper Way,
Diss
Norfolk
IP22 4NG

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Changed my bike and couldn't transfer my new bike insurance. Lexham had to cancel the policy at considerable cost and start again with a different firm. Not impressed”

Helpful Report

Posted 3 days ago

Thank you for taking the time to post a review. Our insurers do have differing schemes and, if you set up insurance on one and then get a new bike which cannot be covered on that scheme, then sometimes it can be an issue. If you would like us to look into this further for you, you can contact us at complaints@lexhaminsurance.co.uk

Posted 1 day ago

“I really can not believe the high rated comments here! An absolute shambles to get hold of anyone! Alarm bell ringing loudly! You get what you pay for!”

Helpful Report

Posted 4 days ago

Thank you for taking the time to post a review. Sorry to hear that you have had difficulty in contacting us. Should you wish, you could register a complaint at complaints@lexhaminsurance.co.uk

Posted 1 day ago

“Lexham provide very competitive quotes but are difficult to contact. Download the app to do things on line but once again, its a bit of a pain logging in. Log in name, date of birth, password, then wait for a separate code to be sent. Its not a bank account, just a bike insurance.”

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Posted 6 days ago

Thank you for taking the time to contact us. Very sorry that you find the security measures to be onerous. I will provide your feedback to the relevant team here.

Posted 5 days ago

“a very good company and from the app you can do whatever you want, quickly and easily!”

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Posted 1 week ago

Thank you for taking the time to post a review.

Posted 6 days ago

“Good prices, but we need talk with someone you will be waiting long very very long. In case 9 calls and last I waited 80 minutes. Was a situation wait or cancel they will cancel my insurance. Very poor service.b”

Helpful Report

Posted 1 week ago

Thank you for taking the time to post a review. Sorry to hear that you had difficulties in getting through to us. I have forwarded your comments on to the Customer Service team for their information.

Posted 6 days ago

“The worst insurance broker in the UK They increased my moped premium to 196.97 per month from 117 after two year of no claim bonus. They added two claims to my policy, one "non fault claim" and other theft claim which i had withdrawn because they said if withdrawn it will not effect your future premium but it did. They lie every now and then get a bit more expensive policy but not with lexham or you will regret it. This company is just forcing me to go for a car because 1000 moped i am paying 2400 insurance is rediculous even though i have no claim against me ever.”

Helpful Report

Posted 1 week ago

Thank you for taking the time to post a review. As we are the broker, we don't increase insurance premiums, as that would be the prerogative of the insurer. That said, if you have been misinformed then we would like to look into it for you. Please provide more details to complaints@lexhaminsurance.co.uk and they will be able to investigate for you.

Posted 6 days ago

“We happy from Lexham insurance :)”

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Posted 1 week ago

Thank you for taking the time to post a review.

Posted 6 days ago

“Los mejores 💪”

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Posted 1 week ago

“Exilent all good thanks”

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Posted 1 week ago

Thank you for taking the time to post a review.

Posted 6 days ago

“𝐀𝐥𝐥 𝐠𝐨𝐨𝐝 𝐬𝐞𝐫𝐯𝐢𝐜𝐞”

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Posted 1 week ago

Thank you for taking the time to post a review.

Posted 6 days ago

“Best price and efficient to deal with”

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Posted 1 week ago

Thank you for taking the time to post a review. Glad to see you are happy with the service.

Posted 1 week ago

“Couple of things the over priced cancellation fee and unable to transfer the insurance by holding it for a while . Meaning losing a lot of money again. As had no choose but to cancel”

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Posted 1 week ago

Thank you for taking the time to post a review.

Posted 1 week ago

“I'm enjoying using this company.”

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Posted 1 week ago

Thank you for taking the time to post a review. Glad to see you are happy with the service.

Posted 1 week ago

“Very insurance company and easy to get”

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Posted 1 week ago

Thank you for taking the time to post a review. Glad to see you are happy with the service.

Posted 1 week ago

“Good and perfect”

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Posted 1 week ago

Thank you for taking the time to post a review. Glad to see you are happy with the service.

Posted 1 week ago

“Very good, I recommend it to everyone around me.”

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Posted 1 week ago

Thank you for taking the time to post a review. Glad to see you are happy with the service.

Posted 1 week ago

“Very Good service!!!🙂🙂🙂”

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Posted 1 week ago

Thank you for taking the time to post a review. Glad to see you are happy with the service.

Posted 1 week ago

“I really feeling good thank you so much keep going”

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Posted 1 month ago

Good afternoon. Thank you for taking the time to post a review. I'm really glad to see you are happy with our service.

Posted 4 weeks ago

“Helpful with insurance and speaks Nice to people”

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Posted 1 month ago

Good afternoon Andy - Thank you for taking the time to post a review. Great to hear you were happy with our service.

Posted 1 month ago

“Shocking company, rang me to advise I need to make payment. Told them I’d ring at 17:30 they said that’s fine, rang at 17:30 spent 50 minutes trying to ring the right number to get through to someone, got through and hung up straight away, finally got through to someone who said they could help, they put me on hold and hung up at 18:29 and when I tried to ring back it said they’re closed despite it saying it’s open until 19:00. Threatening to cancel my policy if I don’t make payment but how am I supposed to when staff just hang up the phone. Absolutely ridiculous”

Helpful Report

Posted 1 month ago

Good afternoon Thank you for taking the time to post a review. Very sorry to hear that you have had difficulty in getting through to us. I would like to look into this further, however I will need more information to do so. You can contact us directly at complaints@lexhaminsurance.co.uk.

Posted 1 month ago

Lexham Insurance is rated 4.3 based on 5,115 reviews