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Lexham Insurance Reviews

4.3 Rating 5,147 Reviews
84 %
of reviewers recommend Lexham Insurance
Company Reviews Metrics Info
4.3
Based on 5,147 reviews
Customer Service
Communication Channels
Email, Telephone
Queries Resolved In
Under An Hour
Read Lexham Insurance Reviews

About Lexham Insurance:

Established in October 2000 Lexham Insurance was originally formed as a specialist broker handling Moped, Scooter and Motorcycle Insurance. The operation has rapidly expanded and now handles polices for tens of thousands of riders and drivers in the UK and Northern Ireland.

Our UK Call Centre team are highly trained and passionate about their jobs and we believe our First Class Service is unrivalled by our competitors.

Visit Website

Phone:

01379 646 529

Email:

enquiries@lexhaminsurance.co.uk

Location:

Unit 21, Hopper Way,
Diss
Norfolk
IP22 4NG

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Anonymous
Unverified Reviewer
“They hardly answer the phone very poor communication but when it’s time to pay up they are on you like a rash. Spent 1 hour 30 minutes sat waiting for someone to pick up they show no care”
Helpful Report
Posted 4 hours ago
Gabriel
Unverified Reviewer
“This is the best insurance company I've found for my motorcycle; the price is fair and the app is practical for making any kind of adjustment.”
Helpful Report
Posted 1 day ago
Juarez Junior
Unverified Reviewer
“The worst insurance experience I've ever had. I paid for the entire month and received an email saying my insurance is no longer valid. I've never heard of them doing this, charging me, canceling the insurance, and acting normally. You should refund half the amount I paid, that's what you should do.”
Helpful Report
Posted 1 day ago
Thank you for taking the time to post a review. Should you wish, you do have the option to contact us with full details at complaints@lexhaminsurance.co.uk
Posted 1 day ago
Anonymous
Unverified Reviewer
“The best motorcycle insurance in the uk”
Helpful Report
Posted 2 days ago
Thank you for taking the time to post a review.
Posted 1 day ago
Jason Roach
Verified Reviewer
“After just 6 weeks my bike was stolen. Lexham were guick to process the claim and I was paid out within 4 weeks. Got another bike and insured again with them. Cheapest by far and excellent service, have recommended to all I know. Can't fault the team at all. Jason”
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Posted 2 days ago
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Posted 1 day ago
Joshua
Unverified Reviewer
“I’ve been with you guys for 2 years and I’m happy that u guys do care about our bike”
Helpful Report
Posted 2 days ago
Thank you for taking the time to post a review.
Posted 1 day ago
Jason
Unverified Reviewer
“Great motorbike insurance very happy to be with you for insurance on my bike couldnt be anymore happier.”
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Posted 2 days ago
Thank you for taking the time to post a review.
Posted 1 day ago
Paul Campbell
Unverified Reviewer
“Failure to call back to talk about renewals Failure to answer my emails about renewals. Dont know why, but very quick to take my money. Probably wont renew with them next year as if this is the level of service i hate to think what would happen if i needed their services.”
Helpful Report
Posted 2 days ago
Mitesh Alkeshkumar Patel
Verified Buyer
“very good work lexham”
Helpful Report
Posted 3 weeks ago
Thank you for taking the time to post a review.
Posted 3 weeks ago
Shaun Dumigan
Verified Buyer
“Very good company”
Helpful Report
Posted 3 weeks ago
Thank you for taking the time to post a review.
Posted 3 weeks ago
Heatcliff Gumabong
Verified Buyer
“im glad to be part of LEXHAM...”
Helpful Report
Posted 3 weeks ago
Thank you for taking the time to post a review.
Posted 3 weeks ago
Christopher Lund
Verified Buyer
“Very disappointed , I bought a new bike but could not transfer the insurance . I had to cancel the policy at great cost and then take out a new policy. Why couldn't I have simply transferred?”
Helpful Report
Posted 3 weeks ago
Thank you for taking the time to post a review. Very sorry to hear that you have had this issue - I cannot comment your specific case but, in general, as a broker we provide policies from our panel of insurers. An insurer may provide a policy which is for a certain type of vehicle and, if you change to a vehicle not covered on that scheme, they will not be able to insure it. For example mopeds and scooters, to high CC vehicles.
Posted 3 weeks ago
ALKHIDER ALI Al TAHER ALFADUL
Verified Buyer
“I’m very happy with my experience with your insurance service. Everything was handled professionally and efficiently, and the team was friendly and clear in their communication. I feel confident and reassured being insured with you, and I look forward to continuing with your service. Thank you for the excellent support”
Helpful Report
Posted 3 weeks ago
Anonymous
Verified Buyer
“I got a quote which was reasonable. I then bought the vehicle and went to use the quote but they increased the price by £150 after 7 days! That is ridiculous increase. Unfortunately that happened with every provider. I also tried contacting them via email and I got no response when I was seeking help on the documentation requirements. That does not feel me with reassurance if I ever needed the insurance.”
Helpful Report
Posted 3 weeks ago
Stefanut Slav
Verified Buyer
“Trustful company. Also their employees very kind and respectful with the customer.”
Helpful Report
Posted 3 weeks ago
Jaydn Birks
Verified Buyer
“Very helpfull”
Helpful Report
Posted 3 weeks ago
Philip Diggle
Verified Buyer
“Very good did my insurance cover with no hassle thank you”
Helpful Report
Posted 3 weeks ago
Timothy Knapp
Verified Buyer
“Great company with very responsive customer service agents Wish they did car insurance as well !”
Helpful Report
Posted 3 weeks ago
Ahmet Saglam
Verified Buyer
“thank you very much you have been a good company”
Helpful Report
Posted 3 weeks ago
Md Masudul Hasan Tahmid
Verified Buyer
“I love lexham.very best.”
Helpful Report
Posted 3 weeks ago
Lexham Insurance is rated 4.3 based on 5,147 reviews
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