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Lexham Insurance Reviews

4.3 Rating 4,888 Reviews
85 %
of reviewers recommend Lexham Insurance
Company Reviews Metrics Info
4.3
Based on 4,888 reviews
Shipping & Delivery
Delivery Methods
Postal Service, Own Driver, Courier
Average Delivery Time
Next Day
Documents Delivered On-time
Greater than 89%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
3.9 out of 5
Cancellations & Refunds
Cancellation Process
Difficult
Read Lexham Insurance Reviews

About Lexham Insurance:

Established in October 2000 Lexham Insurance was originally formed as a specialist broker handling Moped, Scooter and Motorcycle Insurance. The operation has rapidly expanded and now handles polices for tens of thousands of riders and drivers in the UK and Northern Ireland.

Our UK Call Centre team are highly trained and passionate about their jobs and we believe our First Class Service is unrivalled by our competitors.

Visit Website

Phone:

01379 646 529

Email:

enquiries@lexhaminsurance.co.uk

Location:

Unit 21, Hopper Way,
Diss
Norfolk
IP22 4NG

Write Your review

Anonymous
Anonymous  // 01/01/2019
Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful
K'shay
Verified Reviewer
“They don't not respond to emails or phone calls. Appalling customer service”
Helpful Report
Posted 2 days ago
Hi, thanks for your review, and sorry you feel you’ve had a negative experience. Our apologies for any delay/s you’ve encountered, we appreciate this isn’t ideal and we are actively working on improving this. We thank you for your patience during this time. If there is anything else we can help you with please email enquiries@lexhaminsurance.co.uk with details of the problem you have encountered along with your full name, date of birth, contact telephone number, and vehicle registration number. Kind regards, Lexham Insurance
Posted 1 day ago
Anonymous
Unverified Reviewer
“All scamming”
Helpful Report
Posted 5 days ago
Thanks for your review and feedback. If there is anything we can look into or assist you with, please email us at enquiries@lexhaminsurance.co.uk with details including your full name, date of birth, and vehicle registration. One of our insurance specialists will be able to look into this experience for you. Kind regards, Lexham Insurance
Posted 2 days ago
Andrew Heeds
Verified Buyer
“Great service on renewal quote. Very helpful member of staff excellent.”
Helpful Report
Posted 1 week ago
Thanks for taking the time to leave us a review, we really appreciate it!
Posted 1 week ago
Guilherme Do C Martins
Verified Buyer
“Good morning, I'm really enjoying it, I was well attended to, thank you.”
Helpful Report
Posted 1 week ago
Glad to see you’ve had a great experience, thanks for the feedback!
Posted 1 week ago
Janak Kumar Patel
Verified Buyer
“It's really good đź‘Ť”
Helpful Report
Posted 1 week ago
Thanks for leaving us such a great review!
Posted 1 week ago
Pooya Mohammadi
Verified Buyer
“Expensive”
Helpful Report
Posted 1 week ago
Thanks for your review and feedback. If there is anything we can look into or assist you with, please email us at enquiries@lexhaminsurance.co.uk with details including your full name, date of birth, and vehicle registration. One of our insurance specialists will be able to look into this experience for you. Kind regards Lexham Insurance
Posted 1 week ago
Anonymous
Verified Buyer
“Overall an ok company, The prices for Insurance are still massively high, even with No claims bonuses. It takes awhile to contact them and some numbers they show are no longer in service. Other than that it's an ok insurer.”
Helpful Report
Posted 1 week ago
Hi, thanks for your review, and sorry you feel you’ve had a negative experience. Our apologies for any delay/s you’ve encountered, we appreciate this isn’t ideal and we are actively working on improving this. We thank you for your patience during this time. If there is anything else we can help you with please email enquiries@lexhaminsurance.co.uk with details of the problem you have encountered along with your full name, date of birth, contact telephone number, and vehicle registration number. Kind regards, Lexham Insurance
Posted 1 week ago
Kieran Malpass
Verified Buyer
“Great service man on the phone helped out great for my cbt and got my insurance to the best price possible”
Helpful Report
Posted 1 week ago
We are glad you’ve had a great customer service experience, thanks for the review!
Posted 1 week ago
Kasden Hampshire
Verified Buyer
“My experience with Lexham has been very good. Always letting me know when my insurance is due, and always helpful if need to speak to them”
Helpful Report
Posted 1 week ago
We are glad you’ve had a great customer service experience, thanks for the review!
Posted 1 week ago
KHAERULLAH KHERKHOA
Verified Buyer
“This is a good insurance”
Helpful Report
Posted 1 week ago
Thanks for leaving us such a great review!
Posted 1 week ago
Francis Hale
Verified Buyer
“So far so good did direct debit but then had option of paying in full so done that. People I spoke to very nice overall good experience I look forward to riding with Lexham for years to come”
Helpful Report
Posted 1 week ago
Glad to see you’ve had a great experience, thanks for the feedback!
Posted 1 week ago
Lisa Ledsom
Verified Buyer
“Application for insurance for my camper was straightforward and the price was excellent!! Delighted!”
Helpful Report
Posted 1 week ago
Glad to see you’ve had a great experience, thanks for the feedback!
Posted 1 week ago
Fernando D Onofrio
Verified Buyer
“Great insurance service”
Helpful Report
Posted 1 week ago
That's great to hear, thanks for the review!
Posted 1 week ago
Mohammed Mohiuddin
Verified Buyer
“Good easy use...”
Helpful Report
Posted 1 week ago
Thanks for leaving us a review!
Posted 1 week ago
Rahul Madan
Verified Buyer
“Good service”
Helpful Report
Posted 1 week ago
Thanks for taking the time to leave us a review, we really appreciate it!
Posted 1 week ago
Antonio N De Almeida Neto
Verified Buyer
“Very good”
Helpful Report
Posted 1 week ago
Thanks for leaving us a review!
Posted 1 week ago
Kevin Stanley
Verified Buyer
“Very good and helpful service”
Helpful Report
Posted 1 week ago
We are glad you’ve had a great customer service experience, thanks for the review!
Posted 1 week ago
Joanne Heath
Verified Buyer
“Renewing my insurance was very easy and clear about pricing and T&C's”
Helpful Report
Posted 1 week ago
Glad to see you’ve had a great experience, thanks for the feedback!
Posted 1 week ago
Anonymous
Verified Buyer
“Got a good price, but the down side, was been on hold for 45 minits, then taking another 45 to answer questions to complet insurance. Iwas asked to call back a few days later on a number i was given to speak about something, but gave up after been on hold for 20 minits.”
Helpful Report
Posted 1 week ago
Hi, thanks for your review, and sorry you feel you’ve had a negative experience. Our apologies for any delay/s you’ve encountered, we appreciate this isn’t ideal and we are actively working on improving this. We thank you for your patience during this time. If there is anything else we can help you with please email enquiries@lexhaminsurance.co.uk with details of the problem you have encountered along with your full name, date of birth, contact telephone number, and vehicle registration number. Kind regards, Lexham Insurance
Posted 1 week ago
Anonymous
Verified Buyer
“Getting quotes was okay, but after paying for my insurance and getting that all sorted I still haven’t received any form of contact back even when I called up to ask about the documents that wasn’t sent to me”
Helpful Report
Posted 1 week ago
Hi, thanks for your review, and sorry you feel you’ve had a negative experience. Our apologies for any delay/s you’ve encountered, we appreciate this isn’t ideal and we are actively working on improving this. We thank you for your patience during this time. If there is anything else we can help you with please email enquiries@lexhaminsurance.co.uk with details of the problem you have encountered along with your full name, date of birth, contact telephone number, and vehicle registration number. Kind regards, Lexham Insurance
Posted 1 week ago
Lexham Insurance is rated 4.3 based on 4,888 reviews
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