Life Extension Europe Reviews

4.6 Rating 11,297 Reviews
91 %
of reviewers recommend Life Extension Europe
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About Life Extension Europe:

At Life Extension Europe, we believe our customers can make a difference in their health and habits. We act every day with this in mind, wishing to empower as many people as possible in Europe to make choices for a healthier life. We offer more than 500 supplements & vitamins and cover 24 health categories that suit even the most specific health goal or challenge.

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Hi, maybe next time send me something in English but the spirit is clear. My great pain with you is the Delivery process . You are working with UPS. One of my orders is not delivered today( ordering made January 31). And when I try to have information It's impossible to have any consistent information. Could you consider my request and offer for France mainland another choice ?
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Posted 2 years ago
Hi Marie, Thank you for your review. I am very sorry for your experience and that your package took a little longer to arrive than it normally would. If you experience delays again, don't hesitate to contact our Customer Care team who can help to track your order. Please note that we do offer a choice of two transport companies for delivery to your region, which you can choose at the checkout when placing your order. Have a nice day, Rachel Life Extension Europe team
Posted 2 years ago
last time the ad said 3 for 2. so I bought several of my regular. And I did not any free. I do not understand why. please review. Anders
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Posted 2 years ago
Hi Anders, Thank you for your review. We are sorry for your experience. Our Customer Care team will look into this and be in contact with you shortly. Have a nice day, Life Extension Europe team
Posted 2 years ago
I have ordered and paid my 4 Geroprotect, Ageless Cell on January 7th and until now I haven't received them.
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Posted 2 years ago
Hi Sheila, Thank you for your review. We are sorry to hear about your unfortunate experience with delivery and apologise for the inconvenience. I am glad to see that our Customer Care team have been in contact with you and are in the process of clarifying the situation. Should you have any further questions, comments and/or feedback please don’t hesitate to reach out to us via the following link: https://www.lifeextensioneurope.com/contact Kind regards, Rachel Life Extension Europe team
Posted 2 years ago
The only complaint is that the goods arrived only after 8 days. Otherwise i have no other regrets
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Posted 2 years ago
Dear John, Thank you for your review. I am very sorry for your experience. Please note that due to high seasonal demands, some delays in delivery can occur. We have added extra communication on our site and in our newsletters regarding this. If you experience delays again, please don’t hesitate to contact our Customer Care agents at https://www.lifeextensioneurope.com/contact to help track your order. Kind regards, Rachel Life Extension Europe team
Posted 2 years ago
The delivery took much longer than what was expected,
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Posted 2 years ago
Hi, Thank you for your review. I am sorry to hear about your unfortunate experience with delivery. We have been informed by some of our customers that they are experiencing delays with delivery at the moment. Hence, we have added extra communication on our site and newsletters to say that delays may occur due to high seasonal demands. If you experience delays again, please don’t hesitate to contact our Customer Care agents at https://www.lifeextensioneurope.com/contact to help track your order. Rachel Life Extension Europe team
Posted 2 years ago
I paid extra for rapid delivery and received +4 emails telling me about delays in delivery.
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Posted 2 years ago
Hi Stan, Thank you for your review. We are very sorry for your experience with delivery. Our Customer Care will track your order and reach out to you shortly. Have a nice day, Life Extension Europe team
Posted 2 years ago
Change the courier company, they came out of their mailed time, so I had to rescue the parcel
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Posted 2 years ago
Hi, Thank you for your review. We are sorry to hear about your experience with delivery. Please feel free to contact us via the following link should you wish to discuss this case further: https://www.lifeextensioneurope.com/contact Rachel Life Extension Europe team
Posted 2 years ago
I bought a product with you and it took about one month to deliver it to me. The worst thing is that you did not think about the concept of customer care in all the process, nor about compensating for the consequences of this huge delay. The conclusion seemed to be that it was my fault and I was wrong for complaining.
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Posted 2 years ago
Hi Clara, Thank you for your feedback. I can see that we are already in contact by email regarding this case, but I would like to apologise once again for the delay in delivery and inconvenience caused. Rachel LEE
Posted 2 years ago
8 dní na cestě v mrazu!
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Posted 2 years ago
Dobrý den Danieli, Vaše zkušenost nás mrzí. Vidím, že jste si objednali na Silvestra. Vezměte prosím na vědomí, že ačkoli je předpokládaná doba dodání 2-4 pracovní dny, během svátků to může někdy trvat o něco déle. Rachel LEE
Posted 2 years ago
Mi dirección estaba mal (tiene caracteres de campo limitados y corta los últimos que entran). Después de llamar a UPS y a vosotros, no pudisteis arreglarlo. Tuve que recoger el paquete en el pueblo de al lado.
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Posted 2 years ago
Lamentamos mucho su experiencia. No dude en llamarnos o enviarnos un correo electrónico para analizar el caso más a fondo. Saludos Robert
Posted 2 years ago
Bestellung wurde vergessen, sehr lange Wartezeit dadurch gehabt.
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Posted 2 years ago
Hallo Dilek, Wir entschuldigen uns sehr für die Lieferverzögerung, die durch einen technischen Fehler verursacht wurde. Sie können uns gerne anrufen oder eine Mail senden, um den Fall weiter zu besprechen. Rachel LEE
Posted 2 years ago
product still not arrived!
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Posted 2 years ago
Hi, We are very sorry for your experience, but can see that your package has now been delivered. Please note that when you placed your order during Black Friday weekend, we were experiencing a very high level of demand for our products and as a result, delivery may have taken a little longer than the usual times shown on our website. We will aim to make this information clearer in future. Rachel LEE
Posted 2 years ago
UPS gave me a wrong information. They wrote to me that I had a parcel from Nano Leaf, but the parcel was from you. I was confusted! Please use Postnord for transport.
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Posted 2 years ago
Hi, I ordered some items during the campaign buy 1 get 2. Unfortunately I did not get 2. I complained and got the information of a special ordering process. If I'll need a manual to order my supplements , I rather buy somewhere else Regards
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Posted 2 years ago
I had a lot of trouble to log in. except from that everything was OK.
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Posted 2 years ago
I had timed for my vitamins to arrive before my other vitamins run out, but the delivery of it was delayed. It advised that delivery was on a Mon but it took till Thursday for it to arrive, which was disappointing...
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Posted 2 years ago
I got a bottle which contains 29 capsules except 60.
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Posted 2 years ago
This is not a review of the product, more or a review of not receiving the product. Product ordered well in time before planned holiday. UPS - daily updates putting delivery back a day! Now going to arrive while I am away! Have updated delivery date to when we are back, hopefully! Will run out of product in the meantime.
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Posted 2 years ago
Life Extension Europe is often out of stock of products I order even when the US Life Extensión company has stock. Also many of their own products are available through other web sites such as Amazon and many others selling health products at cheaper prices and also when Life Extension Europe is out of stock. Something is wrong with this company.
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Posted 2 years ago
I just love your products, but - once again - change UPS to some other delivery company!
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Posted 2 years ago
Life Extension Europe is rated 4.6 based on 11,297 reviews