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Life Extension Europe Reviews

4.6 Rating 11,299 Reviews

91 %

of reviewers recommend Life Extension Europe

Company Reviews

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About Life Extension Europe:

At Life Extension Europe, we believe our customers can make a difference in their health and habits. We act every day with this in mind, wishing to empower as many people as possible in Europe to make choices for a healthier life. We offer more than 500 supplements & vitamins and cover 24 health categories that suit even the most specific health goal or challenge.

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Life Extension Europe 5 star review on 16th May 2022

Life Extension Europe 5 star review on 20th April 2022

Life Extension Europe 5 star review on 12th April 2022

Life Extension Europe 5 star review on 22nd March 2022

Life Extension Europe 5 star review on 19th March 2022

Life Extension Europe 5 star review on 16th March 2022

Life Extension Europe 5 star review on 8th February 2022

15

Anonymous

Anonymous // 01/01/2019

Filter: Rated 2 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any

English

“Easy to order - unfortunately hard with shipment through UPS, as this is the only option nowadays. Earlier I could choose between DHL and UPS - and always took DHL - as they are reliable and fast deliveries, with UPS I never gets my deliveries - as they only drive past and send a not "we have tried to deliver, but no one is at home" (N.B I work from home - so I am at home). I use to call UPS as least 3 times for each delivery to make the delivery happen. They say that the chauffeurs has such a tight schedule that they pass through some customers, as they see it is a home address and then hope not one is and mark the delivery as "customer not at home" as they want to put all deliveries at a shop far away for me to collect - but I have ordered to my home as I work from home - not to a shop far away. This makes me think twice before ordering from you as it is so hard with UPS. I do not live in a small town, I live in Göteborg, one of the biggest cities in Sweden - so this should work - but never does - with DHL it worked PERFECT (I would prefer to pay extra to get my deliveries with DHL). Now I have ordered two shipments from you - and soon the "headaches" will start - to call at least 3 times per order to UPS and ask them to deliver to my home = this usually delays the arrival with at least 10 days = not good.”

Posted 1 year ago

Hi, Thank you for your review. I am very sorry for your experience with delivery. Our Customer Care team is available in case you want to discuss the matter further. Please do not hesitate to contact us. Kind regards, Life Extension Europe team

Posted 1 year ago

“To pay was very difficult”

Posted 1 year ago

Hi, Thank you for your review. I'm very sorry about the difficulties you experienced with the payment. If you should have any further questions, please feel free to contact our Customer Care team via this link: https://www.lifeextensioneurope.com/contact Kind regards, Life Extension Europe team

Posted 1 year ago

“Excellent”

Posted 1 year ago

Hi, Thank you for your review. If you should have any further questions, please feel free to contact our Customer Care team via this link: https://www.lifeextensioneurope.com/contact Kind regards, Life Extension Europe team

Posted 1 year ago

“Kein Gratisversand mehr für registrierte Stammkunden.”

Posted 1 year ago

Hallo, Vielen Dank für Ihre Bewertung. Bitte beachten Sie, dass wir für alle Bestellungen über 69 EUR kostenlosen Versand anbieten. Wenn Sie ein Premier-Abonnement haben, gibt es keinen Mindestbestellwert und Sie profitieren immer von der kostenlosen Standardlieferung. Mit freundlichen Grüße, Life Extension Europe-Team

Posted 1 year ago

“You repeatedly fail to accept my credit card (MasterCard) ! Why?”

Posted 1 year ago

Hi, Thank you for your review. We are very sorry that you have encountered this problem. Please don’t hesitate to reach out to us via the following link, should you need further help with completing an order: https://www.lifeextensioneurope.com/contact Kind regards, Life Extension Europe team

Posted 1 year ago

“My discount code wouldn't work”

Posted 1 year ago

Hi, Thank you for your review. I'm very sorry that the discount code didn't work. Please feel free to contact our Customer Care team via this link, for further help: https://www.lifeextensioneurope.com/contact Kind regards, Life Extension Europe team

Posted 1 year ago

“Where does this shocking sky rocking price increase come from ??? Will it change again ?”

Posted 1 year ago

Hi, Thank you for your review. We always try to offer the highest quality products at competitive prices, but it is not always possible for us to control or influence the prices of the raw materials that are being used. Should you have any further questions, comments and/or feedback please don’t hesitate to reach out to us via the following link: https://www.lifeextensioneurope.com/contact Kind regards, Life Extension Europe team

Posted 1 year ago

“I don't know why they ask rating at that point. I have not received product, I just paid for it.”

Posted 1 year ago

Hi, Thank you for your review. If you should have any further questions, please feel free to contact our Customer Care team via this link: https://www.lifeextensioneurope.com/contact Kind regards, Life Extension Europe team

Posted 1 year ago

“What went wrong - in a word - UPS! I was recommended to Pycnogenal as a supplement for BPH and have been using it for some time. I live in the UK and unfortunately life extension use UPS to make their deliveries here. I've had a poor opinion of UPS and the slow, dysfunctional way they seem to operate for many years now and up to now found with my deliveries of Pycnogenol that they were regularly changing their delivery days and slots right up to the last minute. However, with my last shipment they suddenly added a delivery charge of £46.77 (this was on an order of £198 - so approx 25% add on cost!) which I have never had to pay before and so I refused to accept the goods or pay the charge. When I contacted Life extension they informed me that this was incorrect but seemed totally unable to change matters other than UPS turned up a week later with my order demanding the same amout of money again! I've now requested a refund and will go elsewhere from now on - Life extension have and are allowing UPS to tarnish their reputation - they are going to discover this is bad business - you have been warned.”

Posted 1 year ago

Hi, Thank you for your review. I am very sorry for your experience with delivery. Our Customer Care team is available in case you want to discuss the matter further. Please do not hesitate to contact us. Kind regards, Life Extension Europe team

Posted 1 year ago

“Price is going up by 40% for no reason. There are cheaper alternatives for a supplement mix.”

Posted 1 year ago

Hi Thank you for your review. We always try to offer the highest quality products at competitive prices, but it is not always possible for us to control or influence the prices of the raw materials that are being used. Should you have any further questions, comments and/or feedback please don’t hesitate to reach out to us via the following link: https://www.lifeextensioneurope.com/contact Kind regards, Life Extension Europe team

Posted 1 year ago

“Have had questions regarding the ethanol/alcohol content of Quicksilver products LEE is carrying- so,one could make an informed decision about the purchase and risk/benefit ratio. But unfortunately, there was no exact answer given.”

Posted 1 year ago

Hi, Thank you for your review. Our Customer Care team has already been in touch with you to discuss the matter further. Should you need any further help do not hesitate to contact us again. Kind regards, Life Extension Europe team

Posted 1 year ago

“the package was left at a store instead of being delivered home”

Posted 1 year ago

Hi Emmanuelle, Thank you for your review. I am very sorry for your experience with delivery. Our Customer Care team will look into this and get back to you shortly via email. Kind regards, Life Extension Europe team

Posted 1 year ago

“Although I have paid for Premier Member, I must constantly remind Life Extension that we have not received the Magazine. I am still waiting for the April and May edition”

Posted 2 years ago

Hi Ashley Thank you for your review. I am very sorry to read that you are not receiving our magazines. Our Customer Care team will shortly be in touch with you to discuss the case further. Kind regards, Life Extension Europe team

Posted 2 years ago

“The packaging was very poor. One of the bottles leaked its content due to unprofessional packaging.”

Posted 2 years ago

Hi Barbara, Thank you for your review. I am very sorry about your experience. Our Customer Care team will shortly be in touch with you to discuss the case further. Kind regards, Life Extension Europe team

Posted 2 years ago

“This was a reorder, so I was already favorable. But the box in which the items arrived was a little too large, with the space being filled with brown paper - which was unasked for waste. Getting into the box involved a fight with, imv over strong sticky tape. I had to use a knife to cut my way into the box. While there was a good-looking notice inside the lid, there was no physical or email address - which seemed thoughtless. More waste. By this stage, I was getting worried about whether the lack of thought might apply to the formulation and origins of the products purchased. By now I was wondering about trying to find alternative suppliers for the next purchase, with whom I could have more trust.”

Posted 2 years ago

Hi Ross, Thank you for your review. We are very sorry for your experience. Regarding the boxes that our products are delivered in, our suppliers provide us with delivery boxes that come in 5 standard sizes. They are all made from recycled paper material. The delivery boxes need to have room for internal padding in order to provide adequate protection of the products during transport. A part of your Satisfaction Guarantee is of course that you can count on that your products will be delivered without damage. That is why our environmentally-friendly boxes are relatively larger than the products you have ordered might physically be. Kind regards, Life Extension Europe team

Posted 2 years ago

“Le colis n'a pas été livré. Il a été déposé dans un dépôt éloigné”

Posted 2 years ago

Bonjour, Merci pour votre avis. Je suis désolée de votre expérience avec la livraison. Notre SAV vous contactera bientôt pour discuter plus en détail du cas. Bien cordialement, Life Extension Europe team

Posted 2 years ago

“I ordered with home delivery and it was left in a pick-up location.”

Posted 2 years ago

Hi Veronique, Thank you for your review. I am very sorry for your experience with the delivery. Our Customer Care team will be in touch shortly to discuss the case further. Kind regards, Life Extension Europe team

Posted 2 years ago

“I received an email at noon as requested for some products that were out of stock.... The product "Neuro-Mag® Magnesium L-Threonate, 90 caps" is no longer available The product "Cognitex® Basics" is no longer available The product "Quick Brain Nootropic" is no longer available And surprise!”

Posted 2 years ago

“Buen servicio. Pero no me ha servido de nada, no me induce a la cetosis… Me subió el azúcar.”

Posted 2 years ago

“I receive a charming letter for my birthday from Life extension but was charged 7 euros as I bought for 167 euros !! not what I was hoping Please from now on discard me from your news letter and mails Renaud Beauwens”

Posted 2 years ago

Hi Renaud, Thank you for your review. We are very sorry for your experience and will be in touch shortly to discuss the case further. If you should experience any problems while ordering in future, please feel free to contact our Customer Care team via this link: https://www.lifeextensioneurope.com/contact/ Kind regards, Life Extension Europe team

Posted 2 years ago

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Life Extension Europe is rated 4.6 based on 11,299 reviews