LightInTheBox Reviews

Name: LightInTheBox
Address: ????????????2??, , Shanghai, Shanghai
Rating: 3.76

3.8 Rating 9,200 Reviews

69 %

of reviewers recommend LightInTheBox

Company Reviews

Metrics

3.8

Based on 9,200 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Over 7 Days
On-time Delivery	Greater than 66%
Accurate And Undamaged Orders	Greater than 92%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	3.6 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

LightInTheBox 5 star review on 10th September 2024

THOMAS TRAINER

LightInTheBox 5 star review on 27th August 2024

Robert Morley

Shaun Phillips

LightInTheBox 5 star review on 14th August 2024

Lorraine Tierney

428

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Really pleased with my purchase and speedy delivery, it’s great quality at a great price”

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Posted 4 years ago

“The product has a good quality and the deliverry was pretty quick...I recommend..”

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Posted 4 years ago

“Very good products. Everything I get from light in the box works very well A++++”

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Posted 4 years ago

“Received my order within 15 days Tshirt looked exactly as in pic exact size & great quality Delighted with my purchase will shop again soon”

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Posted 4 years ago

“Easy to order, great offers, wide range of clothing”

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Posted 4 years ago

“Very Good! Thanks”

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Posted 4 years ago

“I get a lot off here I love it don't take long and keep you updated”

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Posted 4 years ago

“I am delighted with the quality of my purchases from LightInTheBox and the prompt manner in which they were delivered to me.”

LightInTheBox 5 star review on 5th February 2021

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Posted 4 years ago

“Very on trend ,Just one small problem . Deliveries a little slow.”

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Posted 4 years ago

“excellent service”

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Posted 4 years ago

“Good quality products timely delivery”

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Posted 4 years ago

“I am happy to shopping in lighthin the box i got it on time and I like my clothes and I would like to do more shopping in lightinthebox thank you”

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Posted 4 years ago

“I have ordered several things throughout the last few years, things have always come quickly and been good value. I ordered cushion covers last week, they are good quality however I do not think that the four covers go together. My daughter, however loves them. I will certainly be ordering from them again”

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Posted 4 years ago

“Great product at a great price, only downside connectors very temperamental & need tapping together.”

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Posted 4 years ago

“Great products at great prices. Delivered to your door. What's not to like.”

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Posted 4 years ago

“I was very sceptical about ordering from lightinthebox but it was very easy to order and I paid with PayPal which gave me additional security. I waited for my order to arrive and it did. My order arrived within 9 days of being told it was dispatched, which was only 14 days in total from ordering. The clothes that I ordered are of good quality and well made. The material was not what I was expecting but still good quality and nice to wear. I would recommend buying from this site.”

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Posted 4 years ago

“Great value, perfect fit and prompt delivery.”

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Posted 4 years ago

“Very good for me”

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Posted 4 years ago

“A good company to do business with .....good quality products at a very reasonable price ...ordering is very easy and the choice of items offered for sale is amazing”

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Posted 4 years ago

“Bought a cycling waterproof top. Came within a week as stated. Is warm and waterproof. I’m a L in a UK size but bought a 3XL which fits perfectly so just adjust your sizing accordingly when buying.”

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Posted 4 years ago

LightInTheBox is rated 3.8 based on 9,200 reviews