LightInTheBox Reviews

Name: LightInTheBox
Address: ????????????2??, , Shanghai, Shanghai
Rating: 3.76

3.8 Rating 9,200 Reviews

69 %

of reviewers recommend LightInTheBox

Company Reviews

Metrics

3.8

Based on 9,200 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Over 7 Days
On-time Delivery	Greater than 66%
Accurate And Undamaged Orders	Greater than 92%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	3.6 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

LightInTheBox 5 star review on 10th September 2024

THOMAS TRAINER

LightInTheBox 5 star review on 27th August 2024

Robert Morley

Shaun Phillips

LightInTheBox 5 star review on 14th August 2024

Lorraine Tierney

428

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“From first ordering item and very useful app to track and any problem customer service are easy to contact”

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Posted 4 years ago

“Great quality item well worth the buy”

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Posted 4 years ago

“très bien merci”

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Posted 4 years ago

“The customer service is top notch and quite a good experience. I'll always subscribe to light in the box”

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Posted 4 years ago

“Appreciations for Overall awesome services. One thing i am lil bit back with Lightinthebox.com is Refundings & Sales Return Services. Otherwise, Big Shout Out For Lightinthebox.com. Hope to Join Highly in future, & Highly Recommend For Everyone around the World.”

Helpful Report

Posted 4 years ago

“About two weeks ago I ordered a puzzle from Light In The Box. I have not yet put it together but it seems like decent quality. The box arrived slightly damaged around the edges, which generally is not the producers fault, could however be due to poor packaging.this consumer products is very available concius for the shop.this is amazing for the shopping.”

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Posted 4 years ago

“There is worldwide delivery option.... Besides the site is customer friendly to find the determined product. Moreover, there products huge product which helped me much...”

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Posted 4 years ago

“This web site is very User friend. One of best Delivery service i ever seen”

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Posted 4 years ago

“About two weeks ago I ordered a puzzle from Light In The Box. I have not yet put it together but it seems like decent quality. The box arrived slightly damaged around the edges, which generally is not the producers fault, but probably it was the mistake which we cannot overlooked, the main thing is we got it at right time thanks guys appreciated that.”

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Posted 4 years ago

“Amazing.... very responsible people, delivered on time...& Low price To Shipping And Very professional Workers i Recommended The Others People Use This Service Thank you”

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Posted 4 years ago

“this app is really awesome This international shipping company is great for making online purchases with its own advice to have security and confidence in the appropriate purchase.e everybody can easily shopping by this app.l hope many people use this app. I like so much this app.”

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Posted 4 years ago

“good price, good quality, faster delivery, honestly i like all”

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Posted 4 years ago

“amazing experience with this site. all products quality and the site is great. i love it”

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Posted 4 years ago

“Amazing app in my vision it is very use full for us and it is very help ful of refunds and make me so inspired love u forever.”

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Posted 4 years ago

“light es una compra en linea internacional de maravilla de la mejor calidad es toda una maravilla se los recomiendo a todos los paises que el mejor servicio y de calidad”

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Posted 4 years ago

“I have not had any problems, I have been using your service for several months and I can truly assure you that they are the best, I highlight the quality of your service and the speed of your attention, THE COMPANY HIGHLY RECOMMENDED”

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Posted 4 years ago

“I really like your service. The product gets at given time safe. This site is safe and very relaiable.”

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Posted 4 years ago

“Lightinthebox is an awesome shipping company I have recommended this to some of my friends and relatives. This international shipping company is great for making online purchases . it presented delays in the agreed delivery,the packaging was good, and the shipment arrived in excellent condition as agreed”

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Posted 4 years ago

“This international shipping company is great for making online purchases with its own advice to have security and confidence in the appropriate purchase, however, it presented delays in the agreed delivery, the packaging was good, and the shipment arrived in excellent condition as agreed , I recommend it, late but safe delivery.”

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Posted 4 years ago

“Such a great shopping platform is Light In The Box.! I am satisfied with my order and from my current experience with the provider would recommend to shop puzzles on this site. I loved this app cz many good costume shopping to this site, I have used them a lot of times and I have recommended this to some of my friends and relatives .Customer service is good response. So I'm comfortable with that. Recommended.”

Helpful Report

Posted 4 years ago

LightInTheBox is rated 3.8 based on 9,200 reviews