LightInTheBox Reviews

Name: LightInTheBox
Address: ????????????2??, , Shanghai, Shanghai
Rating: 3.77

3.8 Rating 9,313 Reviews

69 %

of reviewers recommend LightInTheBox

Company Reviews

Metrics

3.8

Based on 9,313 reviews

Shipping & Delivery
Delivery Methods	Courier
On-time Delivery	100%
Customer Service
Communication Channels	Email

LightInTheBox 5 star review on 11th August 2026

Thomas Corden

LightInTheBox 5 star review on 10th September 2024

THOMAS TRAINER

LightInTheBox 5 star review on 27th August 2024

Robert Morley

Shaun Phillips

429

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I would advise that clothing sizes are vital to get right as returning orders from afar is a disaster-giving to others a less frustrating option-regards B.”

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Posted 4 years ago

“Of the 2 purchases so far received, one was excellent, one was too tight in the sleeves but otherwise as expected. Could do with cheaper return methods.”

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Posted 4 years ago

“Much improved delivery service when compared to previous orders, many of which were partially cancelled for different reasons”

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Posted 4 years ago

“Good customers service”

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Posted 4 years ago

“Happy shopping with lightinthrbox good quality good price have to be patient as it takes time to come but worth it very happy overall and often shop there”

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Posted 4 years ago

“I rate this as 4 out of 5. The items are very nice, but clothes sizes are diferent than it says on the size chart when you choose clothes. And also quiet long delivery, but if you get something for a good price it's not so bad to wait a litle longer. Very nice customer service, fast replys.”

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Posted 4 years ago

“Product great quality, quick delivery. Use this site frequently”

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Posted 4 years ago

“Just what i ordered,I’m very pleased 😁, I have just one problem the amount of time waiting for deliveries and from shipped there’s no more info apart from the week gap between the dates you give.kind regards.”

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Posted 4 years ago

“Excellent site for choices and bailie for money . Easy to navigate . And very good coms through the purchase process and added bonus of reward points”

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Posted 4 years ago

“Howdy folks and thanks for the reward offer at the moment tough I carnt stop laughing mmmm the.mens pants down 20% nice offer but I'll keep mine up for now but thanks for the offer cheers”

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Posted 4 years ago

“So far quality of products has been good,delivery does take a while but postal strikes could have affected that.”

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Posted 4 years ago

“Dress was lovely but arrived to late for the wedding but will be keeping it thank you”

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Posted 4 years ago

“I often buy things from LightInTheBox. The choice is very big and incredibly interesting. I don't have to wait too long for delivery (usually less than 2 weeks). Unfortunately, sometimes the clothes differ a little in the color in the picture than they are in reality, but this is the only drawback. Besides, LightInthebox has excellent customer service, I really recommend it:))”

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Posted 4 years ago

“Excellent company to deal and the ladies' handbag came on time. Having said that, I do not want a continual bombardment of adverts coming from the app on my phone to purchase further items. If I want something, I will purchase it. Because of this continual bombardment I have removed the app from my phone.”

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Posted 4 years ago

“A few of the clothes I have bought have been not so good as the pictures unfortunately. But the ones that were are very good 👍”

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Posted 4 years ago

“I have ordered a few things from here and will continue”

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Posted 4 years ago

“I was very pleased with my recent purchase, price was excellent, quality was good and size was accurate, my husband loved the items and wore them frequently on our recent cruise. I shall use LITB as my 'go to' store as they always have such different designs. Only drawback is delivery is usually weeks not days as we are in the UK but I can go with that.”

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Posted 4 years ago

“Great products great price great company well done 4 out of 5”

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Posted 4 years ago

“Sizes are kind of small. Get a larger one than you need or if 2xl or larger 2 sizes and you are good to go. Excellent service good quality for the price.”

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Posted 4 years ago

“Following slight mix up where I received the wrong size and colour jumpsuit. I am happy that all was sorted got the correct garment and am very pleased with it. Thanks”

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Posted 4 years ago

LightInTheBox is rated 3.8 based on 9,313 reviews