LightInTheBox Reviews

Name: LightInTheBox
Address: ????????????2??, , Shanghai, Shanghai
Rating: 3.77

3.8 Rating 9,291 Reviews

69 %

of reviewers recommend LightInTheBox

Company Reviews

Metrics

3.8

Based on 9,291 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Over 7 Days
On-time Delivery	98%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Email

LightInTheBox 5 star review on 10th September 2024

THOMAS TRAINER

LightInTheBox 5 star review on 27th August 2024

Robert Morley

Shaun Phillips

LightInTheBox 5 star review on 14th August 2024

Lorraine Tierney

428

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“If your looking for something different. This is the place. Delivery a bit slow. Check all size charts carefully. And watch out for Slimfit descriptions. As the return costs are exorbitant”

Helpful Report

Posted 3 years ago

“Dress fit very well but the top is a little tough? Could do with more professional finishing tough especially the inside front bit.”

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Posted 3 years ago

“Have not been disappointed with my purchase’s, reasonable prices, attractive menswear, I’ve bought a number of items and feel good wearing them.”

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Posted 3 years ago

“great app! cloths are exactly as i expected with the exception of size. Ordered a shirt in my size and it felt very tight. Ordered another but in a larger size and it was huge. The quality of the items are excellent and i would recommend.”

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Posted 3 years ago

“Sells unusual day to day clothing at a good price point. Delivery completed quickly and with minimal fuss. T shirts comfortable in hot weather.”

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Posted 3 years ago

“The item was just as described on the website. The size was correct as stated and the quality of the dress was very good; a great material and easy to care for. I will shop here again. As a matter of fact I have already ordered another dress and a new swimsuit. Very excited!!”

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Posted 3 years ago

“Excellent quality clothing, nice and cheap prices, only down side I see is the delivery cost, the saving we make on the clothes go straight into the delivery cost.”

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Posted 3 years ago

“Good service, would use again.”

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Posted 3 years ago

“Got nice things on there and is very reliable”

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Posted 3 years ago

“Product looks great & very good price. Delivery was very slow though”

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Posted 3 years ago

“Not that cheep but good quality🙂”

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Posted 3 years ago

“Both dresses I’ve bought are wonderful however the size 8 dress fitted better than the custom made dress. Both colours are amazing exactly like the photos however don’t get anything custom just get a normal size as it will come faster and then if it needs to be fitted get that done. 10/10 for colour and looks 6/10 for fit”

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Posted 3 years ago

“Easy finding right product. Price in proportion to product quality. Delivery time reasonable. Good packaging.”

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Posted 3 years ago

“Good service if slightly slow. Allow for 2 weeks for delivery and you will be fine. Products are great quality and a very reasonable price.”

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Posted 3 years ago

“The dress and shaper nicker I bought are of good quality just as shown in the picture but the T-shirt was lighter in texture than what was shown in the picture.”

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Posted 3 years ago

“I was pleased with the item that I had ordered.”

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Posted 3 years ago

“The quality of the product was good but I was not happy wth the fit. The company promised to accept the return of the product and to give me a refund”

Helpful Report

Posted 3 years ago

Dear customer, This is Bloo, supervisor of customer service, Lightinthebox. For your issue I have created ticket# 26188495, Would you please login you litb account and reply when you feel free? Sincerely Customer Service.

Posted 3 years ago

“Item was just as advertised. Easy to place order and pay however the discount code was not uploaded. I am waiting for them to rectify this for me.”

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Posted 3 years ago

“Great value for your 💰 Excellent customer care”

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Posted 3 years ago

“I have only recently started ordering from LightInTheBox. My first order was as described and I am happy with it. I am awaiting 2 more orders to arrive and I will be happy to review them once they arrive. So far so good 😊”

Helpful Report

Posted 3 years ago

LightInTheBox is rated 3.8 based on 9,291 reviews