LightInTheBox Reviews

Name: LightInTheBox
Address: ????????????2??, , Shanghai, Shanghai
Rating: 3.76

3.8 Rating 9,198 Reviews

69 %

of reviewers recommend LightInTheBox

Company Reviews

Metrics

3.8

Based on 9,198 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Over 7 Days
On-time Delivery	Greater than 66%
Accurate And Undamaged Orders	Greater than 92%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	3.6 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

LightInTheBox 5 star review on 10th September 2024

THOMAS TRAINER

LightInTheBox 5 star review on 27th August 2024

Robert Morley

Shaun Phillips

LightInTheBox 5 star review on 14th August 2024

Lorraine Tierney

428

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Different types of goods available here cost is comparatively less between normal shopping. And wide choosing options , for shopping this platform .so this is a great shopping platform and it is really good.”

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Posted 3 years ago

“I am very pleased with online shopping. I can manage my time and also they have good quality products.”

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Posted 3 years ago

“Wow, I love Light In the box prices, I’m not sure on quality yet”

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Posted 3 years ago

“best quality product ever”

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Posted 3 years ago

“I like this online service the most, I have received your delivery very nicely and very quickly. And the quality of the product seemed very good to me.”

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Posted 3 years ago

“Your project is very nice i like your project and work i' very impressed”

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Posted 3 years ago

“It is very good sir”

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Posted 3 years ago

“One of the best online shopping places I've ever shopped. Their service is top-notch. On my first order, I even got a discount! And even though pandemic going on, they delivered the product and with very much maintaining safety precautions. Highly recommended!”

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Posted 3 years ago

“A useful review includes enough detail to give others a feel for what happened. Potential customers want to know more than that someone else was happy. They want to know what exactly they liked so that they can gauge whether it aligns with their own preferences. Just compare this review of a Dominos”

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Posted 3 years ago

“To be honest I am a customer of this. There are some shortcomings in customer support. At the moment it is the No1 online shopping site. Thank you so uch for your service and i highly recommended.”

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Posted 3 years ago

“This is an amazing to use light in the Box(io) i really recommend this app to install.”

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Posted 3 years ago

“Amazing project..the customer service was so hopefull..”

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Posted 3 years ago

“She is parfat alows pepole of the stenta”

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Posted 3 years ago

“Loved this online store so much, they gave me best quality of product that I have been ordered. The shipment is fast and secured, Next I will order some more”

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Posted 3 years ago

“This service is much bigger and more efficient than I have thought. It takes a very short time to deliver the homes of the good and safely. Items can be easily taken to home. No damage was done even while transporting the goods home. Thank you.”

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Posted 3 years ago

“Wow, I love Light In the box prices, I’m not sure on quality yet. This is my first purchase. A later review will follow for their wig quality once mine has a arrived.”

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Posted 3 years ago

“Very good project, i like this project.”

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Posted 3 years ago

“The best project I've ever seen♥♥♥”

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Posted 3 years ago

“Very happy with my purchases from LightInTheBox. I found shopping on line very easy - a great variety of items - spoilt for choice comes to mind. Great of you’re looking for something ‘different’ and not overly expensive. I would most definitely recommend to friends etc. I like that I was kept informed of order and delivery via email.”

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Posted 3 years ago

“I have made several purchases through LightInTheBox and been very happy each time. The products were great quality. I had to contact customer services on one occasion - I received a quick, helpful and reassuring response. I will definitely be using them again and would recommend LightInTheBox to everyone.”

Helpful Report

Posted 3 years ago

LightInTheBox is rated 3.8 based on 9,198 reviews