LightInTheBox Reviews

Name: LightInTheBox
Address: ????????????2??, , Shanghai, Shanghai
Rating: 3.77

3.8 Rating 9,307 Reviews

69 %

of reviewers recommend LightInTheBox

Company Reviews

Metrics

3.8

Based on 9,307 reviews

Shipping & Delivery
Delivery Methods	Courier
On-time Delivery	100%
Customer Service
Communication Channels	Email

LightInTheBox 5 star review on 11th August 2026

Thomas Corden

LightInTheBox 5 star review on 10th September 2024

THOMAS TRAINER

LightInTheBox 5 star review on 27th August 2024

Robert Morley

Shaun Phillips

429

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“great yoga pants very commfey and good designs”

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Posted 4 years ago

“The parcels sent arrived promptly and the articles I ordered were of good quality”

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Posted 4 years ago

“Received on time very good garments size l is on the small medium size . Will be perfect if he was large - Large at it should be .”

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Posted 4 years ago

“Good quality. Good service. Will definitely buy again.”

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Posted 4 years ago

“I have been shopping with LITB for several years and every time they have done a cracking job. I do find it difficult not to shop on their more regularly.”

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Posted 4 years ago

“I am very please with the everything I purchased from LightInTheBox from shoes, sandals and jewelries . They arrived in good conditions and absolutely gorgeous .”

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Posted 4 years ago

“5 stars I have bought many items from Lightinthebox and found their customer service very good. They always try to help out the best way possible. I like that they have a lot of items you can not find on other web sites and the prices are very good. No complaints about quality the items are all well made even the clothes and tech. The delivery is a bit longer than other sites but that just means you need to buy in advance if you want something for a special occasion. No complaints they are a good company. Thanks”

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Posted 4 years ago

“so far have bought 2 items from lightinthebox and both were delivered as expected and of good quality”

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Posted 4 years ago

“Very happy with your service”

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Posted 4 years ago

“Szukajac sciennej mandali w dyzym rozmiarze natrafilem na ta strone wysylkowa. Jestem bardzo zadowolony z zamowionego towaru. Strona barwna i dobrze czytelna z roznorodna i bardzo duza oferta pod kazdego klienta. Goraco polecam.”

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Posted 4 years ago

“Excellent customer service, resolved issue very quickly. Would definitely use again”

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Posted 4 years ago

“Picture of product clearly matched my item I bought fit was perfect”

LightInTheBox 5 star review on 23rd November 2021

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Posted 4 years ago

“LightinTheBox are good to deal with, The account holder can maintain and track orders easily, Also very quick with any feedback that is required,”

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Posted 4 years ago

“bought a shirt from Lightinthebox the other day was just what i needed great quality as well although it was excellent in every way the only thing you have to remember if ordering from here is that you need to order the size up for UK males”

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Posted 4 years ago

“It was very good, the product I bought arrived on time and I was able to follow every step of the package. Thanks!”

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Posted 4 years ago

“Excellent quality and excellent service very pleased thanks.”

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Posted 4 years ago

“Your customer service is on point, website is very well designed and the item i received exceeded my expectations it also arrived in just over a week which is amazing”

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Posted 4 years ago

“Not all Light in the Box items come in large sizes but there is a variety of exclusive fashions that do. They are unseen anywhere else and when worn always draw attention and comments of "where did you get that!!"”

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Posted 4 years ago

“Very good quality, I'm very happy with the bag would recommend”

LightInTheBox 5 star review on 16th November 2021

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Posted 4 years ago

“Very happy with my recent purchase of a cycling top with unique and funny message for a friends significant birthday. Tracking keeps you informed of delivery however do allow an extra couple of days I would recommend ordering from light in the box.”

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Posted 4 years ago

LightInTheBox is rated 3.8 based on 9,307 reviews