LightInTheBox Reviews

Name: LightInTheBox
Address: ????????????2??, , Shanghai, Shanghai
Rating: 3.76

3.8 Rating 9,198 Reviews

69 %

of reviewers recommend LightInTheBox

Company Reviews

Metrics

3.8

Based on 9,198 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Over 7 Days
On-time Delivery	Greater than 66%
Accurate And Undamaged Orders	Greater than 92%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	3.6 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

LightInTheBox 5 star review on 10th September 2024

THOMAS TRAINER

LightInTheBox 5 star review on 27th August 2024

Robert Morley

Shaun Phillips

LightInTheBox 5 star review on 14th August 2024

Lorraine Tierney

428

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“The goods are exactly as seen on line, which is very appreciated as more often than not, I have been disappointed & had passed the date of returning goods as I might not have opened them straight away & have lost a lot of money because I then could not use the goods. But with this site, not disappointed at all !!!”

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Posted 3 years ago

“Fantastic tee shirts,great material can't fault them this is my second order”

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Posted 3 years ago

“Items arrived safely and first class items”

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Posted 3 years ago

“The Dresses I received were outstanding, very good quality fabric, expertly crafted, beautiful overall look, just perfect.”

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Posted 3 years ago

“Online shopping is very helpful. Verity of goods are in Online shopping. And the cost is comparatively less between normal shopping. And wide choosing options , for shopping so many Online platform .so Online shopping is really good. Sometimes we get damaged products but someny online shopping organizations provide return options.”

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Posted 3 years ago

“very nice and kind company. all who use it are very satisfied with its performance”

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Posted 3 years ago

“Great variety of quality products and easy shopping fast delivery, quality, and quick response if you need customer services.”

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Posted 3 years ago

“I like online shopping and light in the box made me happy.customer service is very fast and reliable and products with high quality . delivery is also fast . overall my experience is very good .”

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Posted 3 years ago

“This is the amazing i like it and i hope ervy once like it”

LightInTheBox 5 star review on 15th October 2021

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Posted 3 years ago

“The customer services was so helpful! It wouldn’t give up until found a solution. It really went above and beyond, I would give 6 stars if I could.”

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Posted 3 years ago

“Wow, I love Light In the box prices, I’m not sure on quality yet. This is my first purchase. A later review will follow for their wig quality once mine has a arrived.Thanks for sharing, it helps me to win faster”

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Posted 3 years ago

“This service is much bigger and more efficient than I have thought. It takes a very short time to deliver the homes of the good and safely. Items can be easily taken to home. Also, these products are very high in quality. No damage was done even while transporting the goods home. An institution that can be said to be one hundred percent confident. Thank you.”

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Posted 3 years ago

“You can see on LightintheBox that there are many beautiful dresses. Quality is good. Be very careful: LightintheBox considers ALL dresses to be 'custom fit' even if you just pick a size on their drop-down menu, so it is not returnable. If it fits, and the color is what you envisioned, you will be very happy with the purchase.”

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Posted 3 years ago

“The light in the box made be ☺ It is verey good.”

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Posted 3 years ago

“There service is good. Keep it up. And keep rocking.”

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Posted 3 years ago

“This is great internet shopping webpage.The price,and timing are great, the quality toon the site is legendry site i used many time and i really enjoyed i reccomended for all people.”

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Posted 3 years ago

“Its a great site for online shoping like it keep it up”

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Posted 3 years ago

“Very good and ethantic information and very good plate farm for online shopping I recommend you to buy online things from this website”

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Posted 3 years ago

“This is amazing and awesome and very helpful to all people. I think it's very different than others service. They have a good quality and good honour. Thanks a lot .”