LightInTheBox Reviews

Name: LightInTheBox
Address: ????????????2??, , Shanghai, Shanghai
Rating: 3.76

3.8 Rating 9,198 Reviews

69 %

of reviewers recommend LightInTheBox

Company Reviews

Metrics

3.8

Based on 9,198 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Over 7 Days
On-time Delivery	Greater than 66%
Accurate And Undamaged Orders	Greater than 92%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	3.6 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

LightInTheBox 5 star review on 10th September 2024

THOMAS TRAINER

LightInTheBox 5 star review on 27th August 2024

Robert Morley

Shaun Phillips

LightInTheBox 5 star review on 14th August 2024

Lorraine Tierney

428

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“One of the best online shopping places I've ever shopped. Their service is top-notch. On my first order, I even got a discount! And even though pandemic going on, they delivered the product and with very much maintaining safety precautions. Highly recommended!”

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Posted 3 years ago

“Woow nice....”

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Posted 3 years ago

“Great online business. I am glad to meet this platform”

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Posted 3 years ago

“This website is pure scam, fraud. I ordered 3 t-shirts and only one looked like the picture, even one of the other two should have had a v-neck but had round neck. Also the materials were wrong, they said it was cotton but it was mainly sinthetic with a bit of cotton. And they were not cheap! Dont buy from this website”

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Posted 3 years ago

“This is recommend .good and really awesome experience .good experience for shop5”

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Posted 3 years ago

“I Love my new rings from Light in the box.Replaced my old wedding band.I would recommend them to everyone.Very informative and reliable”

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Posted 3 years ago

“Just luv these lighttwill be getting more of them thank you”

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Posted 3 years ago

“Very high quality COB LED - excellent light output -- well priced!! Thanks”

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Posted 3 years ago

“I have placed lots of orders with this company recently and am very pleased with all the products that I have received., very good quality. Great prices., and all the garments and clothing are always a perfect fit. On a scale of 1 to 5 LightinTheBox is a definite 5.”

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Posted 3 years ago

“Excellent service”

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Posted 3 years ago

“Excellent value. Great quality. Dress heavy and well made. 5stars”

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Posted 3 years ago

“Absolutely no problems at all, an easy purchase. Very happy with my purchase.”

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Posted 3 years ago

“Very pleased with purchase good products very pleased”

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Posted 3 years ago

“I am very very Happy with my order from LightinTheBox and I was able to Track my package from start to finish Excellent. I will certainly order more products from LightinTheBox.”

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Posted 3 years ago

“Delighted with my purchase arrived wit in the time frame good quality will be buying more”

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Posted 3 years ago

“Very easy to order, the site was very good to navigate, the seller I purchased my item from was trustworthy and responded to my review of the item very quickly. Overall very impressed.”

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Posted 3 years ago

“Very Good Product and satisfied with the customer service as well. Excellent service”

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Posted 3 years ago

“Light in the box is a refreshingly new platform to me to buy things maybe not on the market here in the UK through the usual channels the search engine seems to work well I will use light in the box regularly.. 👍”

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Posted 3 years ago

“good quality”

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Posted 3 years ago

“Excellent products and high quality”

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Posted 3 years ago

LightInTheBox is rated 3.8 based on 9,198 reviews