LightInTheBox Reviews

Name: LightInTheBox
Address: ????????????2??, , Shanghai, Shanghai
Rating: 3.76

3.8 Rating 9,198 Reviews

69 %

of reviewers recommend LightInTheBox

Company Reviews

Metrics

3.8

Based on 9,198 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Over 7 Days
On-time Delivery	Greater than 66%
Accurate And Undamaged Orders	Greater than 92%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	3.6 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

LightInTheBox 5 star review on 10th September 2024

THOMAS TRAINER

LightInTheBox 5 star review on 27th August 2024

Robert Morley

Shaun Phillips

LightInTheBox 5 star review on 14th August 2024

Lorraine Tierney

428

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Very very good customer service this amazing awesome. Love this all”

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Posted 3 years ago

“This is very nice thing. I like this very much. Thank you”

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Posted 3 years ago

“Odoodhzhhzushsvxhdugsvs”

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Posted 3 years ago

“Awesome Your Project. Really a nice concept. Your project very helpful for us.”

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Posted 3 years ago

“This actually a good project. It help us in many ways.This is also a good product and also good company.It's price not too high.Delivery survice very good.Thanks a lot.”

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Posted 3 years ago

“This service is much bigger and more efficient than I have thought. You can see on LightintheBox that there are many beautiful dresses. All these products are very high in quality.”

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Posted 3 years ago

“Ammzin i like this all people like this . I and all people need this.amm”

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Posted 3 years ago

“Online shopping is very helpful. Verity of goods are in Online shopping. And the cost is comparatively less between normal shopping. And wide choosing options , for shopping so many Online platform .so Online shopping is really good. Sometimes we get damaged products but someny online shopping organizations provide return options.”

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Posted 3 years ago

“I was purchased serveral Items through this and I've been impressed with alot ,Great Online Shopping service. Really impressed with delivery accuracy and they have a good customer service And Quality Items with very reasonable price.”

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Posted 3 years ago

“Light in the box is a great site. Thanks for such a nice site.”

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Posted 3 years ago

“This is the best box which made me happy with various facilities. And i want to connect with is all time”

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Posted 3 years ago

“light in the box the best price and quality in the products.”

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Posted 3 years ago

“The best online shopping platform and thank you so much for your service.”

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Posted 3 years ago

“Great job. I like this work. I need this.”

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Posted 3 years ago

“Nice Online Shopping Experience Trusty and Legal Goods all of that with good quality”

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Posted 3 years ago

“Nice work.i like this.all person like this.i need this.this is a very important part of my life. I really like this.”

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Posted 3 years ago

“My experience shopping is very good. I am so glad to choice Merchant Metrics”

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Posted 3 years ago

“I used to buy stuff through this website and it was really good. Item was delivered very quickly and no damage. I will definitely recommend to my friends and relatives to purchase here and I will use this site many more times.”

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Posted 3 years ago

“This is the best place i found ever to do online shopping. I can be happy about this place in every ways. So, I recommend this online shopping site for everyone.”

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Posted 3 years ago

“Light in the Box the box has got products with high quality, the shirts got the best material and also they have got the best customer care services incase of any issue the customer service will attend to you with no issues”

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Posted 3 years ago

LightInTheBox is rated 3.8 based on 9,198 reviews