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LightInTheBox Reviews

3.8 Rating 9,285 Reviews
69 %
of reviewers recommend LightInTheBox
Company Reviews Metrics
3.8
Based on 9,285 reviews
Shipping & Delivery
Delivery Methods
Courier, Postal Service
Average Delivery Time
Over 7 Days
On-time Delivery
98%
Accurate And Undamaged Orders
100%
Customer Service
Communication Channels
Email
LightInTheBox 5 star review on 10th September 2024
THOMAS TRAINER
LightInTheBox 5 star review on 10th September 2024
THOMAS TRAINER
LightInTheBox 5 star review on 27th August 2024
Robert Morley
LightInTheBox 5 star review on 27th August 2024
Robert Morley
LightInTheBox 5 star review on 27th August 2024
Robert Morley
LightInTheBox 5 star review on 27th August 2024
Shaun Phillips
LightInTheBox 5 star review on 14th August 2024
Lorraine Tierney
428
Anonymous
Anonymous  // 01/01/2019
Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful
ESTELLE WHEATLEY
Verified Buyer
“Delighted with my top, thank you. Estelle”
Helpful Report
Posted 4 years ago
Bernadette Quli
Verified Buyer
“I was very impressed with the service and how quick I received my items. However one of the tops I ordered was of very poor quality but your customer service team was quick to reply and act . I got 40% of the product value back which I find is not enough with the quality of the top. But overall happy enough with lightin the box”
Helpful Report
Posted 4 years ago
Anonymous
Verified Reviewer
“Shocking. No standards. Terrible product and response to request return couldn’t be any more third works, and fact from the real world. Do not us. Just don’t. Take your money, provide shocking products from China and do not offer refunds. Never, ever again. Stick with British.”
Helpful Report
Posted 4 years ago
Anonymous
Unverified Reviewer
“Costs more to return goods and don’t like giving refunds”
Helpful Report
Posted 4 years ago
James
Unverified Reviewer
“Best experience shoping.Love the company.”
Helpful Report
Posted 4 years ago
Eric
Unverified Reviewer
“Light in The Box has helped me to get the goods that I want! Really nice customer service!”
Helpful Report
Posted 4 years ago
Eric
Unverified Reviewer
“Light in The Box has helped me to get the goods that I want! Really nice customer service!”
Helpful Report
Posted 4 years ago
Eric
Unverified Reviewer
“Light in The Box has helped me to get the goods that I want! Really nice customer service!”
Helpful Report
Posted 4 years ago
Eric
Unverified Reviewer
“Light in The Box has helped me to get the goods that I want! Really nice customer service!”
Helpful Report
Posted 4 years ago
Eric
Unverified Reviewer
“Light in The Box has helped me to get the goods that I want! Really nice customer service!”
Helpful Report
Posted 4 years ago
Lamasa
Unverified Reviewer
“they are very cheap and easy working too,their service is on time and satisfactory,thanks for your help.”
LightInTheBox 5 star review on 2nd August 2021
Helpful Report
Posted 4 years ago
Pasindu Madubasitha
Unverified Reviewer
“one of the best services in this company. i reccomond for all”
Helpful Report
Posted 4 years ago
Kathy Guzman
Unverified Reviewer
“I shop there very often, I am satisfied and I always have what I buy. The delivery is fast and the after sales service is impeccable. In short, I love it.”
Helpful Report
Posted 4 years ago
Nirmal Adhikari
Unverified Reviewer
“this company is one of the best companies I have ever found. Their customer service is next level good, very fast delivery speed. recommended to all others.”
Helpful Report
Posted 4 years ago
Wetsuwet
Verified Reviewer
“This is one of the best services I have ever encountered. highly recommended for everyone. Thank you.”
Helpful Report
Posted 4 years ago
Zetton
Verified Reviewer
“This is the best shopping site. The services are fast and good. The product quality is also good and the delivery time is fast.””
Helpful Report
Posted 4 years ago
Santhusha
Unverified Reviewer
“This is very good shopping company”
Helpful Report
Posted 4 years ago
Aarohi
Verified Reviewer
“Had an amazing experience, my order came on time and it's quality was also really impressive.”
Helpful Report
Posted 4 years ago
George Williams
Unverified Reviewer
“Very Good Customer Service. Price Are Cheap as never seen on other websites. the very trusted website which has fast delivery and very good customer services. I am very happy to buy products from this website and recommended to everyone buy from this website.”
Helpful Report
Posted 4 years ago
Rao Abdul Rafah
Unverified Reviewer
“I have a little bit happy that my order of 2 shirts was been made and I have received a pair of shirts without any inconvenience.”
Helpful Report
Posted 4 years ago
LightInTheBox is rated 3.8 based on 9,285 reviews
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