LightInTheBox Reviews

Name: LightInTheBox
Address: ????????????2??, , Shanghai, Shanghai
Rating: 3.77

3.8 Rating 9,307 Reviews

69 %

of reviewers recommend LightInTheBox

Company Reviews

Metrics

3.8

Based on 9,307 reviews

Shipping & Delivery
Delivery Methods	Courier
On-time Delivery	100%
Customer Service
Communication Channels	Email

LightInTheBox 5 star review on 11th August 2026

Thomas Corden

LightInTheBox 5 star review on 10th September 2024

THOMAS TRAINER

LightInTheBox 5 star review on 27th August 2024

Robert Morley

Shaun Phillips

429

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“In general the store is great and fast shipping you are the best. A simple note, the prices are higher than the other big stores”

Helpful Report

Posted 5 years ago

“Order tooke ages to arrive..webb site states 5-7days shippping..wanted it for christmas so ordered over a 2 months early.🙄it did not arrive until the 8th of january2021..Tee shirts are great...but the shirt for my Husband was so tight ..he couldnt even get an arm through the sleeve”

Helpful Report

Posted 5 years ago

“I purchased the Starry Sky Night light and ear buds. Both worked as expected although it took a small amount of time to pair to my music. Extremely happy with the purchases and great value.”

Helpful Report

Posted 5 years ago

“OK, došlo v pořádku, jen termín byl delší ;o(”

Helpful Report

Posted 5 years ago

“The quality of the outfit is very good and just as described, Be careful with the sizes as they are not UK sizes, it is best to go for the custom fit”

Helpful Report

Posted 5 years ago

“I found this site to be easy to navigate. My purchases were good quality for the price I paid. They worked perfectly and I had no issues. I did not have to wait too long for delivery, maybe two/three weeks. I will probably shop in this site again.”

Helpful Report

Posted 5 years ago

“My first order was delivered on time.really happy”

Helpful Report

Posted 5 years ago

This is Customer Service Supervisor from Lightinthebox. I sincerely apologize for what happened and all the inconveniences caused. I will follow up this case and resolve the problem, in order to meet your satisfaction. I had conducted new Ticket ID =22597647 in our ticket center and provide a new special solution for your case. please log in your light in the box account--go " personal center"--"my ticket" to check our reply . please keep in touching with us by replying the ticket as all the information will be recorded in system. Thank you for your cooperation.

Posted 5 years ago

“All is ok, exept the time. I have ordererd 15 several orders, and 4 only arrived yet! It takes up to 6 weeks from order to arrive. Tht is very long, Amazon only take 4-5 weeks longest by orders direkt from China. Your produkts are good, many of my friends like them. Service is ok, Good luck and a healthy life🙋🌌🌐😷☕😉”

Helpful Report

Posted 5 years ago

“Tout est correct. Sauf une commande pas reçue avec Colis privé, remboursée que partiellement. En général l articles bien....”

Helpful Report

Posted 5 years ago

“I was introduced to your Online site three months ago. Since then have made 6 purchases of Mens clothing. All items arrived and excellent style and Quality. More recently you have selected Aust post for international deliveries that are significantly faster”

Helpful Report

Posted 5 years ago

“Produit impec, délais un peut long mais bon”

Helpful Report

Posted 5 years ago

“good quality and nice prices”

Helpful Report

Posted 5 years ago

“Gosto de comprar a LightinTheBox.”

Helpful Report

Posted 5 years ago

“Tutto nella norma”

Helpful Report

Posted 5 years ago

“The ordered package did not have to wait unnecessarily long.”

Helpful Report

Posted 5 years ago

“Schnelle Abwicklung, Ware wie beschrieben”

Helpful Report

Posted 5 years ago

“perfetto, tutto ok”

Helpful Report

Posted 5 years ago

“A large variety of products at reasonable prices”

Helpful Report

Posted 5 years ago

“Très bien, jolies couleurs, simple d’utilisation mais ne tient pas longtemps la charge.”

Helpful Report

Posted 5 years ago

“Tiene infinidad de productos, con descuentos importantes y buena relación calidad precio”

Helpful Report

Posted 5 years ago

LightInTheBox is rated 3.8 based on 9,307 reviews