LightInTheBox Reviews

Name: LightInTheBox
Address: ????????????2??, , Shanghai, Shanghai
Rating: 3.76

3.8 Rating 9,202 Reviews

69 %

of reviewers recommend LightInTheBox

Company Reviews

Metrics

3.8

Based on 9,202 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Over 7 Days
On-time Delivery	Greater than 66%
Accurate And Undamaged Orders	Greater than 92%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	3.6 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

LightInTheBox 5 star review on 10th September 2024

THOMAS TRAINER

LightInTheBox 5 star review on 27th August 2024

Robert Morley

Shaun Phillips

LightInTheBox 5 star review on 14th August 2024

Lorraine Tierney

428

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I was introduced to your Online site three months ago. Since then have made 6 purchases of Mens clothing. All items arrived and excellent style and Quality. More recently you have selected Aust post for international deliveries that are significantly faster”

Helpful Report

Posted 4 years ago

“Produit impec, délais un peut long mais bon”

Helpful Report

Posted 4 years ago

“good quality and nice prices”

Helpful Report

Posted 4 years ago

“Gosto de comprar a LightinTheBox.”

Helpful Report

Posted 4 years ago

“Tutto nella norma”

Helpful Report

Posted 4 years ago

“The ordered package did not have to wait unnecessarily long.”

Helpful Report

Posted 4 years ago

“Schnelle Abwicklung, Ware wie beschrieben”

Helpful Report

Posted 4 years ago

“perfetto, tutto ok”

Helpful Report

Posted 4 years ago

“A large variety of products at reasonable prices”

Helpful Report

Posted 4 years ago

“Très bien, jolies couleurs, simple d’utilisation mais ne tient pas longtemps la charge.”

Helpful Report

Posted 4 years ago

“Tiene infinidad de productos, con descuentos importantes y buena relación calidad precio”

Helpful Report

Posted 4 years ago

“Bestellung hat mit kleiner Lieferverzögerung geklappt. Artikel-Qualität ist gut.”

Helpful Report

Posted 4 years ago

“Articoli corrispondenti alla descrizione, buona qualità, assistenza postvendita ottima, un po lunghi i tempi di consegna.”

Helpful Report

Posted 4 years ago

“I'm happy with the delivery time since I live in South Africa and the product is exactly what I needed. There is only problem I can't use it during the day because it is not water prove”

Helpful Report

Posted 4 years ago

“I have no complaint. I'm satisfied with dealing with LightinTheBox experience. I made 4 purchases with positive results. the only comments I may have is the delay in delivery sometimes.”

Helpful Report

Posted 4 years ago

“Rasche und prompte Lieferung. Geliefertes Produkt ist einwandfrei.”

Helpful Report

Posted 4 years ago

“Recieved my 1 dress in 3 weeks and still waiting for my second one it has been almost 2 months”

Helpful Report

Posted 4 years ago

“I was very satisfied with the products I have received, they looked better than in the description. The delivery time was quite long, but considering the actual situation, it is with reason. Overall, I am pleased of my experience with LightInTheBox, and I will consider them for other purchases.”

Helpful Report

Posted 4 years ago

“Giacca invernale per escursione bella e pratica, pantalone molto caldo, bisogna stare accorti alle taglie che non sono uguali alle ns. ma confrontarle sulla tabella.”

Helpful Report

Posted 4 years ago

“I have ordered quite a few items from LightInTheBox and although I have had a few hiccups it was never from their end. I do not hesitate to recommend them to my friends and family.”

Helpful Report

Posted 4 years ago

LightInTheBox is rated 3.8 based on 9,202 reviews