LightInTheBox Reviews

Name: LightInTheBox
Address: ????????????2??, , Shanghai, Shanghai
Rating: 3.76

3.8 Rating 9,181 Reviews

69 %

of reviewers recommend LightInTheBox

Company Reviews

Metrics

3.8

Based on 9,181 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Over 7 Days
On-time Delivery	Greater than 66%
Accurate And Undamaged Orders	Greater than 92%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	3.6 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

LightInTheBox 5 star review on 10th September 2024

THOMAS TRAINER

LightInTheBox 5 star review on 27th August 2024

Robert Morley

Shaun Phillips

LightInTheBox 5 star review on 14th August 2024

Lorraine Tierney

428

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Gosto de comprar a LightinTheBox.”

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Posted 4 years ago

“Tutto nella norma”

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Posted 4 years ago

“The ordered package did not have to wait unnecessarily long.”

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Posted 4 years ago

“Schnelle Abwicklung, Ware wie beschrieben”

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Posted 4 years ago

“perfetto, tutto ok”

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Posted 4 years ago

“A large variety of products at reasonable prices”

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Posted 4 years ago

“Très bien, jolies couleurs, simple d’utilisation mais ne tient pas longtemps la charge.”

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Posted 4 years ago

“Tiene infinidad de productos, con descuentos importantes y buena relación calidad precio”

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Posted 4 years ago

“Bestellung hat mit kleiner Lieferverzögerung geklappt. Artikel-Qualität ist gut.”

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Posted 4 years ago

“Articoli corrispondenti alla descrizione, buona qualità, assistenza postvendita ottima, un po lunghi i tempi di consegna.”

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Posted 4 years ago

“I'm happy with the delivery time since I live in South Africa and the product is exactly what I needed. There is only problem I can't use it during the day because it is not water prove”

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Posted 4 years ago

“I have no complaint. I'm satisfied with dealing with LightinTheBox experience. I made 4 purchases with positive results. the only comments I may have is the delay in delivery sometimes.”

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Posted 4 years ago

“Rasche und prompte Lieferung. Geliefertes Produkt ist einwandfrei.”

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Posted 4 years ago

“Recieved my 1 dress in 3 weeks and still waiting for my second one it has been almost 2 months”

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Posted 4 years ago

“I was very satisfied with the products I have received, they looked better than in the description. The delivery time was quite long, but considering the actual situation, it is with reason. Overall, I am pleased of my experience with LightInTheBox, and I will consider them for other purchases.”

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Posted 4 years ago

“Giacca invernale per escursione bella e pratica, pantalone molto caldo, bisogna stare accorti alle taglie che non sono uguali alle ns. ma confrontarle sulla tabella.”

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Posted 4 years ago

“I have ordered quite a few items from LightInTheBox and although I have had a few hiccups it was never from their end. I do not hesitate to recommend them to my friends and family.”

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Posted 4 years ago

“Aconselho entrega rápida”

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Posted 4 years ago

“Je suis satisfait de mes achats sur votre site Cordialement”

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Posted 4 years ago

“Some colors are darker than the displayed images. All items better arrive on time. The tracking page better has English language as default rather than Chinese. Sizes of Large and small were differently measured in the pullovers I ordered.”

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Posted 4 years ago

LightInTheBox is rated 3.8 based on 9,181 reviews