LightInTheBox Reviews

Name: LightInTheBox
Address: ????????????2??, , Shanghai, Shanghai
Rating: 3.77

3.8 Rating 9,307 Reviews

69 %

of reviewers recommend LightInTheBox

Company Reviews

Metrics

3.8

Based on 9,307 reviews

Shipping & Delivery
Delivery Methods	Courier
On-time Delivery	100%
Customer Service
Communication Channels	Email

LightInTheBox 5 star review on 11th August 2026

Thomas Corden

LightInTheBox 5 star review on 10th September 2024

THOMAS TRAINER

LightInTheBox 5 star review on 27th August 2024

Robert Morley

Shaun Phillips

429

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“waw, my shopping experience was indeed a wonderful stuff to tell people about. Well let me start with the wonderful quality of services they provide seriously am happy with you guys. The delivery of goods is always safe and sound. I strongly recommend for anyone.”

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Posted 6 years ago

“My order came just on time when I needed it to and their customer service is superb”

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Posted 6 years ago

“This review is coming from a happy and satisfied customer. First of all, identifying and navigating through the site to find my desired products was easy and clear. The site is quite user friendly. Also, the customer service once you have made your orders is quite commendable. I appreciate that they welcome and actually work on feedback from their customers and also ,the prices of the products are friendly too. Hence, my rating of 4 out of 5 stars.”

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Posted 6 years ago

“I had fun shopping. They have good customer service and I found good quality products. I will definitely come back for more and recommend to my friends. The service is 100% worth the price and the delivery service is really good. Shopping experience was overall good.”

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Posted 6 years ago

“I love their customer service. They are humble and gentle towards their customers. They always take care of the wants and needs of their customers. This main the thing that a customer want. My friends introduced me with this site. I thank my friends for introducing me to this site.”

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Posted 6 years ago

“I love their customer service. They are very humble and gentle towards their customers. And this is the main thing that a customer want. The quality of goods are also good. Price are reasonable. Actually my friends introduced me with this site. I thank my friends for introducing me to this site.”

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Posted 6 years ago

“The site is good. The service is quite good but there are some problems with the site.”

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Posted 6 years ago

“Ordered the light up shoes for the kid and the shoes don't even light up. I get that things happen but no one attends to the issue to have it fixed. They will ignore you.”

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Posted 6 years ago

“I have bought most things from lightinThebox since the last few months and I must praise them for their quality goods but their delivery services are slow”

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Posted 6 years ago

“Wow ...... wow. It's just so cool. I am so shocked, truly. And they serve me well. The quality of goods is so high. Thanks so much for the operation .......”

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Posted 6 years ago

“I still can't believe it but I have had an amazing experience so far shopping and getting my hands on good quality items and at a fair price from this site. I am literally in love. I will definitely purchase more and recommend it to my friends and family. This has changed online shopping for me. I mean, I was on the verge of throwing online shopping out of the window and this has changed the whole experience. Please please do continue with a good job you did.”

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Posted 6 years ago

“I've been buying clothes from his platform. They are so original exactly as seen on their galleries. Try and buy from here regularly. Don't waste your money going to other stores when u can get the best from this store. Patronised them and thank me later!”

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Posted 6 years ago

“My elder sister introduced me to this online shopping site, LightInTheBox. I really enjoyed their services with good quality and affordable products. After few weeks of shopping, I couldn't keep it to myself. So, I invited my friends and they so much loved it. Thank you for your services. LightInTheBox.”

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Posted 6 years ago

“I love this site,mist so user friendly. it was so easy for me to navigate through many products of my choice, and most of all their customer support is one in a million, you get a comprehensive detailed answer to your question in no time. The price of the product is also affordable. I really like this.”

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Posted 6 years ago

“I really enjoyed shopping with you guys. Good prices, good customer service, (your customer care was so exceptional). The delivery was right on time and the quality of the products was just like I wanted.”

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Posted 6 years ago

“Well it was really a very good experience, shopping with LightInTheBox. I genuinely loved how fast they were in delivering my product even in these pandemic times. Their customer service is also super fast in responding which is all you need. Keep up the good work”

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Posted 6 years ago

“Heard about lightinthebox from a close friend, she highly recommended them and when i wanted to get some new clothes for my kids they were the option. The prices were affordable and the delivery came smoothly. I also changed my wedding bands and the ones I got from them was beautiful. Definitely one of my favourite places to shop.”

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Posted 6 years ago

“Shopping with light in the box was a really amazing experience. Delivery was very fast and customer service was on point, Unlike some other online shopping platforms I have shopped with previously. Amazing services, amazing quality products and fast delivery all in one. I got the best shopping experience from LightInTheBox. I think everyone deserves sick an experience.”

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Posted 6 years ago

“It was quite a lovable experience shopping with light in the box,the price was affordable and the delivery was quite fast.”

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Posted 6 years ago

“Lightinthebox is a great shipping company which is reliable, I have used it alot and their delivery is great, also their customer service is excellent and I have recommended this to some of my friends and relatives who uses online stores and most of them are using it.”

Helpful Report

Posted 6 years ago

LightInTheBox is rated 3.8 based on 9,307 reviews