LightInTheBox Reviews

Name: LightInTheBox
Address: ????????????2??, , Shanghai, Shanghai
Rating: 3.77

3.8 Rating 9,313 Reviews

69 %

of reviewers recommend LightInTheBox

Company Reviews

Metrics

3.8

Based on 9,313 reviews

Shipping & Delivery
Delivery Methods	Courier
On-time Delivery	100%
Customer Service
Communication Channels	Email

LightInTheBox 5 star review on 11th August 2026

Thomas Corden

LightInTheBox 5 star review on 10th September 2024

THOMAS TRAINER

LightInTheBox 5 star review on 27th August 2024

Robert Morley

Shaun Phillips

429

Anonymous

Anonymous // 01/01/2019

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“Absolutely rubbish, I paid £60 and they are making excuses not to return my money. Do not buy from these people. Their goods are worthlessness , cheap, poorly made products that do not even fit.”

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Posted 4 years ago

“This is not a legitimate company. The shoddy, mass produced goods are shipped from China so delivery takes an age and the returns policy is deliberately designed to obstruct the purchaser from sending back unwanted items. DO NOT ORDER FROM lightinthebox...they peddle tat and use every dirty trick in the book to hold onto your money when you try to send it back.”

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Posted 4 years ago

“Swift delivery, quality items Great choice”

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Posted 4 years ago

“Got my order three days after Christmas thanks Nicholas Wilson”

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Posted 4 years ago

“Brilliant tops love them will definitely order more thank you 😊”

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Posted 4 years ago

“The sizes are not consistent so ensure correct size is ordered. Lots of options to choose from.”

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Posted 4 years ago

“nice goods but not uk sizing no real offer of exchange or refund don't Buy !!!!!!!!”

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Posted 4 years ago

“These sandals look just the pictures. Good fit too.”

LightInTheBox 5 star review on 4th January 2022

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Posted 4 years ago

“Very pleased with my purchases from lightinthebox, so much to choose from would highly recommend them 😀”

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Posted 4 years ago

“It is my first time ordering from LightinTheBox I will certainly be ordering again. My boot are lovely a bit tight around the calf but managed to get up to top of boot. True to size can’t wait to wear them.”

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Posted 4 years ago

“An excellent back case for the S21 phone.”

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Posted 4 years ago

“I got 2 T Shirts they are great, quick delivery at a good price”

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Posted 4 years ago

“Great offers, value for money and great service. Will buy again.”

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Posted 4 years ago

“The delivery was quick and I’m happy with my purchase”

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Posted 4 years ago

“Delivery was a bit slow but worth it”

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Posted 4 years ago

“These folk are honest, prompt and good quality. Consistent and trustworthy.”

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Posted 4 years ago

“Great company to purchase items from. Kept me updated if my delivery and value for money”

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Posted 4 years ago

“Exactly what I ordered. Came on time. No complaints.”

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Posted 4 years ago

“Be careful with the site lightinbox…take your money and finalised purchase but the products nothing…it’s have a name! Stole! Be Careful!! I lost Around $100 dollars Australian….”

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Posted 4 years ago

“The worst customer service I’ve ever experienced, still have not received my clothes that I ordered and PAID FOR back in September, have had nothing but rude responses from this company while trying to find out where my items are . Do yourself a favour and stay clear of this company they are a scam !”

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Posted 4 years ago

LightInTheBox is rated 3.8 based on 9,313 reviews