LightInTheBox Reviews

Name: LightInTheBox
Address: ????????????2??, , Shanghai, Shanghai
Rating: 3.77

3.8 Rating 9,313 Reviews

69 %

of reviewers recommend LightInTheBox

Company Reviews

Metrics

3.8

Based on 9,313 reviews

Shipping & Delivery
Delivery Methods	Courier
On-time Delivery	100%
Customer Service
Communication Channels	Email

LightInTheBox 5 star review on 11th August 2026

Thomas Corden

LightInTheBox 5 star review on 10th September 2024

THOMAS TRAINER

LightInTheBox 5 star review on 27th August 2024

Robert Morley

Shaun Phillips

429

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“4 out of 5 would have been 5 out 5 only for the very high cost of shipping”

Helpful Report

Posted 3 years ago

“Luvin the T-shirts I ordered last time. They fit well and are very comfortable. They are good summer clothes x”

Helpful Report

Posted 3 years ago

“Very easy and a great different choice of guys clothes. Sizes are true . Delivery a little slow but not too bad .”

Helpful Report

Posted 3 years ago

“Prompt emails for any queries. Delivery delays understandable as USA far from UK but worth waiting for beautiful, "different" items.!”

Helpful Report

Posted 3 years ago

“I have been deleted with the product I have received the service had been good I will give you 4 **** Thanks Sidney”

Helpful Report

Posted 3 years ago

“It was my first time EVER to order clothes on line. I was in overall terms VERY pleased. I thought the sizes were accurate. (I ordered Extra Large even though I take Large normally. The items were as described. I was a bit disappointed with the clarity of the pattern on one top. Price was excellent and delivery time from Hong Kong to Ireland was impressive.”

Helpful Report

Posted 3 years ago

“Everything was packed well and it arrived in the estimated time that I got from the beginning. The products are true to size in reviews and guide”

Helpful Report

Posted 3 years ago

“Overall very pleased with all my purchases. Delivery much longer than expected, each time, but putting this down to by homebase - Ireland. Wish there were more cotton made tops rather than polyester which can be unflattering.”

Helpful Report

Posted 3 years ago

“Very affordable fashion with some great clothes. They take a while to arrive here in UK, but worth the wait.”

Helpful Report

Posted 3 years ago

“I have got a jacket and sweatshirt both are great, I have several more tee shirts on order and should get them soon.”

Helpful Report

Posted 3 years ago

“I am impressed by the quality of the goods I have purchased for the money and also the speedy delivery from so far away. I find no problem here”

Helpful Report

Posted 3 years ago

“My first 2 purchases were of very good quality and true to the photo and description the last purchase was very very disappointing not only nowhere near the description but also a totally different colour and poor quality and 1 day later reduced from the price I paid to half price won't be ordering again”

Helpful Report

Posted 3 years ago

“Great product, good material, nice fit”

Helpful Report

Posted 3 years ago

“Goods are a nice fit,it just takes a little bit longer than I would like to arrive.”

Helpful Report

Posted 3 years ago

“Very easy to order from slight confusion with a couple of items. But easily resolved. Customer service extremely helpful 1 of the items didn’t quite look as it did in the picture The other item was ordered in 2 different colours but somehow when order placed both were same colour (probably my fault) but they helped and gave me discount of a re order Would recommend buying from them”

Helpful Report

Posted 3 years ago

“Not worn the items yet but fit nicely and look forward to wearing them on holiday soon. Is a good website, kept in touch about delivery”

Helpful Report

Posted 3 years ago

“This is the second time that I have used Light in the box and I am just about to make my third purchase now. I started with something small to test the system, and purchasing a heat/vibrating knee brace for a sports injury. The item arrived in good time, and a less than 20 GBP was a great bargain compared to similar products elsewhere. The success of this purchase led to my second, larger buy, spending over 60 GBP, on a couple of T shirts and a coat. The material on one T shirt wasn't great, but it was so cheap that it transitioned comfortably to work shirt, so no complaint there. My only real issue was the fact that, whilst everything was well packaged and arrived quickly, the coat was squashed into a bag that was far too small and was therefore very creased on arrival, needing dry cleaning just to wear. Other than that, things were quick, convenient and very well priced (even better with the app discount). So much so that I have recommended the site to others and am looking forward to many more new items very soon.”

Helpful Report

Posted 3 years ago

“Items are well described and prices are very good,postage is very reasonable and fast delivery”

Helpful Report

Posted 3 years ago

“This company has some very good styles of t-shirts not seen anywhere else..The funny ones are some of the best I have ever seen. The quality of the products I have purchased so far have been great.”

Helpful Report

Posted 3 years ago

“Im happy with the 3D Rug I ordered.”

Helpful Report

Posted 3 years ago

LightInTheBox is rated 3.8 based on 9,313 reviews