LightInTheBox Reviews

Name: LightInTheBox
Address: ????????????2??, , Shanghai, Shanghai
Rating: 3.77

3.8 Rating 9,313 Reviews

69 %

of reviewers recommend LightInTheBox

Company Reviews

Metrics

3.8

Based on 9,313 reviews

Shipping & Delivery
Delivery Methods	Courier
On-time Delivery	100%
Customer Service
Communication Channels	Email

LightInTheBox 5 star review on 11th August 2026

Thomas Corden

LightInTheBox 5 star review on 10th September 2024

THOMAS TRAINER

LightInTheBox 5 star review on 27th August 2024

Robert Morley

Shaun Phillips

429

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Very happy with the swimsuit. Colour and size are perfect. Delivery was professional and arrived on time.”

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Posted 3 years ago

“You are putting me and the rest of the world in the clothes we want to wear . Sometimes delivery is slow .”

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Posted 3 years ago

“Very nice garment. True to size and good price. Took a while to arrive.”

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Posted 3 years ago

“The company offers eye-catching designs in a range of colour combinations and sizes at very reasonable prices.”

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Posted 3 years ago

“Good quality. Good fit. Good price”

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Posted 3 years ago

“Happy with my purchase. Although delivery time could be faster”

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Posted 3 years ago

“I was happy with the tshirt i recently got fit the greandkids”

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Posted 3 years ago

“Lovely dress but having to have it taken up length for someone at least 5’ 10” I’m 5’ 2”!”

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Posted 3 years ago

“Good delivery service and reasonable prices for items. Only thing that let you down is helping people with a return as I wrote asking for help as the shoes do not fit I need to exchange them for a size 7 as to narrow but boots fit lovely if you could send me an email how to do this I would appreciate it thanks. That would put you up to a 5”

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Posted 3 years ago

“Considering the prices, I wasn't expecting the best quality. However, I was pleasantly surprised, the clothing was excellent”

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Posted 3 years ago

“light in the box has a wide range of products and good quality sizes can be a problem previous orders of shoes tu small shapewear to small tops way too big went by measurements given”

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Posted 3 years ago

“very good on the hole, but would be better if you would sell MENS clothes bigger, printed shirts, coats, a lot of stuff only go up to 3xx, why not 5xx or 6xx. thanks”

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Posted 3 years ago

“I quite liked the service but the only reason I didn't give full marks is the way that the sizing is explained. The garment that I bought was XL which was a UK 16 but if I had chosen a different garment if I had picked the XL it might have been a UK 14. Just a bit confusing but I will still order from the website if I find something I like”

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Posted 3 years ago

“Quick delivery and generally great products, thank you”

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Posted 3 years ago

“The shirts I purchased are 👌. They look and feel good. However the trousers are short. Would be nice to get sizes listed as I am 6 ft 3 and need at least a 33 leg. Well miffed..”

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Posted 3 years ago

“Easy to order, good quality clothing,tracking a little bit out of sync but no big problems would recommend”

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Posted 3 years ago

“Lots of options available in the website Light in the box. The quality of the products I received varied. Delivery did take a while, but I did receive all I ordered. Thanks”

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Posted 3 years ago

“I have ordered a lot of dresses from this company and i have to say apart from 1 they fitted very well, as i like my dresses larger i did go up a size, and they still look nice on, very happy with my purchases so far and will continue to use as there is a lot of nice stuff to choose from, thank you”

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Posted 3 years ago

“Happy to order again.”

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Posted 3 years ago

“Very happy with the majority of the items I ordered. I have left individual reviews for each item purchased. There were minor issues which I think were more down to mislabelling than a quality issue. I still have to report to customer services so can't comment on that just yet. Very happy with the packaging and shipping times, earlier than the projected delivery times. Items arrived in one parcel and intact.”

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Posted 3 years ago

LightInTheBox is rated 3.8 based on 9,313 reviews