LightInTheBox Reviews

Name: LightInTheBox
Address: ????????????2??, , Shanghai, Shanghai
Rating: 3.77

3.8 Rating 9,285 Reviews

69 %

of reviewers recommend LightInTheBox

Company Reviews

Metrics

3.8

Based on 9,285 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Over 7 Days
On-time Delivery	98%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Email

LightInTheBox 5 star review on 10th September 2024

THOMAS TRAINER

LightInTheBox 5 star review on 27th August 2024

Robert Morley

Shaun Phillips

LightInTheBox 5 star review on 14th August 2024

Lorraine Tierney

428

Anonymous

Anonymous // 01/01/2019

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“When I place my order I had no idea that two months later I'd still be waiting on my item. Common practice online of ordering product from China after the order is placed and paid for. I'm hoping this will be the start of the downfall of online shopping so we can return to brick and mortar stores.”

Helpful Report

Posted 5 years ago

“Very well made clothes will definitely be ordering again”

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Posted 5 years ago

“The lights arrived on time and work well. I'm only giving 3 stars as I now get sales emails every day despite unsubscribing each one.”

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Posted 5 years ago

“This is the first time I use this website .... and it was for international shipping ... I paid for this item with the insurances .. after more than one month the status appeared undelivered ..!! after I send alot messages an Emails , the status changed to Derlivered and it delivered to the wrong person and wrong location .... and I put number to call they didn't call or do anything .... my money has been deducted .... I feel sorry for trusting this website ...”

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Posted 5 years ago

“This was my first time to order products from LightInTheBox I my case it was cycling gear and walking/climbing boots and I was impressed with the quality and price of the products also I was kept informed of the delivery process”

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Posted 5 years ago

“I have purchased a few things now and the quality is all very good”

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Posted 5 years ago

“Very happy with the purchase and going to take it with me when I go home to Sri Lanka for good.”

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Posted 5 years ago

“The sizing is wrong and its rubbish quality, dont bother to use this site”

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Posted 5 years ago

“Very good”

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Posted 5 years ago

“Clothes look nice and interesting. Customer service works well.”

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Posted 5 years ago

“I have made 2 order from this company so far. The website is not complicated to use and it also has great offers. Since I've received my first order from the company it is a trustworthy website for me. I hope to receive my second order soon.”

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Posted 5 years ago

“Not used yet. Sorry”

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Posted 5 years ago

“Items came excellent condition and we're exactly what you advertised on the website. Bit of trouble with tracking but 2 weeks wait for the quality of the items is fine to wait”

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Posted 5 years ago

“I'm very pleased with my order thank you”

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Posted 5 years ago

“Excellent service, very informative!”

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Posted 5 years ago

“Wetsuit fits well and looks exactly as in description. Took a long time to arrive only negative.”

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Posted 5 years ago

“I used this site and I was very pleased with the items,they were good quality and fit was perfect for me and the prices were great.I most definitely will order from LightinTheBox again”

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Posted 5 years ago

“Very good and prompt service .”

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Posted 5 years ago

“First class service and delivery.”

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Posted 5 years ago

“Website was easy to negotiate, product I ordered was good quality and a good price”

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Posted 5 years ago

LightInTheBox is rated 3.8 based on 9,285 reviews