LightInTheBox Reviews

Name: LightInTheBox
Address: ????????????2??, , Shanghai, Shanghai
Rating: 3.77

3.8 Rating 9,307 Reviews

69 %

of reviewers recommend LightInTheBox

Company Reviews

Metrics

3.8

Based on 9,307 reviews

Shipping & Delivery
Delivery Methods	Courier
On-time Delivery	100%
Customer Service
Communication Channels	Email

LightInTheBox 5 star review on 11th August 2026

Thomas Corden

LightInTheBox 5 star review on 10th September 2024

THOMAS TRAINER

LightInTheBox 5 star review on 27th August 2024

Robert Morley

Shaun Phillips

429

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“All I ordered from LightinTheBox is great quality, value and sizes! Customer Service is fantastic delivery fast enough and overall really good online shopping! Highly recommended!!”

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Posted 5 years ago

“Dress arrived in time scale quoted lovely dress fits well nice material. Site was easy to look round and order”

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Posted 5 years ago

“Great and efficient service. My item delivered as promised with good condition. I had all the information and communication until I received my item. Great service. Thank You.”

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Posted 5 years ago

“Great product and service would buy again”

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Posted 5 years ago

“Beautiful thankyou”

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Posted 5 years ago

“I had an issue with returning my items but that was dealt with and I am happy to continue purchasing.”

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Posted 5 years ago

This is Customer Service Supervisor from Lightinthebox. I sincerely apologize for what happened and all the inconveniences caused. In order to meet your satisfaction, I had conducted new Ticket ID =23656931 in our ticket center and provide better solutions for your case. please log in your light in the box account--go " personal center"--"my ticket" to check our reply. Thank you for your cooperation.

Posted 5 years ago

“I like light on the box the items are quality”

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Posted 5 years ago

“Good delivery and fast cancelling”

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Posted 5 years ago

“very nice. i ordered a prom dress and it arrived flawlessly in only 10 days. really happy, dress is so beautiful”

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Posted 5 years ago

“Brilliant service fantastic quality Could not be happier with the items I buy”

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Posted 5 years ago

“so many items available at terrific prices. Delivery took a while but it was worth the wait. Product was exactly as photo and fit beautifully.”

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Posted 5 years ago

“Good products an quality”

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Posted 5 years ago

“Hello. I find this site very helpful. There are things for sports,beautiful clothes for people of all ages. Very very important and useful things for people with health problems and all this at a very cheap price. Highly recommend. I will buy again. Thanks.”

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Posted 5 years ago

“Quality was better than expected and the delivery time was lightning quick overall very pleased”

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Posted 5 years ago

“What I bought was high quality products for good value for money”

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Posted 5 years ago

“Always excellent service. My go-to site for online purchases.”

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Posted 5 years ago

“Ordered Item took a small bit longer to get delivered but I understand this was by customs part work perfect and all in working order many thanks”

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Posted 5 years ago

“I am so happy with the LightInTheBox as they come so quick and they are so cheap”

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Posted 5 years ago

“The outfit I bought made a beautiful present for a friend’s daughter’s birthday gift. Great quality and very good value.”

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Posted 5 years ago

“Great range of products, clothing, cushions, covers, bedding you name it you can probably find it.”

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Posted 5 years ago

LightInTheBox is rated 3.8 based on 9,307 reviews