LightInTheBox Reviews

Name: LightInTheBox
Address: ????????????2??, , Shanghai, Shanghai
Rating: 3.76

3.8 Rating 9,199 Reviews

69 %

of reviewers recommend LightInTheBox

Company Reviews

Metrics

3.8

Based on 9,199 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Over 7 Days
On-time Delivery	Greater than 66%
Accurate And Undamaged Orders	Greater than 92%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	3.6 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

LightInTheBox 5 star review on 10th September 2024

THOMAS TRAINER

LightInTheBox 5 star review on 27th August 2024

Robert Morley

Shaun Phillips

LightInTheBox 5 star review on 14th August 2024

Lorraine Tierney

428

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I've had a few orders now and I'm very happy with the quality the only thing letting it down is how long I have to wait for it but other than that all good and I will keep coming back.”

Helpful Report

Posted 4 years ago

“I have ordered several of these items and find they are good quality i fix them to a piece of wood and use them as a back drop like in the theatre with these times i am able to hang them in my carport and make the place look good as a place to eat or drink excellent quality and dont be put off by the charges”

LightInTheBox 5 star review on 27th April 2021

Helpful Report

Posted 4 years ago

“Very Good and all your orders made my family happier ecspecially my husband. Thank you Eve”

Helpful Report

Posted 4 years ago

“My son loves his presents and i love the price.”

Helpful Report

Posted 4 years ago

“Brilliant graphics . Material light and airy. Grandson ver pleased. Have ordered another different shirt.”

Helpful Report

Posted 4 years ago

“Im happy customer”

Helpful Report

Posted 4 years ago

“Really pleased with the cover. The colour, fit and feel is just perfect. Arrived in good time.”

Helpful Report

Posted 4 years ago

“Great service, great app - easy to navigate and find what you want and some fantastic deals. managed to get exactly what I was looking for and the quality was way better than what I was expecting. Excellent!”

Helpful Report

Posted 4 years ago

“Good quality at good prices Quick delivery!”

Helpful Report

Posted 4 years ago

“Bought as present for my dad he has been using it daily loves it bonus as just fits nice in his pocket”

Helpful Report

Posted 4 years ago

“Delighted with this soft fluffy top Arrived quickly”

Helpful Report

Posted 4 years ago

“Thank you so much for my lovely dress, which if anything was better than the picture. It was delivered on time and LightinTheBox has been excellent.”

Helpful Report

Posted 4 years ago

“Good delivery time. High quality product. Great communication from start to end. Will shop from here again.”

Helpful Report

Posted 4 years ago

“I'm in the UK, this is the first time I used lightinthebox and I'm very happy with the service and I will be returning for more stuff and delivery was fast also”

Helpful Report

Posted 4 years ago

“Very easy to use this site. The order arrived within two weeks. I would definitely recommend this site for shopping”

Helpful Report

Posted 4 years ago

“The order was quick in arriving. The t shirts have had an excellent response from the public and friends. I couldn't be happier with these shirts.”

Helpful Report

Posted 4 years ago

“thanks you,i very happy”

Helpful Report

Posted 4 years ago

“Bought 2 pairs of shoes for my daughter's, perfect fit quick delivery”

Helpful Report

Posted 4 years ago

“very happy with my purchase and very quick delivery will certainly shop with them again”

Helpful Report

Posted 4 years ago

“Very good and prompt service. Lovely boots...”

Helpful Report

Posted 4 years ago

LightInTheBox is rated 3.8 based on 9,199 reviews