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LightInTheBox Reviews

3.8 Rating 9,199 Reviews
69 %
of reviewers recommend LightInTheBox
3.8
Based on 9,199 reviews
Shipping & Delivery
Delivery Methods
Postal Service, Courier
Average Delivery Time
Over 7 Days
On-time Delivery
Greater than 66%
Accurate And Undamaged Orders
Greater than 92%
Customer Service
Communication Channels
Email, Live Chat, Telephone
Queries Resolved In
Under An Hour
Customer Service
3.6 out of 5
Returns & Refunds
Refunds Process
Difficult
Returns Process
Could Be Better
LightInTheBox 5 star review on 10th September 2024
THOMAS TRAINER
LightInTheBox 5 star review on 10th September 2024
THOMAS TRAINER
LightInTheBox 5 star review on 27th August 2024
Robert Morley
LightInTheBox 5 star review on 27th August 2024
Robert Morley
LightInTheBox 5 star review on 27th August 2024
Robert Morley
LightInTheBox 5 star review on 27th August 2024
Shaun Phillips
LightInTheBox 5 star review on 14th August 2024
Lorraine Tierney
428
Anonymous
Anonymous  // 01/01/2019
Lovely night light for babies bedroom
Helpful Report
Posted 4 years ago
Over the moon with the service from light in the box and their speedy delivery .would definitely recommend to friends and family
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Posted 4 years ago
Good contact from placing order through to. Delivery,goods perfect.
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Posted 4 years ago
I first went on LightInTheBox for one specific item and ended up placing a few orders after that. Very pleased with my purchases so far. I forgot to add insurance on a couple of orders that were being processed. I didn't think much would happen but LightInTheBox helped me with that and responded to every email I sent.
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Posted 4 years ago
Very happy with this site
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Posted 4 years ago
I loved the hand bags I ended up ordering 3 in different colours very good value for the money
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Posted 4 years ago
Brilliant website
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Posted 4 years ago
yftidtyuglojk
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Posted 4 years ago
.............
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Posted 4 years ago
I really like the designs for your tee shirts, can not be found anywhere else, and the quality is very good, take a little time to get here but worth the wait, and good value for money will buy again!
LightInTheBox 5 star review on 4th May 2021
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Posted 4 years ago
Easy to order; good delivery time.
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Posted 4 years ago
Good quick services and good well made clothes, good size and good quality. Good quirky shirts and tops, most unusual and a good talking point.
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Posted 4 years ago
Great site .I love it for everything I bought from it lots of times since I came across it years ago .would definitely recommend having a look on it and promoting a purchase
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Posted 4 years ago
Delighted with the product. Just like the picture and arrived on time thank you so much
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Posted 4 years ago
Quick delivery and good quality! Thanks!
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Posted 4 years ago
I love LightInTheBox! So quick to place an order and I am really satisfied with the items I have purchased so far! I have recommended LightInTheBox to several friends already!
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Posted 4 years ago
Amazing and easy processing. Great experience
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Posted 4 years ago
As a committed cat-lover, I find that the collection in LightInTheBox is almost too good to be true - so comprehensive that making a final choice before ordering is a phenomenally difficult task! As someone who always, without exception, wears feline tops, I thoroughly recommend LightInTheBox for the best collection ever. I'll be back!
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Posted 4 years ago
Item very good could have been bigger 4x instead of 3x but that's the largest they had probably had a run or sold out on the larger size purchased one a month or so ago and sizes went to 5x went on to the same shirt but only went to 3x largest size very good very pleased
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Posted 4 years ago
i have ordered many things from lightinthebox and every one has been exellent i would recomend this website to anybody i have never had to send anything back ever all the items i have ordered ,have been exactly as the photographs shown i am very happy to know whatever i order i will like even the sizes have been exactly right thank you lightinthebox jennifer B
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Posted 4 years ago
LightInTheBox is rated 3.8 based on 9,199 reviews