LightInTheBox Reviews

Name: LightInTheBox
Address: ????????????2??, , Shanghai, Shanghai
Rating: 3.77

3.8 Rating 9,307 Reviews

69 %

of reviewers recommend LightInTheBox

Company Reviews

Metrics

3.8

Based on 9,307 reviews

Shipping & Delivery
Delivery Methods	Courier
On-time Delivery	100%
Customer Service
Communication Channels	Email

LightInTheBox 5 star review on 11th August 2026

Thomas Corden

LightInTheBox 5 star review on 10th September 2024

THOMAS TRAINER

LightInTheBox 5 star review on 27th August 2024

Robert Morley

Shaun Phillips

429

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Terrific choice available. Easy to use site. I can't get over how quickly goods arrive especially as at times I wait longer for things bought near to home. Well done LightInTheBox. Have recommended you to family and friends.”

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Posted 3 years ago

“Very happy with my purchases, good fit and very reasonable pricing.”

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Posted 3 years ago

“Easy to order and very good value for money. We would recommend them to anyone”

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Posted 3 years ago

“Just received 2 pairs of beach pants. Beautiful designs and fantastic colours. The fabric is very soft and they are very comfortable to wear. Good value and I'm very happy with them.”

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Posted 3 years ago

“Nice selection of goods especially t shirts, unusual things you dont normally see in the shops”

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Posted 3 years ago

“Bouhht the sliding shelf for my bathroom cupboard, so handy for hanging underwear to dry out. 👍”

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Posted 3 years ago

“Great service and excellent quality, and very bright items to brighten the day.”

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Posted 3 years ago

“Bought a printed t-shirt great price, good sizing and great quality”

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Posted 3 years ago

“Very useful . I bought two already for my wardrobe and now I’m purchasing more for my stairs . USB chargeable too which is great .”

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Posted 3 years ago

“Delivery is a bit slow (10 days) but price and quality is excellent”

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Posted 3 years ago

“Great customer services”

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Posted 3 years ago

“Outstanding service I have had with this company fast delivery I will deff be using these again”

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Posted 3 years ago

“Cant fault postage ect , the dress is nice but very long doesn't look that long on the photo so check the length before you buy . Won't return it because by the time you pay p&p it's not worth it . Thankfully I got it on special offer.”

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Posted 3 years ago

“Excellent service. Shipment time can be a little long some times, but I am always told of any delays. I would recommend.”

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Posted 3 years ago

“We have purchased quite a bit off ligh in the box and up to now we have been more than happy with are orders thank you”

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Posted 3 years ago

“A great service for quality items.Speedy service and delivery”

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Posted 3 years ago

“Great quality, very happy with my buy”

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Posted 3 years ago

“I have ordered from light in the box a few times, always deliver on time and product as advertised. Very happy customer”

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Posted 3 years ago

“The earbuds I receive were excellent value for money and are giving me hours of brilliant listening. I would recommend these and would buy again if I needed to.”

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Posted 3 years ago

“My first order with LITB was seemless and I was kept informed all along about my delivery. When i had a problem with one of the items, the feedback was prompt, professional and above all, very fair. I was able to choose what i wanted to do - refund, exchange, receive creidt etc. Although we are still in mid communication, I have full confidence this will be resolved to my satisfaction. I absolutely intend to order more :) Thank you!!”

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Posted 3 years ago

LightInTheBox is rated 3.8 based on 9,307 reviews