LightInTheBox Reviews

Name: LightInTheBox
Address: ????????????2??, , Shanghai, Shanghai
Rating: 3.76

3.8 Rating 9,225 Reviews

69 %

of reviewers recommend LightInTheBox

Company Reviews

Metrics

3.8

Based on 9,225 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Over 7 Days
On-time Delivery	Greater than 66%
Accurate And Undamaged Orders	Greater than 92%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	3.6 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

LightInTheBox 5 star review on 10th September 2024

THOMAS TRAINER

LightInTheBox 5 star review on 27th August 2024

Robert Morley

Shaun Phillips

LightInTheBox 5 star review on 14th August 2024

Lorraine Tierney

428

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Purchased Hubby golf shirt took a few weeks to come but we'll worth it have ordered hubby a couple more good value x”

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Posted 2 years ago

“Great value and excellent rewards. Items may take a wee while to arrive but worth the wait. Great updates”

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Posted 2 years ago

“Lightinthebox is easy to use with great prices. Love the sizes with the clothing as it can be hard to fine bigger sizes. Just got warm slip on shoes for the cold days great fit.”

LightInTheBox 5 star review on 21st March 2023

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Posted 2 years ago

“Seat covers received in the timescale indicated by the supplier. Seat covers were easy to fit. They look great and are of very good quality.”

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Posted 2 years ago

“Very good service”

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Posted 2 years ago

“Took a few weeks for the shirt to arrive but i was aware i was ordering from China . shirt is really nice and a good fit , this is my 2nd order from Lighinthebox and i would order again good value for money”

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Posted 2 years ago

“So happy with my recent purchase from lightinthebox definitely recommend this webshop”

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Posted 2 years ago

“Very good site and app that has even cheaper prices. I have purchased 4 pairs of board shorts and 4 polo shirts at very good prices. All have arrived when stated and we're of very good quality, and we're as described and looked the same as shown in the app. Well worth a look with lots of different items to purchase. p&p can be a bit expensive but overall price of items is very good.”

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Posted 2 years ago

“Excellent, A+++++ 1*****”

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Posted 2 years ago

“I was very pleased and satisfied with the shirts and shorts I received excellent value.”

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Posted 2 years ago

“So pleased with my blouse! Very different from all the mundane styles from our shops, and generous fit.. I can never buy anything to fit me in the uk. Now sorting out my next order!”

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Posted 2 years ago

“Amazing service. Product exactly what I ordered. Would highly recomend”

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Posted 2 years ago

“efficient,problem free experience from start to finish,excellent”

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Posted 2 years ago

“liked the look of printed tee shirt when i first saw. item arrived within sceduled time and i am more than pleased with the service and the item. i definitely be ordering further products.”

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Posted 2 years ago

“Very pleased. I just wish the leather had been rolled and not folded because it left marks. It was quite easy to stick on and colour is almost a perfect match with my chairs.”

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Posted 2 years ago

“Very satisfied with my order. I got exactly what I expected. Good quality products.”

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Posted 2 years ago

“Brilliant service, good delivery to the uk, and lovely clothing and swimwear”

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Posted 2 years ago

“I am really pleased with my orders ☺️ all sizes are accurate and the material is great 👍 l will be ordering more thank you”

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Posted 2 years ago

“I found this site while searching for some Polo shirts. And am I glad I found it. Great selection of items, including Polo shirts. Prices are really good too. What more could you ask for.”

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Posted 2 years ago

“Great buy, good communications throughoutvand pkrasedvwith the shirt I purchased. Already received favourable comments. Many thanks Graham Savage”

LightInTheBox 5 star review on 14th March 2023

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Posted 2 years ago

LightInTheBox is rated 3.8 based on 9,225 reviews