LightInTheBox Reviews

Name: LightInTheBox
Address: ????????????2??, , Shanghai, Shanghai
Rating: 3.76

3.8 Rating 9,188 Reviews

69 %

of reviewers recommend LightInTheBox

Company Reviews

Metrics

3.8

Based on 9,188 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Over 7 Days
On-time Delivery	Greater than 66%
Accurate And Undamaged Orders	Greater than 92%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	3.6 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

LightInTheBox 5 star review on 10th September 2024

THOMAS TRAINER

LightInTheBox 5 star review on 27th August 2024

Robert Morley

Shaun Phillips

LightInTheBox 5 star review on 14th August 2024

Lorraine Tierney

428

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“LlghtInTheBox has some interesting items. Everything we have bought has been well made & received in a timely manner. We are kept well informed about our purchase & delivery.”

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Posted 2 years ago

“I am delighted with my summer skirt. The colours are as advertised and it is very elegant. I shall be wearing it to my granddaughter's wedding.”

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Posted 2 years ago

“Fast service. Unique items. Everybody loves my coat. Well recommended”

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Posted 2 years ago

“Lovely locket, very pleased with it. Good price. Packaged well and delivery on time. Bought as a gift. Thank you.”

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Posted 2 years ago

“Very good service. Got my items before time and they were great quality. Would recommend”

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Posted 2 years ago

“Lovely T-Shirts, very happy with the quality of materials. Will be ordering more”

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Posted 2 years ago

“Excellent - very impressed.”

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Posted 2 years ago

“Order reef boots very good quality as good as you Clark's boots would recommend”

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Posted 2 years ago

“Very good service, will order again.”

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Posted 2 years ago

“LightlnTheBox has amazing products and great customer service and it is a trustworthy company to collaborate with. I am very satisfied. Thank you”

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Posted 2 years ago

“Great clothing nice fit”

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Posted 2 years ago

“The Lightin The box was very easy to find online. Great to use, lots of options to buy. I purchased this Samsung 5pro watch strap, love it, now I want the orange one”

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Posted 2 years ago

“Fast delivery, dress just perfect.”

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Posted 2 years ago

“Very satisfied with product that I purchased and well pleased with there updates”

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Posted 2 years ago

“Item was what the pick looked like.very pleased.”

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Posted 2 years ago

“I have been ordering products from you and your services and products are great. Delivery is usually good for an overseas customer and prices are very competitive for similar products elsewhere.”

LightInTheBox 5 star review on 15th February 2023

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Posted 2 years ago

“Beautiful Tankinis sets, colours are as shown and sizes are as stated, very pleased with my purchases. This was my second order and I will be ordering again.”

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Posted 2 years ago

“Good Service. ⭐️⭐️⭐️⭐️⭐️”

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Posted 2 years ago

“Unusual designs and good quality ladies wear. Customer service excellent.”

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Posted 2 years ago

“It is very good got my orders no problem I made a mistake buying the wrong item got a refund no problem highly recommended”

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Posted 2 years ago

LightInTheBox is rated 3.8 based on 9,188 reviews