Name: LightInTheBox
Address: ????????????2??, , Shanghai, Shanghai
Rating: 3.76

“My parcel was not shipped on the estimated date..After contacting the customer care and addressing the issue, it has been looked upon and the item is now been shipped..Although its late I would hopefully get my product..🤞🏻”

Helpful Report

Posted 4 years ago

This is Customer Service Supervisor from Lightinthebox. I sincerely apologize for the order delay. Your order was delayed due to the unexpected high demand of the adapters. We have asked the supplier to prioritize your order. So would you please be kindly waiting for a few more days? I had conducted new Ticket ID =21978642 in our ticket center and will find a proper solution to resolve your problem in a timely manner. please log in your light in the box account--go " personal center"--"my ticket" to check our reply. Thank you for your cooperation.

Posted 4 years ago

“I am pleased with how easy it has been for me to use this virtual store for my purchases during this quarantine, because I have not been able to leave I have looked for alternatives to buy in several stores and discover new products, this has been an interesting, very fast delivery and excellent service from the seller”

Helpful Report

Posted 4 years ago

“it is very helpful and trusted site. the products quality is so good. the payment and delivery method is comfortable..there are no harresment . you can choose here the best thing you need. there are returns and refunds method which is so trustable...so make your choose and enjoy happy online shopping.”

Helpful Report

Posted 4 years ago

“I had a great experience shopping from this site. My ordered things were the same as told and the quality is also satisfactory. I recommend this site to everyone for better shopping experiences”

Helpful Report

Posted 4 years ago

“I am pleased with how easy it has been for me to use this virtual store for my purchases during this quarantine, because I have not been able to leave I have looked for alternatives to buy in several stores and discover new products, this has been an interesting, very fast delivery and excellent service from the seller”

Helpful Report

Posted 4 years ago

“My friend recommended this site and I ordered a tops for my birthday completely satisfied with the shopping experience. The product quality was too good. It's worth for the price. I recommend this site to my cousin because of affordable price and for the quality and just now he ordered some materials hope it comes out good.happy with the shopping experience. Hope this site reaches everyone soon. Completely happy and satisfied customer. Thank you so much lightIn the box.”

Helpful Report

Posted 4 years ago

“Its been fine to be part of these shipping services. Although it delivers late but delivers in a good condition that is acceptable. Delivery services are good but not as fine as the other professional services. It needs to be updated and improved to make customers feel a good experience. Thank you”

Helpful Report

Posted 4 years ago

“Online shopping is very good and easy to pay money with in our homes but sometimes the order may be auto cancel due to some network or other technical problems it may happend any time its not good at all all other are ok in online shopping,some times we pay through cards it may be fails and we will loss our product so we will not get the products for fewer amount.In some festival season it very tough to order products because of network trafficing”

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Posted 4 years ago

“This site is 100 percent trusted. My shopping experience was wonderful through this site. Their products are so cheap and best. Their deliveries are also good and customer service is also good. Overall you can shop through this site with trust.”

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Posted 4 years ago

“They are a great company when it comes to selling clothes and providing quality customer service. If one of them is essential to the growth of a business, they have everything they need to succeed not only in the United States, but all over the world.”

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Posted 4 years ago

“This is stunning. It is such an incredible application. They have such a quality item at a moderate cost. the conveyance framework is additionally excessively acceptable. I got my items quicker than They have a few classes and the items are efficient. This whole ap is so acceptable and runs easily. I turned into an aficionado of this application. This is an incredible proposal for clients. They have fantastic client administrations. I for one recommend this application to others. I is very easy to use."”

Helpful Report

Posted 4 years ago

“This is stunning. It is such an incredible application. They have such a quality item at a moderate cost. the conveyance framework is additionally excessively acceptable. I got my items quicker than They have a few classes and the items are efficient. This whole ap is so acceptable and runs easily. I turned into an aficionado of this application. This is an incredible proposal for clients. They have fantastic client administrations. I for one recommend this application to others. I is very easy to use."”

Helpful Report

Posted 4 years ago

“This is stunning. It is such an incredible application. They have such a quality item at a moderate cost. the conveyance framework is additionally excessively acceptable. I got my items quicker than They have a few classes and the items are efficient. This whole ap is so acceptable and runs easily. I turned into an aficionado of this application. This is an incredible proposal for clients. They have fantastic client administrations. I for one recommend this application to others. I is very easy to use."”

Helpful Report

Posted 4 years ago

“This is stunning. It is such an incredible application. They have such a quality item at a moderate cost. the conveyance framework is additionally excessively acceptable. I got my items quicker than They have a few classes and the items are efficient. This whole ap is so acceptable and runs easily. I turned into an aficionado of this application. This is an incredible proposal for clients. They have fantastic client administrations. I for one recommend this application to others. I is very easy to use."”

Helpful Report

Posted 4 years ago

“Light In the Box was a shopping site but not like Flipkart or amzon bcz there is no app for LightInTheBox . Whatever In my personal experience it was a good option for online shopping bcz . Providing good service and maintain good quality of products sharp delivery these things are attracted to me .”

Helpful Report

Posted 4 years ago

“Công ty làm ăn uy tín”

Helpful Report

Posted 4 years ago

“The best thing about this site is there is a big bunch of varieties for everything. Specially their Black Friday sale saved my wallet if it's not immediate for anyone then highly recommended shopping online site.”

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Posted 4 years ago

“Very good company”

Helpful Report

Posted 4 years ago

“Complete con from China. They’ve tried to give themselves 5 stars. Laughable. Took my money but they don’t have any trace of purchase. Lost money”

Helpful Report

Posted 4 years ago

“this site is very good,i purchased some products from there ,there products, packaging and delivery system is best.i received my product within some days.when i open the package my product is in good condition. so finally i want to say you that, this site is really nice.”

Helpful Report

Posted 4 years ago

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Over 7 Days
On-time Delivery	Greater than 66%
Accurate And Undamaged Orders	Greater than 92%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	3.6 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

LightInTheBox Reviews