LightInTheBox Reviews

Name: LightInTheBox
Address: ????????????2??, , Shanghai, Shanghai
Rating: 3.77

3.8 Rating 9,313 Reviews

69 %

of reviewers recommend LightInTheBox

Company Reviews

Metrics

3.8

Based on 9,313 reviews

Shipping & Delivery
Delivery Methods	Courier
On-time Delivery	100%
Customer Service
Communication Channels	Email

LightInTheBox 5 star review on 11th August 2026

Thomas Corden

LightInTheBox 5 star review on 10th September 2024

THOMAS TRAINER

LightInTheBox 5 star review on 27th August 2024

Robert Morley

Shaun Phillips

429

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“It was my first experience on this site and they didn't disappoint. Highly recommended.”

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Posted 4 years ago

“Far too many emails from you. You are annoying me. Please unsubscribe me. Thank you.”

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Posted 4 years ago

“good quality cycling gear and very good discounts on the 3 items i bought. i have bought about 5 times over the years and im happy with the site.”

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Posted 4 years ago

“Excellent delivery time. Sizing is good.”

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Posted 4 years ago

“First time to use LightInTheBox and I was very happy. Good product and fast shipping. Tracking information was very informative.”

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Posted 4 years ago

“Purchased Products were of good qualities”

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Posted 4 years ago

“Very happy with my purchase”

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Posted 4 years ago

“All t-shirts bought are of a very high quality, the designs are good too, have had a few positive comments when I have worn the shirts.”

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Posted 4 years ago

“I loved my wedding shoes, really comfy and sizing was right. Delivery takes a while and isn’t really easy to figure out from the details onscreen hence four stars”

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Posted 4 years ago

“Great choices and a variety of products and fashion . Sometimes the sizes and quality are disappointing, however the customer services are always happy to offer solutions and refunds .”

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Posted 4 years ago

“Swift delivery, quality items Great choice”

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Posted 4 years ago

“Got my order three days after Christmas thanks Nicholas Wilson”

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Posted 4 years ago

“Delivery was a bit slow but worth it”

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Posted 4 years ago

“I think this platform is great - there is a wonderful and sometimes unique range of merchandise which is of course cheaper than buying in conventional or even other more well-known virtual retailers. When raising a concern, they are infact efficient at responding AND most HELPFULLY propose solutions whivh take into consideration the known logistical and practical challenges of supplying a global market in the context of a global pandemic. I am already a 4-5x returning customer! Keep up the great work team. Best Wishes PS”

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Posted 4 years ago

“Happy with my item waiting to on more stuff to come customer service is good help me with problem I had when I placed an order an forgot to use discount code will order mate re in the future”

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Posted 4 years ago

“Gear appears to be good quality. Slim fit which suits me. Only disappointment is that the free T shirts are both XL and all goods ordered were M or L so seems that they have a lot of XL items to shift irrelevant of the customers size!”

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Posted 4 years ago

“Prompt despatch and delivery system, top notch quality products. Easy to navigate website and an outstanding general experience 👏”

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Posted 4 years ago

“Very nice product pleased with it”

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Posted 4 years ago

“Very pleased with purchases and delivery times will have no qualms in the future when ordering more purchases.”

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Posted 4 years ago

“The kids Tshirts I ordered are lovely, great quality and wonderful designs you can't find anywhere else! Highly recommended LightInTheBox. The only downfall is the delivery time as it's shipped from China but it's not a problem as long as you order the things you need a few weeks in advance!”

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Posted 4 years ago

LightInTheBox is rated 3.8 based on 9,313 reviews