LightInTheBox Reviews

Name: LightInTheBox
Address: ????????????2??, , Shanghai, Shanghai
Rating: 3.77

3.8 Rating 9,307 Reviews

69 %

of reviewers recommend LightInTheBox

Company Reviews

Metrics

3.8

Based on 9,307 reviews

Shipping & Delivery
Delivery Methods	Courier
On-time Delivery	100%
Customer Service
Communication Channels	Email

LightInTheBox 5 star review on 11th August 2026

Thomas Corden

LightInTheBox 5 star review on 10th September 2024

THOMAS TRAINER

LightInTheBox 5 star review on 27th August 2024

Robert Morley

Shaun Phillips

429

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I have got fun shopping in light in the box. It was a very good experience for me, I enjoyed a lot.”

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Posted 4 years ago

“It was my first experience on this site and they didn't disappoint. Highly recommended.”

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Posted 4 years ago

“Far too many emails from you. You are annoying me. Please unsubscribe me. Thank you.”

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Posted 4 years ago

“good quality cycling gear and very good discounts on the 3 items i bought. i have bought about 5 times over the years and im happy with the site.”

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Posted 4 years ago

“Excellent delivery time. Sizing is good.”

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Posted 4 years ago

“First time to use LightInTheBox and I was very happy. Good product and fast shipping. Tracking information was very informative.”

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Posted 4 years ago

“Purchased Products were of good qualities”

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Posted 4 years ago

“Very happy with my purchase”

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Posted 4 years ago

“All t-shirts bought are of a very high quality, the designs are good too, have had a few positive comments when I have worn the shirts.”

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Posted 4 years ago

“I loved my wedding shoes, really comfy and sizing was right. Delivery takes a while and isn’t really easy to figure out from the details onscreen hence four stars”

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Posted 4 years ago

“Great choices and a variety of products and fashion . Sometimes the sizes and quality are disappointing, however the customer services are always happy to offer solutions and refunds .”

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Posted 4 years ago

“Swift delivery, quality items Great choice”

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Posted 4 years ago

“Got my order three days after Christmas thanks Nicholas Wilson”

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Posted 4 years ago

“Delivery was a bit slow but worth it”

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Posted 4 years ago

“I think this platform is great - there is a wonderful and sometimes unique range of merchandise which is of course cheaper than buying in conventional or even other more well-known virtual retailers. When raising a concern, they are infact efficient at responding AND most HELPFULLY propose solutions whivh take into consideration the known logistical and practical challenges of supplying a global market in the context of a global pandemic. I am already a 4-5x returning customer! Keep up the great work team. Best Wishes PS”

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Posted 4 years ago

“Happy with my item waiting to on more stuff to come customer service is good help me with problem I had when I placed an order an forgot to use discount code will order mate re in the future”

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Posted 4 years ago

“Gear appears to be good quality. Slim fit which suits me. Only disappointment is that the free T shirts are both XL and all goods ordered were M or L so seems that they have a lot of XL items to shift irrelevant of the customers size!”

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Posted 4 years ago

“Prompt despatch and delivery system, top notch quality products. Easy to navigate website and an outstanding general experience 👏”

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Posted 4 years ago

“Very nice product pleased with it”

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Posted 4 years ago

“Very pleased with purchases and delivery times will have no qualms in the future when ordering more purchases.”

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Posted 4 years ago

LightInTheBox is rated 3.8 based on 9,307 reviews