LightInTheBox Reviews

Name: LightInTheBox
Address: ????????????2??, , Shanghai, Shanghai
Rating: 3.77

3.8 Rating 9,313 Reviews

69 %

of reviewers recommend LightInTheBox

Company Reviews

Metrics

3.8

Based on 9,313 reviews

Shipping & Delivery
Delivery Methods	Courier
On-time Delivery	100%
Customer Service
Communication Channels	Email

LightInTheBox 5 star review on 11th August 2026

Thomas Corden

LightInTheBox 5 star review on 10th September 2024

THOMAS TRAINER

LightInTheBox 5 star review on 27th August 2024

Robert Morley

Shaun Phillips

429

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Overall the price are pretty reasonable, the customer service's replies don't take too long and are very helpful to me during the purchases”

Helpful Report

Posted 5 years ago

“Good quality cycling top at a great price. Delivery estimate slightly ambitious, delivered a day later than expected.”

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Posted 5 years ago

“Step by step tracking which i found very helpful, delivery time accurate . In general good website . George”

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Posted 5 years ago

“Very Happy with items which arrived with a discount voucher for next purchase. The voucher didn’t work. Contacted them - no reply!”

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Posted 5 years ago

“Very good purchasing.Items are perfect as shown in the picture.Nice quality.Highly recommend.”

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Posted 5 years ago

“I have a little bit happy that my order of 2 shirts was been made and I have received a pair of shirts without any inconvenience.”

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Posted 5 years ago

“responsive and patient customer service to serve consumers”

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Posted 5 years ago

“What a great platform! I ordered shirts and got it on time with a great discount.”

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Posted 5 years ago

“Yes! I will happy”

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Posted 5 years ago

“a good and safe place to shop”

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Posted 5 years ago

“This company is very good, truly 100%”

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Posted 5 years ago

“I have purchased some products. The prices are very reasonable. The quality is so so good, I will shop again and again over here. Such a good place I've found to shop. Delivery time is just perfect and goods are same as shown. Highly recommended.”

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Posted 5 years ago

“Hey i am satisify from your service its good and deliver on time and the quantity also good thanks.”

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Posted 5 years ago

“2nd purchase order here, ...in my opinion their service is pretty fast and good, and their customer service is also quite fast in responding to my complaints on my first order...”

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Posted 5 years ago

“This is the best shopping site. The services are fast and good. The product quality is also good and the delivery time is fast.”

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Posted 5 years ago

“Had good experience with this platform . The price is reasonable and got a good customer service too😍🤩”

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Posted 5 years ago

“i recommend this product. Very satisfying and good quality service.”

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Posted 5 years ago

“I find the company to work very efficiently and quickly, the goods are intact and not damaged”

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Posted 5 years ago

“After ordering my clothes and my order arrived earlier than i anticipated which i liked. Also the clothes were exactly as the ones that was advertised. It was my first time using the service and I'm going to use it again. Kudos”

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Posted 5 years ago

“This nice website online shopping you can buy anything you need in here.”

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Posted 5 years ago

LightInTheBox is rated 3.8 based on 9,313 reviews