LightInTheBox Reviews

Name: LightInTheBox
Address: ????????????2??, , Shanghai, Shanghai
Rating: 3.76

3.8 Rating 9,181 Reviews

69 %

of reviewers recommend LightInTheBox

Company Reviews

Metrics

3.8

Based on 9,181 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Over 7 Days
On-time Delivery	Greater than 66%
Accurate And Undamaged Orders	Greater than 92%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	3.6 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

LightInTheBox 5 star review on 10th September 2024

THOMAS TRAINER

LightInTheBox 5 star review on 27th August 2024

Robert Morley

Shaun Phillips

LightInTheBox 5 star review on 14th August 2024

Lorraine Tierney

428

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I have purchased some products. The prices are very reasonable. The quality is so so good, I will shop again and again over here. Such a good place I've found to shop. Delivery time is just perfect and goods are same as shown. Highly recommended.”

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Posted 3 years ago

“Hey i am satisify from your service its good and deliver on time and the quantity also good thanks.”

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Posted 3 years ago

“2nd purchase order here, ...in my opinion their service is pretty fast and good, and their customer service is also quite fast in responding to my complaints on my first order...”

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Posted 3 years ago

“This is the best shopping site. The services are fast and good. The product quality is also good and the delivery time is fast.”

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Posted 3 years ago

“Had good experience with this platform . The price is reasonable and got a good customer service too😍🤩”

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Posted 3 years ago

“i recommend this product. Very satisfying and good quality service.”

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Posted 3 years ago

“I find the company to work very efficiently and quickly, the goods are intact and not damaged”

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Posted 3 years ago

“After ordering my clothes and my order arrived earlier than i anticipated which i liked. Also the clothes were exactly as the ones that was advertised. It was my first time using the service and I'm going to use it again. Kudos”

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Posted 3 years ago

“This nice website online shopping you can buy anything you need in here.”

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Posted 3 years ago

“I have good experience with this company.I buy some goods which are high quality and received at stated time.l like the customer services also.”

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Posted 3 years ago

“every transaction at Light In The Box is always satisfying, friendly service, affordable product prices, safe and fast delivery”

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Posted 3 years ago

“the packaging of the product was too good also the product I received was in great condition...worth the price...and the delivery was also within the 7 days...i got my product before it's actual date...must try”

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Posted 3 years ago

“This is the best shopping site. The service is quick and good. The product quality is also good and the delivery time is fast.””

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Posted 3 years ago

“Good.The quality of the clothes is quite good, good value for money. I will buy again next time”

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Posted 3 years ago

“Wow.I just love this service.Good product,quick delivery,price all services are praiseworthy.Thanks.Keep it up.”

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Posted 3 years ago

“My order was delivered in suitable time and the dresses are stunning & fit perfectly. Thank you.”

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Posted 3 years ago

“The shirts I bought are excellent. I don't like having to pay insurance”

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Posted 3 years ago

“I have ordered twice. Both items were delivered in perfect condition. Very good quality and I will continue purchasing from the site”

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Posted 3 years ago

“I waited 2 months for 2 pairs of sneekers, I paid €63 for the pair , I was then charged €38 for import tax! It would have been quicker and cheaper to get them in my own country.”

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Posted 3 years ago

“Gold dress ok”

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Posted 3 years ago

LightInTheBox is rated 3.8 based on 9,181 reviews