LightInTheBox Reviews

Name: LightInTheBox
Address: ????????????2??, , Shanghai, Shanghai
Rating: 3.76

3.8 Rating 9,200 Reviews

69 %

of reviewers recommend LightInTheBox

Company Reviews

Metrics

3.8

Based on 9,200 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Over 7 Days
On-time Delivery	Greater than 66%
Accurate And Undamaged Orders	Greater than 92%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	3.6 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

LightInTheBox 5 star review on 10th September 2024

THOMAS TRAINER

LightInTheBox 5 star review on 27th August 2024

Robert Morley

Shaun Phillips

LightInTheBox 5 star review on 14th August 2024

Lorraine Tierney

428

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“We are an international shipping online shopping company. you can talk about some negative and some positive make it looks real. ?”

Helpful Report

Posted 4 years ago

“I am really very happy to shop from Light in the box because they have quality products. Really fast shipment method. Also, customer care service is better than other online shopping companies. I recommend it to everyone.”

Helpful Report

Posted 4 years ago

“i recently hired their service to get my products shipped and honestly iam satisfied with their service , my package was delivered on time without being damaged, the only complain i have is that their customer support responds a bit late, but besides that their prices are reasonable and their service is excellent too”

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Posted 4 years ago

“Light In The Box offers a great service, they are very responsible with the orders, since they arrive at the expected moment, successes, continue with your careful attention to the public, thank you”

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Posted 4 years ago

“wow what a great service quality products .i received my items and iam satisfied,little bit late only 4 days”

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Posted 4 years ago

“international shipping online shopping company. in its dealings and commitment is very respectful...I advise everyone to deal with it”

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Posted 4 years ago

“Their products are of the best quality at reasonable prices.All types of products are available on this site.There occurred a very little delay in delivery and I think it is because of the prevailing Covid-19 situation.I am really very happy to shop from here and I also recommend it to everyone.”

Helpful Report

Posted 4 years ago

“LightlnTheBox apparel shop online is the most awesome, exceptionally brisk transportation, precisely as picture and portrayed things, the best cost. What's more, they considerably offer coupons. I'm rehash client and I might want to remain their client.”

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Posted 4 years ago

“this site unbelivevable is great site this somany different items so many low prices I like to start shopping in this site”

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Posted 4 years ago

“Light in the box is very secure shipping , customer service is always there in case of any return or refund.”

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Posted 4 years ago

“The best online shopping experience for me.to be frank the offers and genunity in the products made me writer a review . Owesome products nice interface and super quality , i like it. Tnxx”

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Posted 4 years ago

“delighted with its excellent quality products. the material is very good. your wonderful attention and the shipment was on time. Good job, keep it up.”

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Posted 4 years ago

“It's a very helpful app that I have downloaded. It's help me to buy good product.”

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Posted 4 years ago

“It is a very good company, the services it provides is worth recommending. They are quite responsible and in addition to all this with this company you will save money. Satisfied and I recommend it.”

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Posted 4 years ago

“Helps me to buy whatever i want whenever i want with nice prices (expect some stuff)”

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Posted 4 years ago

“I like this very much.”

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Posted 4 years ago

“Customer service was okay, it could be better, besides that delivery was fast enough, it arrived in good condition, my product turned out of very good quality, i am glad I found my product at such a good price, recommended.”

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Posted 4 years ago

“gran sevicio exelente presentacion pero tardo un poco en llegar”

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Posted 4 years ago

“This company is satisfactory as well as it constantly deliver update about the products. Everything is alright. I have shopped many products in last few days and i am highly satisfied with the products, fast delivery and service.”

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Posted 4 years ago

“Shopping here is awesome. Literally gives the service that you want.”

Helpful Report

Posted 4 years ago

LightInTheBox is rated 3.8 based on 9,200 reviews