LightInTheBox Reviews

Name: LightInTheBox
Address: ????????????2??, , Shanghai, Shanghai
Rating: 3.77

3.8 Rating 9,313 Reviews

69 %

of reviewers recommend LightInTheBox

Company Reviews

Metrics

3.8

Based on 9,313 reviews

Shipping & Delivery
Delivery Methods	Courier
On-time Delivery	100%
Customer Service
Communication Channels	Email

LightInTheBox 5 star review on 11th August 2026

Thomas Corden

LightInTheBox 5 star review on 10th September 2024

THOMAS TRAINER

LightInTheBox 5 star review on 27th August 2024

Robert Morley

Shaun Phillips

429

Anonymous

Anonymous // 01/01/2019

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“Very good and ethantic information and very good plate farm for online shopping I recommend you to buy online things from this website”

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Posted 5 years ago

“This is amazing and awesome and very helpful to all people. I think it's very different than others service. They have a good quality and good honour. Thanks a lot .”

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Posted 5 years ago

“Nice great site for online shopping site i really like this site”

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Posted 5 years ago

“One of the best online shopping places I've ever shopped. Their service is top-notch. On my first order, I even got a discount! And even though pandemic going on, they delivered the product and with very much maintaining safety precautions. Highly recommended!”

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Posted 5 years ago

“Woow nice....”

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Posted 5 years ago

“Great online business. I am glad to meet this platform”

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Posted 5 years ago

“This website is pure scam, fraud. I ordered 3 t-shirts and only one looked like the picture, even one of the other two should have had a v-neck but had round neck. Also the materials were wrong, they said it was cotton but it was mainly sinthetic with a bit of cotton. And they were not cheap! Dont buy from this website”

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Posted 5 years ago

“This is recommend .good and really awesome experience .good experience for shop5”

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Posted 5 years ago

“Shirts are sized very skimpy and bear no resemblance to the actual cut for the size I ordered. Returns are a joke. You have to ship it back to China at your own expense.”

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Posted 5 years ago

“Bought some trousers quality was terrible had to pay half of what they cost on postage to return them. I am still waiting for my re fund they have sat in Chinese customs for over a month. Terrible scam do not use this site!”

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Posted 5 years ago

“I Love my new rings from Light in the box.Replaced my old wedding band.I would recommend them to everyone.Very informative and reliable”

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Posted 5 years ago

“Just luv these lighttwill be getting more of them thank you”

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Posted 5 years ago

“Very high quality COB LED - excellent light output -- well priced!! Thanks”

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Posted 5 years ago

“I have placed lots of orders with this company recently and am very pleased with all the products that I have received., very good quality. Great prices., and all the garments and clothing are always a perfect fit. On a scale of 1 to 5 LightinTheBox is a definite 5.”

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Posted 5 years ago

“My return parcel has arrived in China for nearly a month with China custom, the post office has asked a few times to call the receipt to contact China custom due to the delivery ia being held by them....i have contacted company's customer service for more than 5 times, just nobody reply me saying how to solve this issue, I guess they just don't want to refund me as their promise...very disappointed their service....never suggest anybody to buy their any products....waste of time waste of money”

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Posted 5 years ago

“Excellent service”

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Posted 5 years ago

“Excellent value. Great quality. Dress heavy and well made. 5stars”

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Posted 5 years ago

“Absolutely no problems at all, an easy purchase. Very happy with my purchase.”

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Posted 5 years ago

“Very pleased with purchase good products very pleased”

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Posted 5 years ago

“I am very very Happy with my order from LightinTheBox and I was able to Track my package from start to finish Excellent. I will certainly order more products from LightinTheBox.”

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Posted 5 years ago

LightInTheBox is rated 3.8 based on 9,313 reviews