LightInTheBox Reviews

Name: LightInTheBox
Address: ????????????2??, , Shanghai, Shanghai
Rating: 3.77

3.8 Rating 9,313 Reviews

69 %

of reviewers recommend LightInTheBox

Company Reviews

Metrics

3.8

Based on 9,313 reviews

Shipping & Delivery
Delivery Methods	Courier
On-time Delivery	100%
Customer Service
Communication Channels	Email

LightInTheBox 5 star review on 11th August 2026

Thomas Corden

LightInTheBox 5 star review on 10th September 2024

THOMAS TRAINER

LightInTheBox 5 star review on 27th August 2024

Robert Morley

Shaun Phillips

429

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Sofia and Stefan are my 3 and 4 year old grand children, and they were delighted with their shirts.”

LightInTheBox 5 star review on 17th October 2023

Helpful Report

Posted 3 years ago

“The reason I have ordered from this company is because it offers different products and I like that.”

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Posted 3 years ago

“We have been happy with all items we have received from Light in the Box. All reasonabaly priced.”

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Posted 3 years ago

“Great selection. Great value. Super fast shipping. Great discounts”

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Posted 3 years ago

“Nothing involving humans is perfect but I deal with this company as they try to be as accommodating as possible. Their sizing needs a radical overhaul but the signs are promising. 5 stars 🌟 next time perhaps!”

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Posted 3 years ago

“The all round performance including delivery was outstanding excellent no better word for it thankyou”

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Posted 3 years ago

“excellent service”

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Posted 3 years ago

“I have been dealing with this company for some time now and their customer service has been excellent. When I did have a small problem, they resolved it to my complete satisfaction.”

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Posted 3 years ago

“Most of my buys have been lovely. One was shorter than expected but others fine. Love the designs. Quality good.”

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Posted 3 years ago

“Excellent. Will be back in the future but not for now anyway.”

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Posted 3 years ago

“Love the picture.it arrived well packed in good time. I have framed it and am very happy with it. I would highly recommend”

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Posted 3 years ago

“Wonderful online shopping experience. The clothes are fantastic. Will most definitely purchase again. Thank you lightinthebox”

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Posted 3 years ago

“Quick to arrive and excellent quality products”

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Posted 3 years ago

“I love the style of dresses. love the colours used very feminine and flattering”

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Posted 3 years ago

“Everything good”

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Posted 3 years ago

“Bought a turtle necklace which is a lovely bright eyecatching colour, really pretty and great to wear on holiday with your sun dresses.”

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Posted 3 years ago

“I have ordered quite alot of items from Light in the box and I can say everything I have bought has been great quality.”

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Posted 3 years ago

“LITB has some great deals, unusual items & I enjoy buying on this site. Delivery time can be slow, but acceptable considering how far the items have to travel. I've had good experiences.”

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Posted 3 years ago

“I like the style of some of the shirts I have purchased and worn out”

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Posted 3 years ago

“My order arrived Much faster than I thought 👏”

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Posted 3 years ago

LightInTheBox is rated 3.8 based on 9,313 reviews