LightInTheBox Reviews

Name: LightInTheBox
Address: ????????????2??, , Shanghai, Shanghai
Rating: 3.77

3.8 Rating 9,288 Reviews

69 %

of reviewers recommend LightInTheBox

Company Reviews

Metrics

3.8

Based on 9,288 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Over 7 Days
On-time Delivery	98%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Email

LightInTheBox 5 star review on 10th September 2024

THOMAS TRAINER

LightInTheBox 5 star review on 27th August 2024

Robert Morley

Shaun Phillips

LightInTheBox 5 star review on 14th August 2024

Lorraine Tierney

428

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Áttekinthető web oldal, pontos rendelés követés”

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Posted 5 years ago

“Hat bisher alles super geklappt. Manches braucht seine Zeit. Aber sonst super”

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Posted 5 years ago

“I'm very happy with Light on the box: quick and safe service.”

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Posted 5 years ago

“Products as described, good quality. Took a month though to deliver. But still ok.”

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Posted 5 years ago

“great product, communication, and delivery”

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Posted 5 years ago

“It was a problem with the order, but they were very nice 👌 and token care and very polite way... Thanks again but need to check the way you send the products to avoid problems... Josef Master”

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Posted 5 years ago

This is Customer Service Supervisor from Lightinthebox. I sincerely apologize for what happened and all the inconveniences caused. I will follow up this case and resolve the problem, in order to meet your satisfaction. I had conducted new Ticket ID =22579935 in our ticket center and will investigate this case further. please log in your light in the box account--go " personal center"--"my ticket" to check our reply. Thank you for your cooperation.

Posted 5 years ago

“Buono molto”

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Posted 5 years ago

“Tout à fait conforme à mes attentes”

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Posted 5 years ago

“I receive my smart watches on time I'm very happy I even ordered for the third time for my hubby we happy and the kids are happy about the watch. Thank you lightin the box.”

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Posted 5 years ago

This is Customer Service Supervisor from Lightinthebox. We sincerely apologize for the Black watch is not working. We will take full responsibility of this problem. Please don't be worried. I had conducted new Ticket ID =22579907 in our ticket center and provide solutions for your case. please log in your light in the box account--go " personal center"--"my ticket" to check our reply . please keep in touching with us by replying the ticket as all the information will be recorded in system. Thank you for your cooperation.

Posted 5 years ago

“Ordine spedizione tutto corretto grz”

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Posted 5 years ago

“The service has been very good and extremely polite. All questions were answered promptly and solved the minor problems. Quality of the products has generally been good. The range of products is extraordinary and I'm sure most people will be very satisfied with the great variety of items offerred.”

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Posted 5 years ago

“J'ai commandé et reçu de très nombreux objets, utiles et agréables, via LightinTheBox sans problème. Je ne peux que recommander cette entreprise ! Hier néanmoins, j'ai reçu une montre neuve avec le remontoir cassé. Cela m'a fortement surpris, je pense à un défaut de fabrication et non à l'envoi, car le paquet était parfait à l'arrivée et l'autre montre de la même marque qu'il contenait également fonctionne parfaitement.”

LightInTheBox 5 star review on 7th January 2021

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Posted 5 years ago

“Todo perfecto. Son rápidos y los productos dan buen resultado. Precios económicos”

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Posted 5 years ago

“Really awesome service. Speedy delivery, good quality products and easy to use app.”

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Posted 5 years ago

“Arrived without air pump and paddles,hence poor rating?main unit is perfect”

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Posted 5 years ago

This is Customer Service Supervisor from Lightinthebox. I sincerely apologize for what happened and all the inconveniences caused. I will follow up this case and resolve the problem, in order to meet your satisfaction. I had conducted new Ticket ID =22555677 in our ticket center and will help you further investigate this case with our supplier. please log in your light in the box account--go " personal center"--"my ticket" to check our reply . please keep in touching with us by replying the ticket as all the information will be recorded in system. Thank you for your cooperation.

Posted 5 years ago

“המוצרים מגיעים מהר ובאיכות גבוהה ללא בעיות”

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Posted 5 years ago

“مرحبا المنتجات لديكم جيدة جدا واتمنى ان يتم التعامل معكم دائما وشكرا”

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Posted 5 years ago

“Είμαι πολύ ικανοποιημένος και από το προϊόν που παράλαβα γρήγορα και από την ανταπόκριση σε αίτημα μου που με διευκόλυνε πολύ το LightIntheBox είναι πολύ καλό”

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Posted 5 years ago

“Everything was fine. I am very satisfied with your service. Many thanks”

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Posted 5 years ago

“The tee shirt is excellent quality well made and arrived quickly”

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Posted 5 years ago

LightInTheBox is rated 3.8 based on 9,288 reviews