LightInTheBox Reviews

Name: LightInTheBox
Address: ????????????2??, , Shanghai, Shanghai
Rating: 3.76

3.8 Rating 9,188 Reviews

69 %

of reviewers recommend LightInTheBox

Company Reviews

Metrics

3.8

Based on 9,188 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Over 7 Days
On-time Delivery	Greater than 66%
Accurate And Undamaged Orders	Greater than 92%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	3.6 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

LightInTheBox 5 star review on 10th September 2024

THOMAS TRAINER

LightInTheBox 5 star review on 27th August 2024

Robert Morley

Shaun Phillips

LightInTheBox 5 star review on 14th August 2024

Lorraine Tierney

428

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I have only been using LightInTheBox for a short while really recommended you use it got some great bargains great service”

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Posted 2 years ago

“Great site and plenty of things for everyone - just scroll down to your heart's content. Happy shopping!”

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Posted 2 years ago

“Lightinthebox is one of my favourite shopping experiences, the process is smooth, and the items on sale are competively priced and great value, love it.”

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Posted 2 years ago

“ordered a few times, happy with the quality and service, well recomended.”

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Posted 2 years ago

“Everything I have ordered from you has been in perfect condition and arrived swiftly. I'm very impressed with the quality of my goods, the colors the shape and the making has been perfect and I'm very pleased with all my purchases.”

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Posted 2 years ago

“The parcel arrived quicker than I expected. The sweatshirt is of a lighter weight than a normal sweatshirt. It's more like a long sleeved t-shirt. The colour is bold and vibrant. I love the message and the dogs icon. It fits very well. Overall I am very pleased with this item and look forward to receiving the other items that I ordered.”

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Posted 2 years ago

“Lightbox has been fantastic in customer services, and their goods meet my expectations. Their dresses are really very classy. I recommend you download their App, and you will surely get a good deal.”

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Posted 2 years ago

“Nice to get larger sizes. Good quality. Quick delivery. Would buy other garments without question”

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Posted 2 years ago

“I bought a twinkle tree,I'm so happy with my purchase”

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Posted 2 years ago

“Got my two pairs of shoes very quickly . They fit perfectly and look like the( dogs bo%%ocks.) In English the words in brackets mean they are awesome . I really love them.”

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Posted 2 years ago

“The order arrived today. All of the orders were exactly as pictured and described, the quality is excellent and I am very happy with all of them. Thank you.”

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Posted 2 years ago

“This is A top place to buy great goods from.”

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Posted 2 years ago

“Great shirt and great service thanks robert”

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Posted 2 years ago

“nice product at a good price”

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Posted 2 years ago

“Brilliant product, excellent service and good price. Thanks. Lovexthe yellow strap so will order soon. 💛”

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Posted 2 years ago

“Both my daughter and a female friend of mine were extremely pleased with the oversized cardigans they received. Well made, warm and looked good!”

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Posted 2 years ago

“Received in good condition. Delayed delivery. Items are as described on the website. Even though it is a 2D picture printed on the clothes is not clear. Can improve the quality of printing.”

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Posted 2 years ago

“Love my latest purchase - makes me look 10 years younger!”

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Posted 2 years ago

“Great service and quick delivery”

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Posted 2 years ago

“Thank you, I like the dresses and the delivery was also good.”

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Posted 2 years ago

LightInTheBox is rated 3.8 based on 9,188 reviews