LUSH Cosmetics Reviews

Name: LUSH Cosmetics
Rating: 2.47

2.5 Rating 342 Reviews

36 %

of reviewers recommend LUSH Cosmetics

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Metrics

2.5

Based on 342 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Over 7 Days
On-time Delivery	Greater than 57%
Accurate And Undamaged Orders	Greater than 55%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Over A Week
Customer Service	2.5 out of 5

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LUSH Cosmetics 1 star review on 17th May 2025

Erica Gray Tilly And Jasmine

Anonymous

Anonymous // 01/01/2019

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“An awful company”

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Posted 2 years ago

“A highly ethical and truly inspirational company. Stands against apartheid, racism, occupation and genocide. I will forever be a loyal customer”

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Posted 2 years ago

“Antisemitic company”

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Posted 2 years ago

“Worst products ever and their nazis”

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Posted 2 years ago

“They justified murder of Jewish babies”

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Posted 2 years ago

“Will never spend a dollar here. Use to spend thousands.”

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Posted 2 years ago

“I used to like them but I bought their skin shangrila pot, smelled a bit funny and they assured me it was fine. When I tried it at home my skin got a bacterial infection. Face got a rash and bumps like I've never seen! How is that even possible? Then I spoke to the sales person after being treated by the doc, and she quietly admitted that they swap around old pots and relabel so that the expiry date changes. She was quitting too and didn't want to deal with the shop. Sorry Lush, I thought you'd be better.”

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Posted 2 years ago

“Can’t rely on the safety of a company with unhealthy beliefs! Spend your money on peace and tranquillity!”

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Posted 2 years ago

“Too sticky and stinky.”

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Posted 2 years ago

“Unfortunately I bought from them once and that too was too much. bad service!”

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Posted 2 years ago

“Their products are dangerous and unhealthy as is their beliefs!!!! RUN DO NOT WALK AWAY FROM THIS COMPANY!!!!!”

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Posted 2 years ago

“Boycott Lush!”

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Posted 2 years ago

“🤮 lush cosmetics”

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Posted 2 years ago

“disgusting product and people”

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Posted 2 years ago

“antisemitic”

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Posted 2 years ago

“They’re bringing back the holocaust for the Jews putting up signs that they boycott Israel and is a total shame”

LUSH Cosmetics 1 star review on 11th October 2023

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Posted 2 years ago

“Antisemitic company that supports terrorist organizations! boycott Lush immediately!!”

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Posted 2 years ago

“I can no longer shop here.”

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Posted 2 years ago

“#boycottlush”

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Posted 2 years ago

“A sign that said “Boycott Israel” was at one of your stores and it’s not only antisemitic it’s basically doing what the n*zis had done they hang up signs like this. And also Israel is under attack and people are being m*rderd & this is what you do put up signs against a country that has innocent people being m@ssacred. Just shame on you.”

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Posted 2 years ago

LUSH Cosmetics is rated 2.5 based on 342 reviews