MAAP Reviews

Name: MAAP
Address: Suite107, 204 Ingles Street, Port Melbourne, Victoria
Rating: 4.61

4.6 Rating 3,398 Reviews

90 %

of reviewers recommend MAAP

4.6

Based on 3,398 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Next Day
On-time Delivery	99%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.5 out of 5
Returns & Refunds
Returns Process	Easy

Anonymous

Anonymous // 01/01/2019

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English

“I often receive packages with dirty packaging, clothes without swing tags, and even received a sample garment once, which is totally unacceptable. Some clothes show obvious signs of being tried on. They don't inspect them before sending them out.”

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Posted 2 years ago

“Great products but not sure if price is jsutified. Also, not being able to redeem gift voucher in store was a little disappointing however in store service was excellent.”

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Posted 2 years ago

“Garments very good, service very good. Postage is high and threshold for free postage also quite high.”

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Posted 2 years ago

“Purchased some tees on sale - colours, fabrics and cuts are great, but the sizing is a tad inconsistent.”

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Posted 2 years ago

“delivery was fast compared to the last time i ordered. i've noticed that the plastic bag where the jersey was stored was previously opened, it wasn't sealed as i was not the first one who opened the bag. the sphere pro hex 2.0 jersey quality is good, might be better than before. ordered size S for a tighter/race fitting form. only con would be that the rubber inner lining at the front-bottom part of the jersey has been removed. dunno why, still the kit looks great feels great. ✌🏽👌🏾”

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Posted 2 years ago

“Great quality and design. Lost a star because of the high proportion of items not in stock.”

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Posted 2 years ago

“It would be nice to improve the webpage a bit. Cart view and check out is a bit confusing.”

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Posted 2 years ago

“The pins on the tags will ruin the clothes！！！”

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Posted 2 years ago

“I love the clothing at MAAP but unfortunately found the sizing a little bit inconsistent with different jerseys . I bought one pro jersey that was small and a great fit and another one that was a small that was too loose . They do offer a returns policy but no exchanging for the same size policy which makes it a bit hard for me to know which size I should buy . Otherwise, great clothing !”

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Posted 2 years ago

“MAAP Gift Cards were a great Christmas gift for the other cyclist in our family. Once I found them on the site, purchasing and delivery of the e-Gift card was simple. Would’ve been great to be able to have a more personalised message on the card. Recommend and would buy again.”

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Posted 2 years ago

“The online shopping experience was very good as always, however the garment (jersey) came with a few minor blemishes consisting of slight marks on the fabric (probably from the packaging process). Not a big deal but not great nonetheless.”

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Posted 2 years ago

“Shipment to Canada was reasonable through DHL. But beware of high Import Duty, Tax and DHL service fees $94.62 Canadian, the order is for 2 jerseys $262.40 Aud I already paid an AUD $45 shipping fee. Ouch!! DHL ??”

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Posted 2 years ago

“Beautiful quality. sizing of bib shorts too small around the thighs for my build and should be included in the size chart guide. For cyclists ordering online this is particularly helpful”

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Posted 2 years ago

Thanks for the feedback, Jana. We'll be sure to use it as we improve in the future. If you need assistance with a return reach out to us at info@maap.cc and the team is here to help.

Posted 2 years ago

“Overall, excellent, but the long sleeve jersey is very small for my chest”

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Posted 2 years ago

Thanks for the review and feedback. If you need support to help with sizing or an exchange you can reach out our support team at info@maap.cc and they are there to help.

Posted 2 years ago

“Great feeling and look to the bibs, I am really keen to see how they wear. Mailed out quickly. Only down side is that I'm a size 12, the jerseys for women seem to go to a large size which is really snug on me. I would love to see a bigger range of sizes to accommodate for a range of body types.”

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Posted 2 years ago

“I like the kit. I like how the discount codes flow through to checkout without user entry. I like the discount for buying multiple items. I like the quick delivery. I would prefer if the filter selections remained after they were set. Clicking back resets them. I would prefer if the filtered items being displayed were more separate from the ‘you might also like” stuff shown below. It is too easy to drift down there, open something, see the size is not available, have to start again. I would prefer if you grouped “colour filters” and size filters. Currently I can / have to select L and Large. Or 5 different versions of black to get all options displayed.”

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Posted 2 years ago

“Gear is high quality, delivery is quick, however bin shorts run very small.”

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Posted 2 years ago

“I like the unique fit when I wear the clothes, and the color and design fit my taste better than other brands.”

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Posted 2 years ago

“Generally quality products. Some stitching issues and lack of sizes”

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Posted 2 years ago

Hi James, Thanks for taking the time to share your feedback with us. If you have any unresolved issues reach out to our support team at info@maap.cc and they'll be able to help you out. We'll share your feedback on sizing too! Best, MAAP Support

Posted 2 years ago

“Bought two Tee's - "Evade Tees" - both size Large, but two different fits... I had an idea they might be as the two images of the models in the Hena and Blue looked to have two different sleeve lengths in the pics and I assumed they were both wearing mediums.. I'm ok with it, I like both fits, but I would expect most people would question it Maybe its why they were on sale..”

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Posted 2 years ago

MAAP is rated 4.6 based on 3,398 reviews