Marks And Spencer Reviews

Name: Marks And Spencer
Address: Waterside House, 35 North Wharf Rd, London
Rating: 2.78

2.8 Rating 2,344 Reviews

43 %

of reviewers recommend Marks And Spencer

2.8

Based on 2,344 reviews

Shipping & Delivery
Delivery Methods	Courier
Customer Service
Communication Channels	Telephone, Email, Live Chat

About Marks And Spencer:

Marks & Spencer are one of the UKs top department stores with a substantial range of products available online. All M&S clothing and home products are available through www.marksandspencers.com, as well as some online exclusive products.

Visit Website

Phone:

0870 6080505

Location:

Waterside House, 35 North Wharf Rd
London
W2 1NW

Write Your review

Tell us how Marks And Spencer made you happy

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

Whats your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Marks And Spencer 1 star review on 12th July 2025

111

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Had a preview sale offer due to amount of loyalty points I hold and purchased a top for half price although not worn yet”

Helpful Report

Posted 8 years ago

“Great friendly staff”

Helpful Report

Posted 8 years ago

“Always excellent customer service”

Helpful Report

Posted 8 years ago

“Polite and efficient service as always”

Helpful Report

Posted 8 years ago

“Great service and fast on line delivery to pick up at nearest store. Professional and curious staff which makes a lot of difference when collecting goods.”

Helpful Report

Posted 8 years ago

“Very easy to order and quick delivery”

Helpful Report

Posted 8 years ago

“Good service and quality”

Helpful Report

Posted 8 years ago

“My purchases have been nicely packaged and swiftly delivered. Any queries I may have, are dealt with instantly with a very friendly and approachable customer services team. I would strongly recommend online shopping with M&S”

Helpful Report

Posted 8 years ago

“Products were of high quality and it is worth the money you are paying for.”

Helpful Report

Posted 8 years ago

“Quality goods with a reasonable price”

Helpful Report

Posted 8 years ago

“Always a good selection of clothes for the middle aged customers also their food deals are very good and the food excellent.”

Helpful Report

Posted 8 years ago

“The items I ordered came quickly and well packed. They were as described and I am pleased with quality”

Helpful Report

Posted 8 years ago

“The quality of food is excellent.”

Helpful Report

Posted 9 years ago

“Return item is so quick. And accommodating staff”

Helpful Report

Posted 9 years ago

“They are very helpful”

Helpful Report

Posted 9 years ago

“I bought a new double duvet. It was only £12.99, but I was hopeful! It turned out to be soft and light, and for once I was able to get a good nights sleep. Thank you Marks and Spencer.”

Helpful Report

Posted 9 years ago

“Good stuff. Highly recommended.”

Helpful Report

Posted 9 years ago

“the top i got today and the food is lovely”

Helpful Report

Posted 9 years ago

“Food always fresh and of a good standard”

Helpful Report

Posted 9 years ago

“Nice jeans”

Helpful Report

Posted 9 years ago

Marks And Spencer is rated 2.8 based on 2,344 reviews